Asante Technologies XAV101 Troubleshooting Tips, Problems After Changing Network Encryption Key

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XAV101 Powerline AV Ethernet Adapter User Guide

Troubleshooting Tips

The following table lists problems and recommendations.

Problem

Recommendation

 

 

Power light is off.

Make sure that power is supplied to the electrical outlet, and the Powerline

 

device is not plugged into an extension cord, power strip, or surge protector.

 

 

Powerline light is off.

The devices cannot find each other. Make sure that the Powerline devices are

 

plugged into outlets with power, and that they use the same network encryption

 

key.

 

• If you did not change the network encryption key, move the Powerline device

 

to a closer location.

 

• If the problem occurred after you changed the network encryption key using

 

the XAV101 Configuration Utility on the CD, press the Reset button to return

 

the Powerline AV Ethernet Adapters to their default settings. If this fixes the

 

problem, see the User Manual for instructions about setting the network

 

encryption key.

 

 

Ethernet light is not

There is no data traffic. Make sure that:

blinking.

• Your router and modem are switched on and that the Ethernet cable that came

 

in the box is connected to the Powerline adapter port and a router LAN port.

 

• The PC connected directly to the router can access the Internet.

 

 

Problem using the reset

The reset and Security buttons are located on the side panel of the Powerline

or Security button.

AV Ethernet Adapter.

 

• Pressing the reset button longer than 2 seconds will not reset the device.

 

• Pressing the Security button longer than 2 seconds will not activate security.

 

 

Problems After Changing Network Encryption Key

If your Powerline devices stopped communicating after you used the NETGEAR XAV101 Configuration Utility to change the network encryption key, proceed as follows:

3-2

Troubleshooting

v1.0, April 2008

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Contents XAV101 Powerline AV Ethernet Adapter User Guide Technical Support Iii Safety and Regulatory Notices Contents Appendix a Technical Specifications About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print This ManualIii XAV101 Powerline AV Ethernet Adapter User Guide V1.0, April Chapter Installation and Basic Configuration Package ContentsHow the Powerline AV Ethernet Adapter Fits in Your Network Powerline AV Ethernet Adapter Powerline AV Ethernet Adapter DescriptionPreparing to Install Your Powerline AV Ethernet Adapter Label on the Rear Panel of the XAV101Connecting a Powerline AV Ethernet Adapter to the Router Understanding Powerline Network Security Your Resource CDXAV101 Powerline AV Ethernet Adapter User Guide XAV101 Powerline AV Ethernet Adapter User Guide Using the XAV101 Configuration Utility Installing the XAV101 Configuration Utility RecommendedUsing the XAV101 Configuration Utility Configuration Utility Main Tab Main TabFirmware Upgrade Resetting to Factory Defaults XAV101 Powerline AV Ethernet Adapter User Guide Changing the Network Encryption Key Adding a Device to a Powerline Network Adding a Device from a Locally Connected ComputerReturning to the Default Network Encryption Key Adding a Device from a Remotely Connected ComputerSetting Up Your Custom Network Encryption Key Prioritizing Traffic on the Powerline Network Prioritizing by General Application TypeXAV101 Powerline AV Ethernet Adapter User Guide Diagnostics Tab Uninstalling the XAV101 Configuration Utility Click Install SoftwareProduct Registration, Support, and Documentation Chapter TroubleshootingBasic Functioning Troubleshooting Tips Problems After Changing Network Encryption KeyChanging the Network Encryption Key for 1 Unit at a Time XAV101 Powerline AV Ethernet Adapter User Guide Appendix a Technical Specifications Environmental SpecificationsSafety Agency Approvals

XAV101 specifications

Asante Technologies introduces the XAV101, a cutting-edge solution designed to enhance multimedia networking capabilities. The XAV101 is a high-performance video and audio over IP device that embodies the company’s commitment to innovation and reliability in networking technology.

At the core of the XAV101 is its ability to support both high-definition video and high-fidelity audio transmission over standard Ethernet connections. This functionality makes it ideal for applications in various environments including homes, conference rooms, and educational institutions. With its plug-and-play capability, users can effortlessly connect the device to their existing network infrastructure without requiring extensive setup processes.

A standout feature of the XAV101 is its support for advanced video codecs, ensuring high-quality content delivery with minimal latency. This is crucial for applications where real-time interaction is essential, such as video conferencing or live streaming events. The device is equipped with features that enable it to adapt to different network conditions, providing a seamless experience regardless of bandwidth fluctuations.

The XAV101 also boasts robust security features, safeguarding the integrity and confidentiality of transmitted data. With built-in encryption protocols and secure access controls, users can have peace of mind knowing that their information is protected from unauthorized access.

Additionally, the XAV101 supports remote management capabilities, allowing users to monitor and control their network settings from anywhere. This is particularly valuable for IT administrators who need to ensure optimal performance across multiple locations without the need for physical presence.

Compatibility is another key characteristic of the XAV101. It supports a wide range of devices including cameras, microphones, and speakers, making it a versatile addition to any multimedia setup. The device is designed to be interoperable with various operating systems and platforms, enhancing its usability in diverse environments.

In summary, the Asante Technologies XAV101 is a sophisticated device that combines high-definition video and audio transmission, advanced codec support, robust security features, and remote management capabilities. Its versatility and ease of use make it an excellent choice for users looking to enhance their multimedia experience in a reliable and efficient manner. Asante Technologies continues to push the boundaries of networking technology, and the XAV101 is a testament to their forward-thinking approach in the realm of multimedia networking solutions.
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