B&B Electronics 3PCIOSD1A, 3PCIOSD1B manual Troubleshooting, USA Office, European Office

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Chapter 4: TROUBLESHOOTING

If you have any trouble starting your system after installing the card, the card may not be properly seated in the slot. Remove and re-insert it or try a different slot.

If you are unable to communicate with the card using your software and hardware devices:

1.Check your pinouts. In RS-422 or RS-485 mode the "A" lines should match your "A" or "-" lines. "B" lines should match your "B" or "+" lines. Note: RS-422/485 pinouts are non-standard.

2.Use the COMTest program provided on the PCI/USB COM Port Utility Disk with a loop back to check the card. Run setup.exe to install COMTest on your program menu under B&B Electronics. A Loopback connection for RS-232 connects the Transmit output to the Receive input. (pins #2 & #3 on the DB25 connector) For RS-422 or 4-wire RS-485, connect the TD(A) to RD(A) and the TD(B) to RD(B). Then use the COMTest program to send characters, and observe the characters being received. To check 2-wire RS-485, you will need to enable the receiver by moving the receive jumper to 422 mode, or use one Port to transmit to another by cross connecting and loading COMTest twice, one copy for each port. Characters typed in one copy of COMTest will appear in the receive window of the other. Note that software must ignore the RS-232 handshaking lines in RS-422/RS485 mode, the input lines (CTS, DSR, DCD, RI) are not pulled high.

3.Try another software package for troubleshooting.

4.Check our website for available FAQ's or troubleshooting hints.

5.Call B&B Electronics Technical Support for troubleshooting assistance.

USA Office

Technicians are available at (815) 433-5100 to answer your questions from 8 AM - 5 PM weekdays (Central Time).

European Office

Technicians are available at + 353 91-792444 to answer your questions from 8:30 AM – 5 PM weekdays (GMT Time).

Documentation Number 3PCIOSD1x-3903m Manual

Chapter 4

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Chapter 4

Documentation Number 3PCIOSD1x-3903m Manual

B&B Electronics Mfg Co – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104

B&B Electronics Mfg Co – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104

B&B Electronics Ltd – Westlink Comm. Pk. – Oranmore, Galway, Ireland – Ph 353-91-792444 – Fax 353-91-792445

B&B Electronics Ltd – Westlink Comm. Pk. – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445

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Contents RS-232/422/485 Serial Card Table of Contents Introduction FeaturesSpecifications General InformationAccessories Silk Screen Plot of 3PCIOSD1x PCB Setup InspectionRS-232 Pinouts RS-232 ModeRS-422 Mode Name Description Direction DB25M PinRS-485 Mode Baud Rate Option Installing the CardRS-422 and RS-485 Termination RS-485 Network BiasingWindows 95 and Windows Windows InstallationClick Next. W95 Skip to step Select CD-ROM driveNext Removal of Card And Drivers Windows 2000 Professional Select Device Manager, then view the device list Removal of Card & Drivers Windows NTSelect Add/Remove Programs Open the Control Panel, select Ports Next Open System32 Removal of Card and DriverUSA Office TroubleshootingEuropean Office Port 1 I/O Schematic Appendix a 3PCIOSD1x I/O SchematicDocumentation Number 3PCIOSD1x-3903m Manual Appendix a Documentation Number 3PCIOSD1x-3903m Manual Appendix B Appendix B RS-232 & RS-422/485 PinoutsRS-232 Pinouts Name Description Direction RS-422/485 Pinouts Name Description DirectionJumpers RS-232 RS-422 RS-485 Appendix C Jumper Mode TableDocumentation Number 3PCIOSD1x-3903m Manual Appendix C Documentation Number 3PCIOSD1x-3903m Manual Appendix D Appendix D Troubleshooting with COMTestDocumentation Number 3PCIOSD1x-3903m Manual Appendix E Appendix E Isolation and GroundAppendix F Renaming COM Ports Win 95/98/ME Renaming PCI COM Ports Using the PnP COM Rename UtilityInstall the PCI/USB COM Port Utilities Using PnP COM RenameDocumentation Number 3PCIOSD1x-3903m Manual Appendix F Documentation Number 3PCIOSD1x-3903m Manual Appendix G Appendix G Declaration of Conformity

3PCIOSD1A, 3PCIOSD1B specifications

B&B Electronics, a leader in the field of industrial communications, has made significant strides in providing reliable solutions for data transmission, with their products being well-regarded across various industries. Among their most notable offerings are the 3PCIOSD1B and 3PCIOSD1A models, which are designed to facilitate seamless communication and enhanced connectivity in industrial environments.

The 3PCIOSD1B is an advanced serial device server that converts RS-232 or RS-485 serial communication to a TCP/IP protocol, enabling devices to communicate across standard Ethernet networks. This model boasts a robust architecture that supports multiple serial devices, making it ideal for applications that require the integration of legacy systems into modern networks. One of the standout features of the 3PCIOSD1B is its capability to support both dynamic and static IP addressing, allowing for flexible network configurations.

On the other hand, the 3PCIOSD1A is designed with similar functionalities but focuses on a slightly different range of connectivity options, primarily aimed at simplifying the connectivity of serial devices. This model also supports a variety of serial interfaces, which includes versatile baud rates and data formats to cater to specific application requirements. Both models are equipped with a web-based interface for easy configuration, monitoring, and management.

In terms of performance, both the 3PCIOSD1B and 3PCIOSD1A utilize advanced buffering techniques to ensure efficient data throughput and error handling, thereby providing a stable connection for continuous data flow. The durable metal casing of these devices is designed to withstand harsh industrial environments, ensuring longevity and reliability.

The integration of security features such as user authentication and encrypted data transmission is paramount in today’s connected world. Both models provide these security enhancements, making them suitable for sensitive applications dealing with critical data.

Overall, B&B Electronics’ 3PCIOSD1B and 3PCIOSD1A stand out due to their reliable performance, flexible connectivity options, and robust security measures. These devices play a crucial role in bridging the gap between legacy serial communications and modern Ethernet-based networking, making them indispensable tools for industries aiming to enhance their operational efficiencies and connectivity solutions.