I-FLY WIRELESS ROUTER ADSL
Chapter 4
Troubleshooting
If the ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This could save you time and effort but if the symptoms persist, then consult your service provider.
Problems Starting Up the ADSL Firewall Router
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| None of the LEDs are |
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| Check the connection between the adapter and the ADSL | |
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| Firewall Router. If the error persists, you may have a | ||
| on when you turn on |
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| hardware problem. In this case you should contact technical | ||
| the ADSL | Firewall |
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| support. | ||
| Router. |
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Problems with the WAN Interface
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| Initialization of | the |
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| Ensure that the cable is connected properly from the ADSL |
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| port to the wall jack. The ADSL LED on the front panel of | ||
| PVC connection failed. |
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| the ADSL Firewall Router should be on. Check with your | ||
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| VPI, VCI, type of encapsulation and type of multiplexing |
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| settings are the same as what you collected from your |
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| telephone company and ISP. |
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| Reboot the ADSL Firewall Router. If you still have |
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| problems, you may need to verify these variables with the |
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| telephone company and/or ISP. |
Problems with the LAN Interface
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| Can’t ping any | station |
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| Check the Ethernet LEDs on the front panel. The LED should |
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| be on for a port that has a station connected. If it is off, check | ||
| on the LAN. |
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| the cables between your ADSL Firewall Router and the | |
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| station. Make sure you have uninstalled any software |
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| firewall. |
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| Verify that the IP address and the subnet mask are consistent |
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| between the ADSL Firewall Router and the workstations. |
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