Before You Begin

Contacting Your Local Cable Service Provider

You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions:

•Does the cable service to your home support two-way, DOCSIS or Euro-DOCSIS-compatible cable modem access? If your cable service provider does not provide two-way service, this modem will not be able to communicate with your cable service provider’s Internet access service.

•Do you have an active RF coaxial cable connection near your PC? If your current cable input is not conveniently located near your PC, your cable service provider can install one.

•Do you have an Internet access account? Your cable service provider will set up your Internet access account, and will become your Internet Service Provider (ISP) to enable you to send and receive e-mail, access the World Wide Web, and receive other Internet services.

You must also give your cable service provider the following information:

•The serial number of the modem

•The Media Access Control (MAC) address of the modem

These numbers appear on a black and white bar code label located on the bottom of the cable modem. The serial number consists of a series of alpha-numeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by MAC. The following illustration shows a sample bar code label.

T9958