Warranty Information

Motorola SURFboard SB6180 DOCSIS 3.0 Cable Modem

Motorola, Inc.

101 Tournament Drive, Horsham, PA 19044

Motorola, Inc., (““Motorola”“)

Retail Purchasers. If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use, and (B) with respect to Software, (i) the media on which the Software is provided will be free from defects in material and workmanship under normal use, and (ii) the Software will perform substantially as described in its documentation. This Limited Warranty to you, the original end user customer, continues (A) for Software and the media upon which it is provided, for a period of ninety (90) days from the date of purchase from Motorola or an authorized Motorola reseller, and

(B)for the Product (excluding Software), for a period of one (1) year from the date of purchase from Motorola or from an authorized Motorola reseller. To take advantage of this Limited Warranty or to obtain technical support, you must call the Motorola toll-free phone number (below). Motorola’’s sole and exclusive obligation under this Limited Warranty for retail sales shall be to repair or replace any Product or Software that does not meet this Limited Warranty. All warranty claims must be made within the applicable Warranty Period.

Cable Operator or Service Provider Arrangements. If you did not purchase this Product directly from Motorola or from a Motorola authorized retail reseller, Motorola does not warrant this Product to you, the end-user. A limited warranty for this Product (including Software) may have been provided to your cable operator or Internet Service Provider (““Service Provider”“) from whom you obtained the Product. Please contact your Service Provider if you experience problems with this Product.

General Information. The warranties described in this Section shall not apply: (i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product. Motorola’’s warranties apply only to a Product that is manufactured by Motorola and identified by Motorola owned trademark, trade name or product identification logos affixed to the Product. Motorola does not warrant to you, the end user, or to anyone else that the Software will perform error free or without bugs. MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES ““AS IS,”“ ANY SOFTWARE SUPPLIED BY 3RD PARTIES. EXCEPT AS EXPRESSLY STATED IN THIS SECTION (““WARRANTY INFORMATION”“), THERE ARE NO WARRANTIES OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY AGAINST INFRINGEMENT PROVIDED IN THE UNIFORM COMMERCIAL CODE. Some states do not allow for the exclusion of implied warranties, so the above exclusion may not apply to you.

What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this Product or the uses to which you will put this Product, you assume full responsibility for the selection of the Product for its installation and use. While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.

SURFboard SB6180 DOCSIS 3.0 Cable Modem • Installation Guide

570878-001-b

SB6180 specifications

The Motorola SB6180 is a high-performance DOCSIS 3.0 cable modem that provides reliable and fast internet connectivity for home and small business users. Designed to meet the increasing demands of internet usage, the SB6180 delivers download speeds of up to 170 Mbps, making it an excellent choice for users who stream HD videos, play online games, and engage in simultaneous data-heavy tasks.

One of the standout features of the SB6180 is its support for DOCSIS 3.0 technology, which allows for multiple channels to be bonded together to achieve greater bandwidth. This means users can enjoy faster and more stable internet connections compared to older DOCSIS 2.0 modems. The modem supports up to eight downstream channels and four upstream channels, maximizing internet speed and ensuring smooth performance during peak usage times.

The SB6180 is equipped with a robust dual-core processor that enhances its performance by efficiently managing tasks and facilitating quick data processing. This ensures that users experience minimal latency and improved response times, particularly important for online gaming and real-time communication applications.

Another notable characteristic of the Motorola SB6180 is its easy installation and setup process. With a simple plug-and-play design, users can quickly connect the modem to their existing cable service, allowing them to get up and running without the need for technical assistance. The device features a user-friendly web interface, providing users with easy access to configuration options and settings.

In terms of connectivity, the SB6180 includes a single Gigabit Ethernet port, allowing users to connect their modem directly to a router for a wired connection or to a computer for internet access. The modem is also compatible with most major cable providers, ensuring wide-ranging usability.

For those concerned about security, the SB6180 supports advanced encryption standards that protect against unauthorized access and ensure data privacy. This makes it an ideal option for households with multiple users and devices connected to the internet.

In summary, the Motorola SB6180 is a powerful cable modem that leverages DOCSIS 3.0 technology to deliver high-speed internet access, making it suitable for various online activities. Its ease of installation, solid performance, and compatibility with most cable providers position it as a favorable choice for users seeking reliable connectivity in today's digital landscape.