Buffalo Technology Secure Lock Ware Contact Information, General Inquiries, Technical Support

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Contact Information

Contact Information

Buffalo Technology (USA), Inc.

4030 West Braker Lane, Suite 120

Austin, TX 78759-5319

GENERAL INQUIRIES

Monday through Friday 8:30am-5:30pm CST

Direct: 512-794-8533 Toll-free:800-456-9799 Fax: 512-794-8520 Email: sales@buffalotech.com

TECHNICAL SUPPORT

North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA and Canada).

Toll-free:(866) 752-6210 Email: info@buffalotech.com

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Contents Drive Encryption System User Manual - Secure Lock WareUltra High Security - 256-bit Capable AES Encryption for Buffalo USB Hard DrivesTable of Contents System Requirements IntroductionSetting up Secure Lock Ware This screen will appear. Click Start Choose Set Up Drive Encryption on Device and click Start Highlight Drive Encryption Settings and click StartConﬁguring Secure Lock Ware Conﬁguration If you click Yes on this screen, your device will be encrypted and all data currently on it will be lost Right-click on My Computer and select Manage Reformatting Your Encrypted DeviceClick Next and Next again and ﬁnally, click Finish Reformatting Your DeviceReformatting Your Device Click Next then Next again and again Finally, click Finish and Next againReformatting Your Device Reformatting Your Device Using Secure Lock Ware Using Secure Lock Ware Lock Device Removing Secure Lock Ware Disable Drive Encryption Now, click Yes enter your password one last time and click OK Now, click Start and then click Yes to restart your computer Removing Secure Lock Ware Software from your PCStart/Programs/Buffalo/Secure Lock Ware Using File EncrypterEncryption Settings and click Start You may start Secure Lock Ware at any time by clicking onFrom the Encryption tab, choose a destination for Encrypted ﬁles. This is the location that encrypted ﬁles will be placed after the encryption process is run on them From the Compression tab, choose a rate for compression. Low compression rates result in faster encryption processing, but make for larger ﬁles. High compression rates give smaller ﬁle sizes but take longer to compress and uncompress Using File Encrypter GENERAL INQUIRIES Contact InformationTECHNICAL SUPPORT Buffalo Technology USA, Inc 4030 West Braker Lane, Suite Austin, TXSlough, Berkshire, SL1 4RD United Kingdom Buffalo Technology Europe, Inc 176 Buckingham AvenueEmail sales@buffalo-technology.com