DELL ENTERPRISE SERVICES
By leveraging the proven advantages of our direct model, including tailored service and support, low cost and a single point of accountability, Dell Services can provide you with fast, effective, affordable service offerings at any point in your IT process. Whether you need support, deployment, training and certification programs, or professional consulting services, individually or bundled as a total package, Dell promises to be your single point of accountability at all times.
Professional Services
Dell Professional Services enables Dell customers to optimize ROI by leveraging complex technology through the design, development and deployment of innovative, robust and scalable business-critical solutions. With each engagement, we utilize our proven methodology and project management expertise to understand your business objectives, design plans that are flexible to adapt to your current environment and then deliver the desired results.
Deployment Services
We bring you deployment assistance that delivers true value from beginning to end. Dell can tailor systems to our customers’ specifications by customizing the hardware and software configuration during the initial system-build to reduce redundancy and time. We can manage the delivery, installation and disposal of your assets with the same eye for efficiency.
Training and Certification Services
Our approach to Training and Certification allows you to outsmart your competitors—not outspend them— with industry standard learning across Dell hardware and industry standard software. Dell can assist you wherever you need us, whether on-site, on-line or in a classroom setting, to help your organization take full advantage of information technology.
Enterprise Support Services
Technology is a significant investment, and it pays to have a partner who can help you minimize costly downtime. Through our Enterprise Support Services offerings, Dell provides tiered support service packages with the flexibility to customize the offering to meet your specific needs across a wide range of computing environments. With proactive and reactive support options which include hardware and software support with varied response levels, account management, and remote resolution, Dell provides support solutions that meet your needs, cost effectively.
Standard Warranty and Service Plan
•Three-year limited warranty1 supplemented with three years of Next Business Day2 part or unit advance exchange hardware replacement
•7-day/24-hour Lifetime Telephone Technical Support for troubleshooting and diagnosis of Dell hardware
•7-day/24-hour Online Support Services
•Lifetime firmware upgrades (available for download via support.dell.com)
Optional Support
You can upgrade to three or five years of part or unit advance exchange hardware replacement, with either Same Day or Next Business Day response. You may also choose three or five years of On-Site Hardware Support Service, with either Same Day or Next Business Day response.
Dell PowerConnect 3300 Series Switches
FEATURES | PowerConnect 3324 | PowerConnect 3348 |
| | |
Port Configuration | 24 10/100BASE-T ports | 48 10/100BASE-T ports |
| 2 | 10/100/1000BASE-T ports | 2 | 10/100/1000BASE-T ports |
| 2 | SFP slots (combo) for stacking | 2 | SFP slots (combo) for stacking |
| and/or fiber support | and/or fiber support |
| Auto-negotiation for speed, duplex | Auto-negotiation for speed, duplex |
| mode and flow control; auto MDI/MDIX | mode and flow control; auto DI/MDIX |
Performance | Switching Capacity 8.8 Gbps | Switching Capacity 13.6 Gbps |
| Forwarding Rate 6.5 Mpps | Forwarding Rate 10.1 Mpps |
Management | Web-based management interface |
| Industry-standard CLI | |
| SNMPv1 and SNMP v2c supported |
| 4 RMON groups (history, statistics, alarms and events) |
| BootP/DHCP IP address management |
| Syslog remote logging | |
Class of Service | Four priority queues per port, adjustable WRR and strict priority |
| Layer 2 IEEE 802.1p tagging and port-based priority |
| Layer 3 priority based on IP ToS (IP Precedence, DSCP) |
| Layer 4 priority based on TCP/UDP port |
| |
Security | Switch access password protection |
| Port-based MAC address alert and lock-down |
| Layer 2/3/4-based Access Control Lists (ACLs) |
| RADIUS support for switch management access |
| SSL/SSH encryption for switch management traffic |
| SNMP access filtering | |
VLAN | IEEE 802.1Q tagging and port-based, up to 247 VLANs |
| Dynamic VLANs with GVRP support |
| | |
Multicast | IGMP v1/v2 snooping | |
| Static IP Multicast | |
Switching Features | Link Aggregation, up to eight ports per aggregated link (IEEE 802.3ad) |
| and up to six aggregated links | |
| LACP support | |
| Port mirroring | |
| |
Availability | Spanning Tree (IEEE 802.1D) and Rapid Spanning Tree (IEEE 802.1w) |
| with Fast Link support | |
| Dual firmware images | |
| Configuration file upload and download |
| External redundant power support with PowerConnect RPS-600 |
| (sold separately) | |
Chassis | 44.0 x 23.1 x 4.3 cm | 44.0 x 35.4 x 4.3 cm |
| (17.3 x 9.1 x 1.7 inches) | (17.3 x 13.9 x 1.7 inches) |
| 1U, rack-mounting kit included | 1U, rack-mounting kit included |
| |
Peripheral Products | RPS-600 Redundant Power Supply |
| Stacking Module for Dell PowerConnect 3300 Series Switches |
| Dell SFP Transceivers (1000-SX and 1000-LX) |
| | |
1For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. For more information, visit www.dell.com/us/en/gen/services/service_service_plans.htm.
2Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting in advance of receipt of returned defective unit. Service may be provided by third-party provider. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned. Replacements may be refurbished. U.S. only.
Dell is not responsible for errors in typography or photography.
Dell, the Dell Logo, and PowerConnect are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. © Copyright 2003 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden. For more information contact Dell. August 2003, Kolar.
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