IBM Ricoh 1985 Warranty service upgrades, Post-warranty service, ServicePacs, Maintenance billing

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InfoPrint Solutions Company On-site Repair, Next Business Day On-site Response Time, Latest Call Registration 3:00 p.m., 9 hours per day, Monday through Friday, excluding public or national holidays

Warranty and maintenance

Warranty period

Twelve months

Warranty service

Technical support during warranty period

InfoPrint Solutions Company On-site Repair (IOR) 9 x 5, next business day

Warranty service upgrades

IOR 24 x 7, same day (may not be available in all locations, please contact your local InfoPrint representative to confirm the available offerings for your printer)

Post-warranty service

IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response

IOR 24 x 7, same day (may not be available in all locations, please contact your local InfoPrint representative to confirm the available offerings for your printer)

ServicePacs

The following Electronic ServicePac® (Epac) for InfoPrint 1985 are available:

Mach

 

 

 

 

Part

type

SPac

offering

number

4556

1

YR

IOR 7x24 SBD

68Y4888

4856

2

YR

IOR 5x9

NBD

68Y4889

4856

2

YR

IOR 7x24 SBD

68Y4890

4856

3

YR

IOR 5x9

NBD

68Y4891

4856

3

YR

IOR 7x24 SBD

68Y4892

4856

4

YR

IOR 5x9

NBD

68Y4893

4856

4

YR

IOR 7x24 SBD

68Y4894

4856

1

YR

IOR 5x9

NBD PW

68Y4895

4856

1

YR

IOR 7x24 SBD PW

68Y4896

Maintenance processing

Low end

Period of maintenance service

9 x 5

Hourly service class

Two

Maintenance billing

Monthly

Usage plan machine

No

InfoPrint Solutions Company Europe, Middle

East, and Africa Hardware Announcement

ZG09-0303

InfoPrint is a registered trademark of Ricoh Co., Ltd.

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Contents Table of contents Description Planned availability dateUSB PCL PpdsPublications Product numberUPC Technical information High-voltage models Electrical specifications Low-voltage modelsAverage power consumption AcousticsSupplies Maintenance suppliesCable orders ConsumablesWarranty service Warranty periodTerms and conditions Page ServicePacs Warranty service upgradesPost-warranty service Maintenance processingPrices Announcement countriesTerms of use

1985 specifications

In 1985, IBM and Ricoh collaborated to address the growing needs of businesses for efficient document management and printing solutions. This partnership was pivotal in introducing several innovative technologies and features that would become cornerstones in the realms of computing and office automation.

One of the main products resulting from this collaboration was the IBM/Ricoh Family of Document Processors. These machines were designed to enhance productivity in office environments by combining high-quality printing with advanced scanning capabilities. The emphasis was on multifunctionality, allowing users to perform multiple tasks—including printing, copying, and scanning—within a single device. This integration streamlined workflows, reduced the need for multiple pieces of equipment, and ultimately saved valuable office space.

The technology introduced in 1985 included high-resolution printing, making the devices suitable for producing professional-grade documents. These printers utilized laser technology, which offered faster printing speeds compared to traditional dot matrix printers. The crisp, clear output was essential for businesses that relied on meticulous documentation and presentation materials.

Additionally, the document processors featured advanced paper handling systems, enabling the use of various paper types and sizes. This flexibility allowed users to create everything from standard reports to brochures and flyers, enhancing the versatility of the devices. The inclusion of collating functionality further added to their usability by allowing users to automatically sort and assemble multi-page documents.

Another significant characteristic of these machines was the introduction of user-friendly interfaces, which simplified operation and reduced training time for employees. This focus on usability was vital, as it encouraged adoption across a wide range of user skill levels.

The integration of networking capabilities meant that these devices could be shared among multiple users, improving efficiency in larger office settings. This advancement paved the way for the concept of networked printing, a practice that has become commonplace in modern office environments.

Ultimately, the collaboration between IBM and Ricoh in 1985 played a crucial role in shaping the future of office technology, setting new standards for multifunctional devices. The advantages of speed, quality, and user-friendliness not only benefited businesses at the time but laid the groundwork for advancements in managed print services and document management solutions. Today, their legacy is reflected in the continued evolution of multifunction printers and copiers, which remain integral to office efficiency.