4 | Monitoring account activities | The Account Dashboard shows you the recent | ||
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| activities on your account, such as logins, failed |
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| password attempts, and when your device pass- |
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| word has been recovered. |
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5 | Enabling Account Alerts for | You can enable a number of Account Alerts for | ||
| account monitoring | additional insight into what activities are occur- | ||
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| ring on your my.ironkey.com account. An email will |
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| be sent to you with details on the security event, |
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| such as the time and IP address of the event. |
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| All emails regarding your account will have part of |
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| your Secret Phrase in the subject line for addi- |
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| tional |
6 | Changing account credentials | You can change your password, Secret Questions, | ||
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| Secret Image and Phrase, as well as your email ad- |
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| dresses from within my.ironkey.com as often as you |
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| wish to ensure that no one else may access your |
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| account. |
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| Creating a secondary email address gives you a |
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| longer available. |
In the event that you ever lose your IronKey or forget your IronKey device password, you can still access the site in Safe Mode: a restricted mode with limited functionality.This is useful for marking your IronKey as lost, or recovering a forgotten password.
Step
Description
1 | Go to https://my.ironkey.com | Here you will log into Safe Mode without your |
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| IronKey. |
2 | Enter your email address (or user- | Your Secret Image will be displayed so that you |
| name) and your online account pass- | know you are at the correct site. |
| word. Click “Submit” |
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| Do not enter your device password in this screen. |
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| If you have forgotten your online account pass- |
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| word, click the “Reset Password” link. |
3 | An email will be sent to you with a | Copy and paste that login code into the page that |
| Login Code. | asks for it. |
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| Depending on the configuration of your account, |
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| you may need to answer your Secret Questions. |
4 | You are now logged into Safe Mode. | If you had forgotten your device password and |
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| have backed it up to your Online Security Vault, |
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| you can recover it now. |
IRONKEY USER GUIDE | PAGE 27 |