Hanns.G HL195 Technical Support FAQ, For General Problems, Problem & Question Possible Solution

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User’s Manual

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

 

 

PROBLEM & QUESTION

 

 

 

POSSIBLE SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

Power LED is not on

 

 

 

*Check if the Power Switch is in the ON position.

 

 

 

 

 

 

 

*Power Cord should be connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Check if the PC system is Plug & Play compatible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Check if the Video Card is Plug & Play compatible.

 

 

 

 

No Plug & Play

 

 

 

 

 

 

 

 

 

 

*Check if any plug pins on the VGA or DVI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connector are bent.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The display is too dark or too bright.

 

 

 

*Adjust the Contrast and Brightness Controls.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture bounces or a wave pattern is

 

 

 

*Move electrical devices that may cause electrical

 

 

 

 

present in the picture

 

 

 

interference.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Computer Power Switch should be in the ON

 

 

 

 

 

 

 

 

position.

 

 

 

 

 

 

 

 

*Computer Video Card should be snugly seated in its

 

 

 

 

 

 

 

 

slot.

 

 

 

 

 

 

 

 

*Make sure monitor’s video cable is properly

 

 

 

 

The power LED is ON (orange) but

 

 

 

connected to the computer.

 

 

 

 

there’s no video or no picture.

 

 

 

*Inspect monitor’s video cable and make sure none

 

 

 

 

 

 

 

 

of the pins are bent.

 

 

 

 

 

 

 

 

*Make sure computer is operational by hitting the

 

 

 

 

 

 

 

 

CAPS LOCK key on the keyboard while observing

 

 

 

 

 

 

 

 

the CAPS LOCK LED. The LED should either turn

 

 

 

 

 

 

 

 

ON or OFF after hitting the CAPS LOCK key.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Missing one of the primary colors (RED,

 

 

 

*Inspect the monitor’s video cable and make sure that

 

 

 

 

GREEN, or BLUE)

 

 

 

none of the pins are bent.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Screen image is not centered or sized

 

 

 

* Adjust pixel frequency CLOCK and PHASE or

 

 

 

 

properly.

 

 

 

press hot-key ( i Button).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture has color defects

 

 

 

*Adjust RGB color or select color temperature.

 

 

 

 

(White does not look white)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Use win 2000/ME/XP Right click anywhere on

 

 

 

 

The screen resolution needs to be adjusted

 

 

 

desktop and select Properties>Settings>Screen

 

 

 

 

 

 

 

Resolution. Use the silder to adjust the reslution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and click Apply.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No sound is outputted from monitor’s

 

 

 

*Make sure PC audio output cable is connected to

 

 

 

 

built-in speaker

 

 

 

screen’s LINE IN port (or AUDIO IN port).

 

 

 

 

 

 

 

 

*Make sure the sound volume adjustment can be

 

 

 

 

 

 

 

 

clearly identified.

 

 

 

 

 

 

 

 

*Make sure the System > Silence option in the

 

 

 

 

 

 

 

 

monitor menu is on.

 

 

 

 

 

 

 

 

*While transferring via HDMI port but no sound is

 

 

 

 

 

 

 

 

outputted, it is recommended to select AUDIO

 

 

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Contents HL195 User’s Manual CanadaCongratulations Recycling Information Table of Contents Safety Notice PrecautionsSpecial Notes on LCD Monitors Before YOU Operate the Monitor FeaturesChecking the Contents of the Package Installremove Installation InstructionsPower Setting the Monitor on the Wall Dissembling the Stand BaseConnecting to a PC Making ConnectionsAdjusting the Viewing Angle Operating Instructions General InstructionsAspect Ratio Front Panel Control∙ Menu / Return Resolution HOW to Adjust a Settings Phase Video ModePosition ClockVolume Mute DDC/CI Factory Reset InformationOSD TIME-OUT OSD ColorPlug & Play DDC2B Feature Plug and PlayTechnical Support FAQ For General ProblemsProblem & Question Possible Solution Desktop and select PropertiesSettingsScreenUser’s Manual Error Message & Possible Solutions Mode Resolution Horizontal Vertical Cable not Connected  Input not SupportSpecifications AppendixVesa DDC2BTM VGA

HL195, HSG1145 specifications

The Hanns.G HSG1145 and HL195 are two notable offerings in the realm of computer monitors from a brand known for producing reliable and performance-oriented display solutions. Both models exemplify the blend of innovative technology and user-friendly features that make Hanns.G a respected name among consumers and professionals alike.

The HSG1145 is a 21.5-inch LED monitor with a Full HD resolution of 1920 x 1080 pixels. This clarity ensures sharp and detailed visuals whether you're browsing the web, watching movies, or working on graphic design projects. One of its standout characteristics is the 178-degree wide viewing angle, which allows for consistent color and brightness levels from various perspectives. This feature caters to collaborative work environments where multiple viewers may need to see the screen clearly.

In terms of connectivity, the HSG1145 comes equipped with both VGA and HDMI ports. This versatility allows users to connect a wide range of devices, from older PCs to modern laptops and gaming consoles. Additionally, it incorporates a VESA mount option, enabling easy wall installation, which can save desk space and provide flexibility in viewing arrangements.

On the other hand, the HL195 shares similar specifications with a focus on providing a more compact 19.5-inch display. It also boasts a Full HD resolution of 1600 x 900 pixels. While not as high as the HSG1145, it still offers respectable image quality for everyday tasks, such as document editing, video streaming, and casual gaming. The HL195 is designed to cater to users who prioritize space efficiency without compromising on display quality.

One notable technology present in both monitors is the flicker-free technology, which helps reduce eye strain during long hours of use. Coupled with a blue light reduction feature, these monitors provide a more comfortable viewing experience, particularly for professionals who spend extended periods in front of their screens.

Both models embody energy-efficient designs, featuring low power consumption rates that support sustainable practices. Accordingly, they conform to the latest energy-saving standards, contributing to reduced electricity bills and environmental impact.

In summary, the Hanns.G HSG1145 and HL195 monitors are well-suited for diverse applications, blending performance, connectivity, and ergonomic features. With their Full HD resolution, wide viewing angles, and eye-friendly technologies, they stand out as excellent choices for both personal and professional use.