Off-hook Auto Dial

Innovative IP Voice & Video.

The GXW410x can be configured to work with a variety of SIP server features and traditional PBX on PSTN networks, with a different SIP server on each physical port. Each port may have its own voice setting, dialing settings, PSTN termination setting, and DTMF transmission settings.

Note: In regions other than North American, the user is also required to configure call progress tones and PSTN line termination fields. Check with local PSTN service carriers on values service providers use on the lines. If service provider doesn’t provide those values and users don’t know what the correct values are, please use the default values. Contact product support if you still have questions about configuring your GXW-410x.

The FXO interface currently does not support direct inward dialing (DID). The GXW410x implements an off-hook auto dial feature for each physical port. Configure off-hook auto dial to forward PSTN incoming call to a specific SIP number, call center or hunt group.

SAMPLE CONFIGURATIONS - ASTERISK IP PBX PEERS WITH GXW410x

There are 2 methods to configure GXW to work with Asterisk IP PBX:

1.Configure GXW with SIP Accounts in Asterisk, this will enable you to put GXW behind a NAT/Firewall.

2.Configure GXW without SIP Accounts in Asterisk, this makes GXW function as a PEER gateway.

Each method is outlined in the following section.

The following configuration is common to both methods.

Asterisk Side: For Incoming Call, a Pseudo Extension, i.e., “444” need to be created in the extensions.conf as following:

[GXW_Incoming_Daytime]

exten => 444,1,Background(Geeting) exten => 444,2,Wait(5)

exten => 444,3,Dial(${OPERATOR}20) exten => 444,5,Voicemail(uGeneral) exten => 444,5,Hangup

exten => 444,102,Wait(65) exten => 444,103,Goto(4)

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

exten => ${EXTEN},1,Playback,transferskip exten => ${EXTEN},2,Dial(SIP/${EXTEN},25) exten => ${EXTEN},3,Voicemail(u${ExTEN}) exten => ${EXTEN},4,Hangup

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

exten => 0,1,Playback,transferskip exten => 0,2,Dial(${OPERATOR}20) exten => 0,3,Voicemail(uGeneral) exten => 0,4,Hangup

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

exten => 1,1,Playback,transferskip

exten => 1,2,GotoIfTime(9:00-18:30mon-fri**?SALES,Sales_Call,1) exten => 1,3,Voicemail(uSales)

exten => 1,4,Hangup

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

exten => 2,1,Playback,transferskip

exten => 2,2,GotoIfTime(8:30-11:30mon-fri**?SUPPORT,Support_Call,1) exten => 2,3,Voicemail(uSupport)

exten => 2,4,Hangup

;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

exten => t,1,Goto,s5 exten => i,1,Goto,s5 exten => o,1,Goto,s5

www.grandstream.com

info@grandstream.com

GXW-410x Quick Install Guide

VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560