For Answers to Your Software Questions

For Answers to Your Software Questions

Sony Service Center

For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972), or visit the Web site at http://www.sony.com/pcsupport. This service is free of charge for 90 days after the original date of purchase.

Adobe Acrobat Reader™, Adobe Acrobat eBook Reader, Adobe Photoshop® Elements, Adobe Premiere LE (Adobe Systems Inc.)

Web site	http://www.adobe.com
phone	206-675-6126 (fee-based support)

fax	206-628-5737

e-mail	techdocs@adobe.com

hours	M - F, 6:00 A.M. - 5:00 P.M. PST

America Online® (America Online Inc.)

Web site	http://www.aol.com
phone	800-827-6364

hours	7 days a week, 24 hours a day

EverQuest (Sony Online Entertainment)

Web site	http://www.everquest.com
phone	858-537-0898

email	eqmail@verant.com

hours	M - F, 8:30 A.M. - 5:30 P.M. PST

Norton Anti-Virus™ (Symantec Corp.)

Web site	http://www.symantec.com/techsupp
phone	800-927-3991; 900-646-0007*
hours	M - F; 6:00 A.M. - 5:00 P.M. PST

*Support from 800-927-3991 is fee-based per incident. Support from 900-646-0007 is fee-based per minute. Online support is free of charge.