WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide
How Do I Set Up My High-Speed Internet Access Account?
Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you will need to set up an account with your local cable service provider. Choose one of the following two options.
I Do Not Have a High-Speed Internet Access Account
If you do not have a high-speed Internet access account, your cable service provider will set up your high-speed Internet access account and become your Internet Service Provider (ISP). Internet access enables you to send and receive e-mail, access the World Wide Web, and receive other Internet services. When you contact your cable service provider, they will ask you for the serial number and the Media Access Control (MAC) address of the cable modem.
These numbers appear on a label located on the side of the gateway cable modem. The serial number consists of a series of alphanumeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by MAC. See the following illustration of a sample label.
Write down these numbers in the space provided here.
Serial Number _______________________
MAC Address ________________________
The MAC address also appears on a label on the back panel of the cable modem.
I Already Have an Existing High-Speed Internet Access Account
If you have an existing high-speed Internet access account, you must give your cable service provider the serial number and the MAC address of the cable modem. Refer to the serial number and MAC address information listed previously in this section.
You may be able to continue to use your existing e-mail account with your cable modem. Contact your cable service provider for more information.
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