Iiyama Servicecard

Dear user, we congratulate you

on the purchase of your iiyama LCD.

All iiyama LCD monitors comply with the ISO13406-2 standard for pixel defects.

For details on warranty and locally used pixel policies that apply directly after installation of your product please check the iiyama website.

your local support centre found at www.iiyama.com/service

if the power cable is connected securely and turned on?

if the display has been turned on?

if the signal cable is connected securely and the correct input selected?

if the computer has been restarted with the display connected?

if the graphics card is correctly installed with the latest drivers possible?

if the correct native resolution has been selected via 'Display Properties'?

If the R/G/B signal configuration is correct?

if the displays On Screen Menu is shown?

if the correct brightness and contrast settings have been set?

if given display tolerances and compatibility have been considered?

if via the On Screen Menu you have performed a Factory Reset/Recall?

Before reporting the screen defect, please prepare the following information/evidence:

model number *

purchase receipt and serial number *

name and address for collection

telephone/fax number, for availability during the day

convenient collection date (date, time)

short description of the defect

Important

Note:

If there is no fault found in the collected equipment after inspection,

the transferring party shall incur charges for transport and administration.

If you have checked all of the above and there is

still no picture, call our information line for assistance in your country.

* see the identification plate on the back of the case.