AT&T 6800G user manual Other wireless devices, Cannot connect to the router, To reboot the router

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Troubleshooting

Problem

Solution

Other wireless devices

• Check the Wireless icon (4 stacked bars) in the System Tray

cannot connect to the router

at the bottom right corner of your screen. If there is an “X”

 

over the icon, see “No Access to Router” on previous page. If

 

the icon is white, try the following steps:

 

Double-click on the Wireless icon. Click on the Site Survey

 

tab. Click the Refresh button. Select a router or access point,

 

then click Connect.

 

• If you still have no connection, click on the Wizard tab. Verify

 

that settings for SSID, Channel, and WEP (if enabled) are

 

identical for the router and the wireless adapter.

 

• If you still have no connection, click on the Configuration

 

tab. Verify that settings for SSID and Channel are identical for

 

the router and the wireless adapter.

 

• Make sure the router and adapter are close enough to

 

connect (150-300 feet without obstructions).

 

• Check the DHCP table to see if the adapter is listed (see

 

page 21).

 

• Ping adapter addresses in the DCHP table (see page 37).

 

• If these remedies do not work, reinstall the adapter software

 

from the original CD-ROM.

Corrective procedures (try these only if suggestions on previous pages have not worked)

To reboot the router

This procedure will restart the router and restore all current settings.

To restore saved router settings

This procedure will delete all current settings and restore those that were in place when you last backed up router settings.

To reset the router

This procedure will delete all current settings and restore factory default settings.

Type http://ATT.Router in the address field of your web browser, then press Enter.

Click on the Admin tab.

Click on the Backup button on the left side of the screen, and follow directions to backup your system settings.

Click on the Reboot button at the bottom of the page.

Click on the OK button to confirm your selection.

Type http://ATT.Router in the address field of your web browser, then press Enter.

Click on the Admin tab.

Click on the Backup button on the left side of the screen.

Click on the Restore button at the bottom of the page, browse and select the settings profile you want to restore.

Click on the OK button to restore saved settings.

Make sure the router is plugged in and turned on, then use a paper clip or a pen to press and hold the Reset button on the back of the router for 15 seconds.

Caution: Do this only as a last resort. This will delete all settings. After doing so you will have to run the Setup Wizard to reconfigure all router settings (see page 8).

AT&T Plug&Share54 Mbps Wireless Router 6800G

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Contents Plug&Share Wireless Router Mbps 802.11g 6800G Table of Contents Configuring the Wireless Network Internet Cable/DSL modem Computer About Your New Wireless RouterSystem Requirements Package ContentsBackfront Router Controls, Connections and Indicator LightsConnect power adapter Internet Connection Type Run the Setup WizardSet Dynamic IP Address Set PPPoESet Static IP Address Setup completed Set Wireless LAN ConnectionSet WEP Encryption Security Wizard Set Admin PasswordSecurity setup completed Close WizardTest your connections Basic settings System settingsAdvanced settings Administrator settingsSetup Wizard Security Wireless settingsShared Key Security WPA Enterprise SecurityWPA Personal Security ISP Connection Type ISP Connection Type Dynamic IP Address ISP Connection Type PPPoE ISP Connection Type Static IP Address Dhcp Server Virtual Server Advanced System SettingsMultiple Connection Applications IP Filters FiltersMAC Filters URL Blocking Domain Blocking Firewall Rules DMZ Static routing RoutingDynamic Routing Routing Table Wireless Performance Passwords Administrator settingsRemote Management Default Off Settings Backup Router System Settings Other Options Router Information Activity Traffic Statistics Wireless Shortcuts Parental ControlGaming Personal Web Site Personal FTP Site Internet Telephony VoIP Firmware Upgrade Change Network Settings Configuring Windows for File and Printer SharingWindows Me/98 SE Configure Windows XP for Network Sharing Step Click Wireless Network Connection Step Step Step Click Start Printers and Faxes Configure Windows XP for Printer SharingConfigure Windows XP for File Sharing To Share Network Files in Windows XP Configure Windows 2000 for Network Sharing Settings Control Panel Step Step Settings Printers Step Configure Windows 2000 for Printer SharingConfigure Windows 2000 for File Sharing To Share Network Files in Windows Step Click Start Settings Control Panel Configure Windows 98/Me for Network SharingStep Step Step Click Start Settings Printers Configure Windows 98/Me for Printer SharingConfigure Windows 98/Me for File Sharing To Share Network Files in Windows 98/Me Problem Solution TroubleshootingTo reboot the router Other wireless devicesTo restore saved router settings To reset the routerTroubleshooting Glossary Gateway Network AdministratorHost Name IP AddressPassphrase PacketPing PortSysLog Server Subnet MaskTelnet Virtual ServersWAN Wireless LAN WlanTechnical Specifications Or visit Call