Front Electronics PS6PMCM warranty Product/Technical Support, Product Support

Page 8

Chapter 2 – Product/Technical Support

Product Support

We are committed to providing our customers with first-class customer service and technical support. You can receive product support in a variety of ways:

North America Product Support

Mobility Electronics

9918 Via Pasar

San Diego, CA 92126 Phone: (858) 880-2225

Fax: (858) 530-2733

E-mail:handheldsolutions@mobl.com

Web: www.mobilityelectronics.com

Technical Support

For additional information, please refer to the documentation that came with the Palm Tungsten E2. If you need additional assistance, you can contact technical support via e-mail at: handheld_connectivity@mobl.com or directly by phone at (858) 880-2225 and follow the voice prompts to our Technical Support personnel.

Before calling us, please have the following information ready:

Your name, email address, and phone number

Your Modem Charging Cradle’s model number

Your Modem Charging Cradle’s serial number

NOTE

The Modem Charging Cradle serial number can be found on the product label on the underside of the cradle.

The handheld’s make and model (e.g., Palm Tungsten E2)

Your computer’s make, model, and operating system

A detailed problem description

User’s Guide for Modem Charging Cradle PS6PMCM

8

Image 8
Contents Box Contents Modem Charging Cradle User GuideDisclaimer Table of Contents More about the Box Contents IntroductionAbout the Modem Charging Cradle Minimum Requirements# Part Name Front ViewRear View Preparing the Modem Charging Cradle for First Use Installation OverviewPreparing to Use the Modem Charging Cradle Configuring the Network Manager for Modem Communication Cradle/CableProduct/Technical Support Product SupportTechnical Support North America Product SupportRadio Frequency Interference Requirement Canada Appendix a Regulatory InformationRadio Frequency Interference Requirement FCC Statement Telecom Compliance, Warnings, and Notices United StatesCanada Appendix B Warranty Glossary