Hawking Technology HWR54G manual Troubleshooting, General Problems, Internet Access

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Appendix A

Troubleshooting

A

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the Wireless Router and some possible solutions to them. If you follow the suggested steps and the Wireless Router still does not function properly, contact your dealer for further advice.

General Problems

Problem 1: Can't connect to the Wireless Router to configure it.

Solution 1: Check the following:

•The Wireless Router is properly installed, LAN connections are OK, and it is powered ON.

•Ensure that your PC and the Wireless Router are on the same network segment. (If you don't have a router, this must be the case.)

•If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.

•If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.1.1 to 192.168.1.253 and thus compatible with the Wireless Router's default IP Address of 192.168.1.254.

Also, the Network Mask should be set to 255.255.255.0 to match the Wireless Router.

In Windows, you can check these settings by using Control Panel- Network to check the Properties for the TCP/IP protocol.

Internet Access

Problem 1: When I enter a URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following troubleshooting steps.

•Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.

•If the PCs are configured correctly, but still not working, check the Wireless Router. Ensure that it is connected and ON. Connect to it and check its settings. (If you can't connect to it, check the LAN and power connections.)

•If the Wireless Router is configured correctly, check your Internet connection (DSL/Cable modem etc) to see that it is working correctly.

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Contents Page Page Warranty Table of Contents Iii Page Internet Access Features Wireless Router FeaturesIntroduction LAN Features Wireless FeaturesAdvanced Internet Functions Package Contents Port on the other hub, using a standard LAN cable Physical DetailsFront-mounted LEDs Rear Panel LAN connections These portsReset Button To Clear All Data and restore the factory default valuesInstallation ProcedureChoose an Installation Site RequirementsPower Up Connect LAN CablesConnect WAN Cable Check the LEDsOverview SetupTo Do this Refer to Setup Configuration Program Using UPnPUsing your Web Browser PreparationIf you cant connect Setup Wizard Common Connection TypesCable Modems DSL ModemsOther Modems e.g. Broadband Wireless PptpHome Screen Navigation & Data InputData LAN Screen LAN ScreenButtons Using the Wireless Routers Dhcp Server Using another Dhcp ServerTo Configure your PCs to use Dhcp What Dhcp DoesWireless Screen Data Wireless ScreenIdentification Station nameAccess Point OptionsWEP Screen Data WEP ScreenPassword Screen Password ScreenTCP/IP Settings Overview PC ConfigurationWindows Clients Using Dhcp Checking TCP/IP Settings Windows 9x/MEUsing Specify an IP Address Gateway Tab Win 95/98 Checking TCP/IP Settings Windows NT4.0 Windows NT4.0 TCP/IPObtain an IP address from a Dhcp Server Specify an IP AddressWindows NT4.0 Add Gateway Windows NT4.0 DNS Checking TCP/IP Settings Windows Network Configuration WinUsing a fixed IP Address Use the following IP Address TCP/IP Properties WinChecking TCP/IP Settings Windows XP Network Configuration Windows XPTCP/IP Properties Windows XP Internet Access Accessing AOLFor Windows 9x/ME/2000 For Windows XPMacintosh Clients Linux ClientsOther Unix Systems Fixed IP AddressWireless Station Configuration WEPOperation Operation and StatusStatus Screen Internet Data Status ScreenSystem Connection Status PPPoE Data PPPoE ScreenConnection Connection LogConnection Log Messages DisconnectClear Log RefreshData Pptp Screen Connection Status PptpPptp Status Data L2TP Screen Connection Status L2TPConnection Status Connection Log Connection Details Fixed/Dynamic IP Address Data Fixed/Dynamic IP address ScreenRenew Advanced Features Access ControlTo use this feature If required, you can also define your own ServicesAccess Control Screen Data Access Control ScreenGroup GroupInternet Access Group Members Screen Group MembersDefault Schedule Screen Data Default Schedule ScreenServices Screen Data Services ScreenAvailable Services Add New ServiceAccess Control Log Date/TimeSource IP address MAC addressDynamic DNS Domain Name Server Dynamic DNS ScreenData Dynamic DNS Screen Ddns DataDdns Status Advanced Internet Screen Communication ApplicationsCommunication Applications Select an ApplicationSpecial Applications Screen Special ApplicationsSelect a PC Multi-DMZ Using a Special ApplicationData Special Applications Screen URL Filter URL Filter ScreenData URL Filter Screen Filter StringsVirtual Servers IP Address seen by Internet UsersDelete/Delete All AddVirtual Servers Screen Data Virtual Servers ScreenServers PropertiesDefining your own Virtual Servers Appropriate Server softwareConnecting to the Virtual Servers Http//203.70.212.52 Ftp//203.70.212.52Upgrade Firmware To perform the Firmware UpgradeData WAN Port Screen WAN Port ConfigurationIP Address Login Idle Time-out Connect/Disconnect setting DefaultConnection Behavior Automatic Connect/DisconnectAdvanced Configuration Config File Data Config File ScreenBackup Config Restore ConfigLogs Enable LogsData Logs Screen Mail Reports Mail AddressBackup DNS OptionsData Options Screen UPnPConfiguration Access to beDisabled AllowPC Database PC Database ScreenAdministration Data PC Database ScreenKnown PCs Generate ReportData PC Database Admin Screen PC Database AdminPC Properties Entry Add as NewStandard Screen Using this Screen RoutingRouting Screen Static Routing TableEnable RIP Data Routing ScreenStatic Routing Static Routing Table EntriesConfiguring Other Routers on your LAN Local RouterFor the Wireless Routers Routing Table For Router As Default RouteStatic Routing Example Other Routers on the Local LANFor Router Bs Default Route Data Security Screen SecurityFirewall Respond to Allow IPsecAllow Pptp Allow L2TPGeneral Problems TroubleshootingInternet Access Problem 1 My PC cant locate the Wireless Access Point Wireless AccessProblem 2 Wireless connection speed is very slow To the Wireless Router About Wireless LANs Ad-hoc ModeInfrastructure Mode ModesWireless LAN Configuration WEP AuthenticationChannels KeyMulti-Function Wireless Router Wireless InterfaceFCC Radiation Exposure Statement FCC StatementCE Marking Warning

HWR54G specifications

Hawking Technology has made a significant impact in the networking industry with their HWR54G wireless router, a device designed to cater to both home and small office requirements. This versatile router combines advanced technology with user-friendly features, making it suitable for a wide range of users.

One of the standout features of the HWR54G is its high-speed wireless connectivity, which adheres to the 802.11g standard. This technology enables users to experience data transfer rates of up to 54 Mbps, allowing for seamless streaming, gaming, and browsing. Furthermore, the router is backward compatible with the older 802.11b devices, ensuring that a broader range of devices can still connect effectively.

The HWR54G also incorporates robust security features that enhance network protection. With support for WEP, WPA, and WPA2 encryption standards, users can configure their networks according to their specific security requirements. This flexibility is crucial for protecting sensitive data from unauthorized access, making the router a trusted choice for users who prioritize their network’s security.

Another notable characteristic of the HWR54G is its ease of installation and setup. The router comes with user-friendly documentation and an intuitive web interface, which simplifies the entire process for users, even those with limited technical experience. This is particularly important for home users and small businesses looking to establish a reliable network quickly.

Additionally, the HWR54G features multiple Ethernet ports, allowing for wired connections to other devices such as printers and desktop computers. This combination of wired and wireless options provides users with the flexibility to connect their devices according to their specific needs.

The range of the HWR54G is also commendable, with its ability to cover moderate-sized areas effectively. This makes it an excellent choice for small to medium-sized homes or office environments where consistent connectivity is crucial.

In summary, the Hawking Technology HWR54G wireless router distinguishes itself with its high-speed wireless performance, strong security protocols, user-friendly setup, and versatile connectivity options. As technology continues to evolve, this router remains a reliable choice for users seeking an efficient and effective networking solution.
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