Fellowes Paper Shredder Troubleshooting and Maintenance Guide

PRODUCT MAINTENANCE

OILING SHREDDER

All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.

FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE

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ENGLISH

Model 99Ci

Cleaning Auto-Start Infrared Sensors

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run even if there is no paper present.

(Note: two paper detection sensors are located in the center of the paper entry).

TO CLEAN THE SENSORS
1	2	3	4

*Apply oil across entry	Press and hold forward ( )
	2-3 seconds

*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250

TROUBLESHOOTING

Turn off and unplug	Locate Auto-start	Dip cotton swab in	Using cotton swab, wipe
shredder	infared sensor	rubbing alcohol	away any contamination
			from the paper sensors

A. Overheat Indicator: When the Overheat Indicator is illuminated, the shredder has exceeded its maximum operating temperature and needs to cool down. This indicator will remain illuminated and the shredder will not operate for the duration of the recovery time. See Basic Shredding Operation for more information about the continuous operation and recovery time for this shredder.

					B. Bin Open: The shredder will not run if the bin is open.
A	B	C	D	E	When illuminated, close the bin to resume shredding.

C. Bin Full: When illuminated, the shredder waste bin is full and needs to be emptied.

Use Fellowes waste bag 36053.

D.Remove Paper: When illuminated, press reverse ( ) and remove paper. Reduce paper quantity to an acceptable amount and refeed into paper entry.

E.SafeSense® Indicator: If hands are too close to the paper entry, the SafeSense® indicator will illuminate and the shredder will stop shredding. If SafeSense® is active for 3 seconds, the shredder will automatically turn off and the user must press the power button on the control panel to resume shredding.

JAM PROOF SYSTEM*

Eliminates paper jams and powers through tough jobs

DISABLING THE FEATURE

1	2	3	3	3	6
			54	5

AUTO

Should you choose to disable the system, press and hold the auto button (blue) and reverse () key at the same time

Once disabled, the blue	Shredding can continue with the		If jam occurs, press and hold	If not cleared, press reverse		If steps 4 and 5 do not clear
Auto light is no longer	system disabled, however a paper		forward ( ) key until the	(	) briefly (repeat steps	jam, reverse paper all the way
illuminated (To re-engage,	jam may occur with too many sheets		document is completely through	4 and 5 until shredded)		out, remove several sheets
repeat step 1)	and Remove Paper icon (	)	the shredder			and refeed
	will illuminate

* 100% Jam Proof when used in accordance with user manual