Chauvet GVC, RGY, RVM user manual General Troubleshooting, Symptom Possible Cause Possible Action

General Troubleshooting

Symptom		Possible Cause		Possible Action
	•	Excessive load on the circuit	•	Make sure that the total load
Circuit breaker				does not exceed 80% of the
				breaker or fuse nominal current
or fuse keeps
blowing	•	Short circuit along the power	•	Check the power lines and
		lines		power cords
	•	No energy on power outlet	•	Check power outlet
			• Change to another outlet
Product does not	•	Loose or damaged power cord	•	Check the power cord
power up	•	Blown fuse	•	Replace blown fuse with a good
				one of the same type and rating
	•	Internal problem	•	Send product for repair
	•	Wrong starting address on the	•	Set the correct starting address
		fixture		on the fixture
			• Use the right fader(s) on the
				controller
	•	Wrong DMX personality on the	•	Set the correct DMX fixture’s
Fixture does not		fixture		personality
			•	Assign the faders accordingly
respond to DMX
	•	Wrong polarity setting on the	•	Change the signal polarity on
		DMX controller		the controller
	•	Loose or damaged DMX cable	•	Check the DMX cable before
				the faulty unit
	•	Internal problem	•	Send product for repair
	•	Signal cables are not DMX	•	Replace non DMX cables with
		compatible		true DMX cables
	•	Interference with AC or radio	•	Keep DMX cables away from
		signals		AC wires or radio equipment
Intermittent DMX	•	DMX cable too long	•	Install an optically coupled DMX
				amplifier right before the fixture
Problems
				with intermittent problems
	•	Too many fixtures connected	•	Install an optically coupled DMX
				amplifier after unit #32
	•	Terminator not connected	•	Install a terminator, as indicated
				in the “DMX Primer” section.

If you still experience problems after trying the above solutions, contact

CHAUVET® Technical Support.

Page 22 of 26 Scorpion™ GVC/RVM/RGY User Manual (Rev. 02k)