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Troubleshooting
DRIVERS DO NOT INSTALL OR DO NOT INSTALL PROPERLY:
1.Identify the USB host controller of your computer in your
“Device Manager”, locate the website of that particular man- ufacturer to see if there are any updates or patches available for your host controller.
2.Many times you can locate a reputable search engine and search for “USB Patches and Drives” to find information about patches and updates for your operating system and
USB drivers.
3.You may also contact the website of your computer manufac- turer to see if there are new updates for your computer.
4.If the hub installs incorrectly, try locating the hub in the “Device Manager” and remove the hub and power down. Power back up and allow Windows® to find and reinstall the hub. CAUTION: THIS CAN ONLY BE DONE IF YOU ARE
NOT USING A USB MOUSE OR KEYBOARD. YOU WILL NOT BE ABLE TO OPERATE YOUR COMPUTER IF YOU HAVE A USB MOUSE OR KEYBOARD.
5.After trying these suggestions, try the hub on another com- puter to see what type of results are produced. If the hub works on the alternate computer, then the issue lies in the first computor.
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