Technical Support (FAQ)
Error Message | Possible Solution |
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Input not supported | • Your computer has been set to an incompatible display mode. Right click on |
| the desktop and choose Properties. Click the Settings tab then set your |
| computer’s display mode to one of the settings listed in the resolution chart |
| below. |
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Unsupported mode | • Your computer’s resolution is out of VESA specifications. Right click on the |
try different video | desktop and choose Properties. Click the Settings tab then set your |
card setting | computer’s display mode to one of the settings listed in the resolution chart |
| below. |
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Resolution Chart
Resolution | Vertical | Resolution | Vertical |
(in pixels) | Frequency | (in pixels) | Frequency |
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640 x 480 | 60 Hz | 800 x 600 | 72.2 Hz |
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640 x 400 | 70 Hz | 800 x 600 | 75 Hz |
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640 x 350 | 70 Hz | 832 x 624 | 74.5 Hz |
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720 x 400 | 70 Hz | 1024 x 768 | 60 Hz |
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640 x 480 | 72.8 Hz | 1024 x 768 | 70 Hz |
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640 x 480 | 75 Hz | 1024 x 768 | 75 Hz |
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640 x 480 | 66.67 Hz | 1024 x 768 | 74.92 Hz |
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800 x 600 | 56.3 Hz | 1280 x 1024 | 60 Hz |
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800 x 600 | 60.3 Hz | 1280 x 1024 | 75 Hz |
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