Dell E310, 3100 Keyboard Problems, Lockups and Software Problems, Computer does not start up

Page 36

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

C H E C K T H E K E Y B O A R D C A B L E —

•Ensure that the keyboard cable is firmly connected to the computer.

•Shut down the computer (see page 57), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer.

•Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.

•Remove keyboard extension cables and connect the keyboard directly to the computer.

TE S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer; then try using the keyboard.

R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See "Resolving Software and Hardware Incompatibilities" on page 54.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

The computer does not start up

C H E C K T H E D I A G N O S T I C L I G H T S — See page 47.

E N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

36

Solving Problems

Page 35 Page 37
Image 36
Page 35 Page 37
Contents Service Tag CD or DVD activity light W . d e l l . c o m s u p p o r t . d e l l . c o mSeptember DD137 Contents Solving Problems Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesConnecting and Disconnecting Drive Cables Adding a Second Hard Drive optional103 104 107109 110Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Use the Service Tag to When you useService Code to direct Microsoft Windows License LabelClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Finding Information Setting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer CableConnecting to the Internet USB connector on computer USB printer cableSetting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsAdjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write RewritableUsing a Media Card Reader Optional Helpful TipsSetting Up a Home and Office Network Connecting to a Network AdapterPower Management Network Setup WizardConnector Network adapter connector on computer Network cableStandby Mode Hibernate ModePower Options Properties Power Schemes Tab Advanced TabAbout RAID Configurations Using RAID with Hard Drive PasswordsRAID Level Hibernate TabConfiguring Your Computer for RAID Setting Your Computer to RAID-Enabled ModeCreating a RAID Level 1 Configuration Deleting a RAID VolumeCreating a RAID Level 1 Configuration Migrating to a RAID Level 1 Configuration Rebuilding a Degraded RAID Level 1 ConfigurationHyper-Threading Troubleshooting Tips Battery ProblemsDrive Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesMedia Card Reader Problems Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops respondingProgram stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionLight Pattern Problem Description Module see Installing Memory onModules without error Installing Memory onDetermine whether a conflict exists by See Cards onThen restart the computer Repeat this process for each card. IfLight Pattern Problem Description Dell Diagnostics Dell Diagnostics Main MenuOption Function What Is a Driver? DriversTab Function Reinstalling Drivers Using Windows XP Device Driver RollbackIdentifying Drivers Windows XPManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Advanced Troubleshooting Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View of the Computer System System shutdownBack View of the Computer Removing the Computer Cover Removing and Installing Parts Power supply Inside View of Your ComputerCD or DVD drive Floppy drive Hard drive System Board Components MemoryDDR2 Memory Overview Installing Memory Securing clips ConnectorNotch Memory module Cutouts Crossbar Removing Memory Cards Installing an Expansion Card Not fully seated card Fully seated card Alignment guide Removing an Expansion Card Drive Panels Removing the Drive Panel Sliding plate lever Drive panelRemoving the Drive-Panel Insert Replacing the Drive-Panel InsertDrive-panel Insert latch Drive panel Drive-panel insert Drive-panel Insert tab Center drive-panelDrives Replacing the Drive PanelConnecting Drive Cables IDE Drive AddressingCD/DVD drives Drive Interface Connectors Power Cable ConnectorSerial ATA Connector Interface cable Interface connector Power cableConnecting and Disconnecting Drive Cables Hard DriveTabs Hard drive Removing and Installing Parts Removing a Hard DriveInstalling a Hard Drive Drive Bracket railsAdding a Second Hard Drive optional Rail tabsPrimary hard drive Upper bay Floppy Drive Removing a Floppy DrivePage Installing a Floppy Drive Drive ScrewsPower cable Data cable Media Card Reader Removing a Media Card ReaderSliding plate lever Media Card Reader Installing a Media Card Reader Media Card Reader ScrewsCD/DVD Drive FlexBay cable Media Card ReaderData cable Power cable Removing and Installing Parts Removing a CD/DVD DriveInstalling a CD/DVD Drive Sliding plate lever CD/DVD driveDrive Screws Removing and Installing Parts Data cable Power cable Battery Replacing the BatteryBattery Battery socket Replacing the Computer CoverRemoving and Installing Parts Removing and Installing Parts Specifications Level 1 L1 cache At least 16 KB Level 2 L2 cachePipelined-burst, eight-way set associative, write-back Sram System clock MHz data rate Appendix100 101 102 System Setup Entering System SetupSystem Setup Screen OverviewSystem Setup Options 104105 Or RAID On106 Boot Sequence Option Settings107 Remotely from SuspendChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots108 Clearing Forgotten Passwords 109Clearing Cmos Settings Cleaning Your ComputerComputer, Keyboard, and Monitor 110Mouse Floppy DriveCDs and DVDs 111Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B 113Contacting Dell FCC Identification Information114 115 116 117 118 592 818Colombia 980-9-15-3978119 120 121 122 123 124 125 126 127 128 129 130 01344 37301344 860 Uruguay131 132 Index Index 133134 Index Index 135 USB 136 IndexIndex 137 138 Index
Related manuals
Manual 52 pages 30.1 Kb

3100, E310 specifications

The Dell E310 and E3100 series printers stand out in the modern printing landscape, catering primarily to small to medium-sized businesses as well as home office environments. With their blend of advanced features, robust performance, and user-friendly design, these printers have garnered positive attention for meeting a variety of printing needs.

One of the main features of the Dell E310 and E3100 series is their high-speed printing capability. With print speeds reaching up to 33 pages per minute (ppm), these devices enable users to handle large print jobs efficiently, significantly reducing wait times. This makes them ideal for workgroups that require quick turnaround on documents. Additionally, they support automatic duplex printing, allowing users to print on both sides of the paper without manually flipping it, thus saving time and reducing paper consumption.

In terms of print quality, the E310 and E3100 series deliver exceptional results with a resolution of up to 1200 x 1200 dpi. This sharp resolution ensures that text documents are crisp and clear, while graphics and images print with impressive detail. The toner cartridges used in these printers are designed to provide high yield, which not only enhances productivity but also lowers the cost per page, making them a cost-effective choice for businesses.

Both models come equipped with a user-friendly control panel that includes an LCD screen for easy navigation. This allows users to access various functions such as print settings, network configurations, and maintenance options without needing extensive technical knowledge. Furthermore, these printers support a range of connectivity options including USB and Ethernet, enabling seamless integration into existing office networks.

Another key characteristic of the Dell E310 and E3100 series is their compact design. These printers are space-efficient, making them suitable for offices with limited workspace. Their modular design allows for easy upgrades and maintenance, ensuring longevity and adaptability as business needs evolve.

Both models are also compatible with various operating systems, including Windows and macOS, facilitating easy integration into diverse IT environments. The E310 and E3100 series are designed with energy efficiency in mind, often featuring energy-saving modes that help reduce electricity consumption, thereby supporting environmentally friendly practices in the workplace.

Overall, the Dell E310 and E3100 series printers provide a strong combination of speed, quality, and efficiency, making them an attractive option for businesses looking to streamline their printing processes without sacrificing performance.
Top Page Image Contents