Scientific Atlanta DPX120, DPX100 Before You Begin, Contacting Your Local Cable Service Provider

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Before You Begin

Contacting Your Local Cable Service Provider

You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions:

Does the cable service to your home support two-way, DOCSIS or Euro-DOCSIS-compatible cable modem access? If your cable service provider does not provide two-way service, this modem will not be able to communicate with your cable service provider’s Internet access service.

Do you have an active RF coaxial cable connection near your PC? If your current cable input is not conveniently located near your PC, your cable service provider can install one.

Do you have an Internet access account? Your cable service provider will set up your Internet access account, and will become your Internet Service Provider (ISP) to enable you to send and receive e-mail, access the World Wide Web, and receive other Internet services.

You must also give your cable service provider the following information:

The serial number of the modem

The Media Access Control (MAC) address of the modem

These numbers appear on a black and white bar code label located on the bottom of the cable modem. The serial number consists of a series of alpha-numeric characters preceded by S/N. The MAC address consists of a series of alphanumeric characters preceded by MAC. The following illustration shows a sample bar code label.

T9958

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Contents Model DPX100 Cable Modem Model DPX120 Cable Modem Read and Retain These Instructions Important Rules for Safe OperationVentilation Cleaning the EquipmentPlacement AccessoriesObject and Liquid Entry Lightning and Power SurgesPower Cord Protection Power SourcesEquipment Checklist Damage that Requires ServiceWebSTAR Cable Modem Features ContentsOverview Before You Begin Contacting Your Local Cable Service ProviderIntroduction System RequirementsSelecting a Location for Your Modem WebSTAR Cable Modem Front Panel Front Panel IndicatorsWebSTAR Cable Modem Back Panel This button is for maintenance purposes only. Do not useBack Panel Components To install the USB Drivers for USB-see USB Modem InstallationInstalling the Modem See TCP/IP ConfigurationWindows 95/98/ME TCP/IP ConfigurationRenewing the IP Address for Windows 95/98/98SE/ME Windows TCP/ IP ConfigurationMacintosh TCP/IP Configuration Windows 98/98SE/ME USB Driver InstallationWindows Windows XP Frequently Asked Questions TroubleshootingModem does not register an Ethernet connection Common Troubleshooting IssuesModem does not register a cable connection Check and Correct Tips for Improved PerformanceDetailed Front Panel Indicator Functions Duringi Normall Operationsti Power OFF Slow Blinking Software Use Notice TrademarksDisclaimer Documentation Copyright NoticeCanada EMI Regulation United States FCC ComplianceTelephone
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