Dell T410 owner manual Troubleshooting an External Tape Drive

Page 168

Troubleshooting an External Tape Drive

1Try using a different tape cartridge.

2Ensure that the device drivers for the tape drive are installed and are configured correctly. See your tape drive documentation for more information about device drivers.

3Reinstall the tape-backup software as instructed in the tape-backup software documentation.

4Ensure that the tape drive’s interface cable is fully connected to the tape drive and the external port on the controller card.

5For SCSI tape drives, verify that the tape drive is configured for a unique SCSI ID number and that the tape drive is terminated or not terminated, based on the interface cable used to connect the drive.

See the documentation for the tape drive for instructions on selecting the SCSI ID number and enabling or disabling termination.

6Run the appropriate diagnostics tests. See "Running the System Diagnostics" on page 173.

7Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

WARNING: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before you begin this procedure, review the safety instructions that came with the system.

8Open the system. See "Opening the System" on page 90.

9Reseat the controller card in the expansion card slot.

10Close the system. See "Closing the System" on page 91.

11Place the system upright and on its feet on a flat and stable surface, reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

If the problem is not resolved, see the documentation for the tape drive for additional troubleshooting instructions.

If you cannot resolve the problem, see "Getting Help" on page 185.

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Troubleshooting Your System

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Contents Dell PowerEdge T410 Systems April Contents Processor Settings Screen Power Management ScreenEntering the Uefi Boot Manager Using the Uefi Boot Manager Uefi Boot Settings ScreenEntering the BMC Setup Module Entering the iDRAC Configuration UtilityRemoving the Front Bezel Installing the Front Bezel Opening and Closing the SystemRemoving the Cooling Shroud Installing the Cooling Shroud Installing an Optical or Tape DriveGeneral Memory Module Installation Installing Memory ModulesInstalling a Non-Redundant Replacing the System Battery 139125 133Control Panel Assembly 148When to Use the Embedded Embedded System Diagnostics168 173177 178185 Accessing System Features During Startup Server Configurator documentationF12 Starts PXE boot F11Front-Panel Features and Indicators USB connectorsDrives Ports are USB 2.0-compliantPower-on indicator Power button causes the system toPower to the system is turned off Operating systems documentationOr LED diagnostic indicators LED panel The four diagnosticIndicator lights display error codes Status information, and system errorLCD Panel Features Optional LCD Panel Features About Your SystemHome Screen Buttons Description LeftSetup Menu View Menu Hard-Drive Status Indicators ConditionBack-Panel Features and Indicators Rebuild abortedSeconds, and off six seconds Ethernet connectors Video connectorSerial connector CardsGuidelines for Connecting External Devices System may have a redundant powerRedundant power supply Redundant power supply 580 WNIC Indicator Codes Power Indicator CodesRedundant Power Supply Status Indicator Power supply status Power supply status Diagnostic Lights Optional On the drives installed in your Installed in your system. IfProblem persists, see Getting See Hard Drives for informationLCD Status Messages Optional Disabled, temp Power cycleBattery Battery E1211 RAIDE122C CPU Power Fault. PowerE122A Cycle ACE1410 Internal Error Configuration. configurationBios revision Error. PowerCheck error E1610 Power Supply #Power supply E1614 Power Supply # ### W errorE1620 Power Supply # Power errorE1624 Lost power E1626 Power SupplyError on Bus Error on SlotE1714 Unknown error E1711 PCI parityFault. Review E1920 IDRAC6 UpgradeE1810 Hard drive ## Clear SEL E1812 Hard drive ##Configuration Configured butUnusable Check DIMMs E2013 Bios unable to Failure. PowerE2017 Timer refresh Timer errorE2019 Parity error E2018 ProgrammableE201C InitializationE201D Shutdown test E201E Post memoryPOST. Check Screen Message E2023 Bios Unable to E2110 Multibit ErrorDisabled on E2022 General##. Power I1920 iDRAC6 UpgradeE2113 Mem mirror OFF I1910 IntrusionSolving Problems Described by LCD Status Messages Removing LCD Status MessagesSystem Messages ECC Memory Mode Disabled! MemoryMemory Mode RebootingAlert! Power Memory disabledAlert! Node InterleavingFatal error BootMode detected Is installed onBootable media is CPUs withDifferent cache Sizes detectedConfiguration on ErrorCorrect Connectors Gate A20 failure Each CPU shouldAccessible USB Disabled. IfDisabled Keyboard fuse hasMirror mode Installed Pairs. Pairs must Be matched Size GeometryMemory set to Memory testsNo boot device No timer tickError Expected AvailableRead fault Requested sector not found Plug & PlayQuad rank Dimm Detected afterSeek error Sector not foundSeek operation Shutdown failureDIMMs should Following DIMMs should Match in sizeTime-of-day Clock stoppedSetup program Timer chipWill now reset Time-of-day notSystem Services Protected modeUnable to launch Image. SystemInstalled Error has causedSystem reset Dimm mismatchCode update System will RebootPanel is not Loaded for Processor nConfiguration is Memory ConfigurationWrite fault Write fault on selected drive Not optimal.Diagnostics Messages Alert MessagesOther Information You May Need About Your System Using the System Setup Program and Uefi Boot Manager Choosing the System Boot ModeEntering the System Setup Program Responding to Error MessagesUsing the System Setup Program Navigation Keys System if any changes were madeSystem Setup Options Memory Settings Screen onProcessor Settings Sata SettingsSpecify related features and options. See Serial Power ManagementFans, and memory modules with preconfigured or Integrated DevicesMemory Settings Screen Processor Settings Screen Sata Settings Screen Boot Settings Screen Option to UEFI. Setting this field to Bios allowsIf the system operating system supports Unified Extensible Firmware Interface, you can set thisEnables or disables the user accessible USB ports Integrated Devices ScreenOption Description Systems management controllerSerial Device1 default PCI IRQ Assignment ScreenSerial Communication Screen Select an IRQ value at system startupPower Management Screen Embedded Server Management Screen OptionalSystem Security Screen Enables or disables the NMI feature Entering the Uefi Boot Manager Is restoredExit Screen Using the Uefi Boot Manager Navigation Keys Uefi Boot Manager ScreenSystem and Setup Password Features Uefi Boot Settings ScreenSystem Utilities Screen Using the System Password Using the System Setup Program and Uefi Boot Manager Using the Setup Password Embedded System Management Baseboard Management Controller Configuration Entering the BMC Setup ModuleIDRAC Configuration Utility Entering the iDRAC Configuration UtilityInstalling System Components Recommended ToolsInside the System Inside the System Installing System Components Front Bezel Removing the Front BezelSAS backplane System feet Control panelInstalling the Front Bezel Bezel tab slotsFront Bezel Inserts Removing the Front Bezel InsertInstalling the Front Bezel Insert EMI FillerRemoving an EMI Filler Installing an EMI Filler Removing and Installing an EMI Filler EMI fillerOpening and Closing the System Opening the SystemClosing the System System cover System feetCooling Shroud Removing the Cooling ShroudInstalling the Cooling Shroud Installing a Drive Blank in the Front Bay Hard DrivesRemoving a Drive Blank From the Front Bay Removing a Hot-Swap Hard DriveRemoving and Installing a Hot-Swap Hard Drive Release button Installing a Hot-Swap Hard Drive SAS/SATA screw hole Removing a Cabled Hard Drive Removing and Installing a Cabled Hard Drive Hard drive Installing a Cabled Hard Drive 101 Optical and Tape Drives Removing an Optical or a Tape DriveInstalling an Optical or Tape Drive Power and data cables103 Drive bay screw slotsInstalling System Components 105 General Memory Module Installation Guidelines System MemoryMode-Specific Guidelines 107Memory Module Physical Available Mode Size Optimizer All 108Single Processor Dual Processor Memory Memory Module Physical Available Mode Size 109GB1 AdvancedInstalling Memory Modules Memory Module Physical Available Mode Size OptimizerMirroring Alignment key Installing System Components 111Installing System Components Removing Memory Modules 113Expansion Card Installation Guidelines Expansion Cards114 1,2,3 All other NICs 3,4Installing an Expansion Card 115Installing System Components Expansion card connector 117Removing an Expansion Card RAID Battery Optional Removing the RAID Battery119 Installing a RAID Battery Power Supplies Removing a Redundant Power Supply121 Installing a Redundant Power Supply Removing a Power Supply Blank Installing a Power Supply BlankRemoving a Non-Redundant Power Supply 123124 Installing a Non-Redundant Power Supply Internal USB Memory Key125 18. Removing or Installing a USB Memory Key USB memory key 126Installing an iDRAC6 Express Card 127Removing an iDRAC6 Express Card NotchClip Installing an iDRAC6 Enterprise Card To remove the iDRAC6 Express card129 Installing System Components 131 Removing an iDRAC6 Enterprise Card Installing a VFlash Media VFlash Media OptionalSystem Fan Removing a VFlash Media21. Removing and Installing the System Fan System fan 134Installing the System Fan ProcessorsRemoving a Processor 13522. Installing and Removing the Heat Sink Heat sink 136Socket key ZIF socket Installing System Components 137Installing a Processor System Battery Replacing the System BatterySystem battery 139Installing System Components Chassis Intrusion Switch Removing the Chassis Intrusion Switch141 Control Panel Assembly Service-Only Procedure Installing the Chassis Intrusion SwitchRemoving the Control Panel Assembly Intrusion connector on the system board143 144 Control panel screw Release latchSAS Backplane Service-Only Procedure Installing the Control Panel AssemblyRemoving the SAS Backplane 14527. Removing and Installing the SAS Backplane 146Installing the SAS Backplane 147Blue release pin SAS a cable SAS B cable SAS backplane Hard drivePower Distribution Board Service-Only Procedure Removing the Power Distribution Board149 Securing slotsSystem Board Service-Only Procedure Installing the Power Distribution BoardRemoving the System Board 151 152 System boardInstalling the System Board 153Installing System Components 155 156 Troubleshooting External Connections Troubleshooting Your SystemTroubleshooting the Video Subsystem Troubleshooting a USB DeviceTroubleshooting a Serial I/O Device Troubleshooting a NIC157 Troubleshooting a Wet System Troubleshooting a Damaged System 159Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling ProblemsTroubleshooting a Fan 161Troubleshooting System Memory 163 Troubleshooting an Internal USB Key Troubleshooting an Optical Drive 165Troubleshooting an External Tape Drive Troubleshooting a Hard Drive 167Troubleshooting a SAS or SAS RAID Controller Troubleshooting Expansion Cards 169Troubleshooting Your System Troubleshooting the Processors 171Troubleshooting Your System Using Dell Diagnostics Embedded System Diagnostics FeaturesRunning the System Diagnostics 173When to Use the Embedded System Diagnostics Running the Embedded System DiagnosticsEmbedded System Diagnostics Testing Options Click the testing option in the Main Menu windowUsing the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options 175Viewing Information and Results System Board Jumper Settings Description Default The password feature is enabled pinsBoot pins System Board JumpersSystem Board Connectors 178179 180 SAS Backplane Board Connectors Jsasa cable connector Jumpers and Connectors181 Power Distribution Board Connectors JPWR1 connector JPWR2 connector182 Disabling a Forgotten Password 183184 Contacting Dell 185Getting Help 186 187 Amperes AC Alternating currentGlossary 188 CPU Central processing unit. See processor DC Direct current189 190 191 Mm Millimeters Ms Milliseconds192 193 System memory See RAMTCP/IP Transmission Control Protocol/Internet Protocol 194 195 196 Using Dell PowerEdge Diagnostics 197Index 198 Post 199200 USB 201202
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T410 specifications

The Dell PowerEdge T410 is a highly regarded tower server that has been designed to meet the needs of small and medium-sized businesses. It offers an optimal combination of performance, scalability, and reliability, making it an ideal choice for various applications, such as file and print services, web hosting, and database management.

One of the standout features of the T410 is its support for Intel Xeon processors. The server is equipped with dual-socket capabilities, allowing users to install up to two powerful Intel Xeon 5500 or 5600 series processors. This dual-processor configuration provides ample power for demanding workloads, ensuring that users can run multiple applications without experiencing performance degradation.

The T410 also excels in memory capability, supporting up to 64GB of DDR3 RAM. With its eight DIMM slots, the server enables users to leverage high-capacity memory modules, which is crucial for handling data-intensive applications. Additionally, the T410 features advanced ECC (Error-Correcting Code) memory, enhancing data integrity and reducing the risk of data corruption.

Storage options for the PowerEdge T410 are diverse and flexible, as it provides up to eight 3.5-inch hot-swappable drive bays. This allows for a variety of configurations, including RAID setups for improved performance and redundancy. The server supports both SATA and SAS hard drives, giving users the choice between cost-effective storage solutions and high-speed options for increased data throughput.

In terms of connectivity, the T410 comes with multiple PCIe slots, enabling users to expand the server's capabilities with additional network cards, graphics cards, or storage controllers. Integrated Gigabit Ethernet ports ensure reliable and speedy network connections, while optional iDRAC (Integrated Dell Remote Access Controller) technology allows for remote management and monitoring of the server's performance.

The T410 is designed with energy efficiency in mind. It incorporates features such as power supply redundancy and energy-efficient cooling systems, ensuring lower operating costs while maintaining high performance.

Overall, the Dell PowerEdge T410 is a robust and versatile tower server that combines powerful processing capabilities, extensive memory support, flexible storage options, and efficient energy usage. With its reliability and scalability, it is well-suited for businesses looking to integrate a dependable server solution into their IT infrastructure.