Digital Tigers SideCar MMS Series manual Technical Support

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Technical Support

You may contact technical support via email at support@digitaltigers.com, or by calling 1-866- PC-VIDEO (866-728-4336). Outside the U.S., call 1-404-240-9293.

Please review the Troubleshooting steps and FAQs prior to contacting support.

When contacting support, please provide the exact details of your notebook type.

For issues regarding Matrox QuickDesk / PowerDesk utilities and other Matrox display utilities, please contact Matrox support via the following dedicated support email address, mmssupport@matrox.com. (Reference your product as the Matrox G450 MMS Quad.) Note that this support email is a Matrox no-charge premium service for professional customers such as yourself who have purchased a Matrox MMS-powered product. Matrox offers same-day callback or email response for your questions about Matrox MMS issues.

75- TROUBLESHOOTING

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Contents Page This page intentionally blank Inside front cover Thank you for your purchase of this Digital Tigers SideCar Digital TigersDigital Tigers, Inc Table of Contents SideCar concept IntroductionSideCar PlusTwo MMS SideCar PlusFour MMS Power of multi-monitor workstations Multi-monitor primary workstation, with detachable notebook Best of both worlds multi-monitor power, notebook mobilityHome and office multi-monitor workstations Mobile multi-monitor workstations Digital Tigers product family Supported display configurations Three External Displays Four External Displays DVI vs. VGA connections Display types and connectionsAnalog VGA all computer displays Display Connector TypesSupported Display Configurations Supported display combinations per Y-cable splitter include Supported display combinationsUnpack all SideCar components. You should have Hardware setupUsing the Notebook External Monitor Port Hardware Setup Power on monitors, SideCar and notebook Windows XP/2000 driver installationOverview Windows XP / Stage 1 Install PCI to PCI Bridge Stage 1. Install PCI to PCI bridgeWindows 2000 / Stage 1 Install PCI to PCI Bridge Windows XP/2000 Driver Installation Stage 2. Install SideCar chassis driver PC Card version only Windows XP/2000 Driver Installation Windows XP/2000 Driver Installation Windows XP / Stage 3 Install display drivers Click Continue Anyway Click Finish Windows XP / Stage Install monitorsWindows 2000 / Stage 3 Install SideCar MMS display drivers Windows XP/2000 Driver Installation Do not restart your computer, even if prompted All users The dialog box reportsWindows 2000 / Stage 4 Install monitors Using Display Properties Monitor activation and configurationSelect the Settings tab on the far right Monitor Activation and Configuration Monitor Activation and Configuration Click the Apply button on the lower right of the dialog box Now activate the remaining SideCar monitors Monitor Activation and Configuration Using the notebook external monitor port Power-down sequence Power-up sequencePutting the SideCar to work key tips Use care when attaching the dual-monitor Y-cables Take advantage of the usability options in the next chapter Avoid Suspend and Hibernate methods of shutdownPrimary monitor typically has the following attributes What is a primary monitor?User options for multi-display ease of use User optionsDesignate a new primary monitor User Options for MULTI-DISPLAY Ease of USE User Options for MULTI-DISPLAY Ease of USE Moving the Taskbar Move or auto-hide the Windows TaskbarWindows 2000 auto-hide the Taskbar Auto-hide the TaskbarWindows XP auto-hide the Taskbar User Options for MULTI-DISPLAY Ease of USE Open program windows in display… Use CenterPOPUPSelect the checkbox Open program windows in display Use MaxVIEW DualHead only Combining the Save/Restore and Open program windows optionsRecommended Multi Display Controls settings Maximize windows across all displaysSnap to display… To activate the Snap to display… featureChoose your preferred language Change language for QuickDesk / PowerDesk menusGetting help for QuickDesk / PowerDesk features Select LanguageExtensive help is also available via the QuickDesk menu Support from Matrox How to change the mouse pointerEnlarge and speed up the mouse pointer User Options for MULTI-DISPLAY Ease of USE User Options for MULTI-DISPLAY Ease of USE Windows 2000 Motion tab We recommend selecting this option Windows XP Pointer Options tabTo disable the notebook display Disable the notebook displayDisable the Notebook Display Reactivate the notebook LCD display Advanced options Adjust display color and contrastSelect the SideCar monitor you wish to adjust Make adjustments as you preferView and change the ICC / ICM profiles for your display ICC/ ICM color profilesClick Add to load the new color profile you will supply Monitor options ƒ Bright, high-contrast screen wide viewing angle Recommended flat-panel monitorsCarry-on luggage and shipping cases Monitor arms and mounting optionsFrequently asked questions FAQs Frequently Asked Questions Faqs Repeat process and select SideCar from the list Uninstalling the SideCarTo uninstall the SideCar Open the Windows Control PanelTroubleshooting Troubleshooting a dead display caused by bent cable pins Technical Support Display modes supported* per monitor SpecificationsOperating systems supported Display types supportedPart Number Combined Windows desktop resolutionSideCar chassis specifications WarrantyIndex Resolution See Display Properties screen

SideCar MMS Series specifications

Digital Tigers SideCar MMS Series is a cutting-edge solution tailored for businesses seeking to enhance their media management capabilities. Designed with versatility and efficiency in mind, this series leverages advanced technologies to streamline workflows and improve collaboration across teams.

One of the standout features of the SideCar MMS Series is its robust metadata management. The platform allows users to assign and manipulate extensive metadata sets, enabling easier searchability and categorization of media assets. This feature is essential for organizations with large media libraries, as it substantially accelerates the retrieval process, saving valuable time and resources.

Another key highlight of the SideCar MMS Series is its seamless integration with various third-party applications and cloud services. By supporting APIs and numerous file formats, the series ensures that users can easily connect their existing tools and software. This interoperability enhances operational efficiency and facilitates smooth transitions from legacy systems to modern solutions.

In addition, Digital Tigers focuses on providing a user-friendly interface within the SideCar MMS Series. The intuitive design simplifies navigation, making it accessible for users of all technical backgrounds. This emphasis on user experience not only reduces the learning curve but also promotes higher adoption rates across organizations.

Security is paramount in today's digital landscape, and the SideCar MMS Series addresses this with state-of-the-art encryption and access control measures. Users can securely store sensitive media files while maintaining full control over permissions. This feature is particularly beneficial for organizations that handle confidential information or operate in regulated industries.

The system is also built for scalability, making it suitable for businesses of all sizes, from small enterprises to large corporations. With customizable features and flexible deployment options, organizations can adapt the solution to match their evolving needs.

Additionally, the SideCar MMS Series incorporates advanced analytics tools, enabling users to track media usage and performance metrics. These insights help optimize content strategies by highlighting which assets are most effective, empowering teams to make informed decisions.

In summary, Digital Tigers SideCar MMS Series combines powerful metadata management, seamless integration, user-friendly design, robust security features, scalability, and insightful analytics in one comprehensive solution. Its innovative approach to media management sets a new standard for organizations aiming to optimize their digital asset processes.