Dell 1300 Lockups and Software Problems, Computer does not start up, Computer stops responding

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Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

The computer does not start up

E N S U R E T H A T T H E AC A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T .

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

A program stops responding or crashes repeatedly

E N D T H E P R O G R A M

1Press <Crtl><Shift><Esc> simultaneously.

2Click the Applications tab and select the program that is no longer responding.

3Click End Task.

NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD.

A program is designed for an earlier Microsoft® Windows® operating system

R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1Click the Start button, point to All ProgramsAccessories, and then click Program Compatibility Wizard.

2In the welcome screen, click Next.

3Follow the instructions on the screen.

A solid blue screen appears

TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Inspiron 1300/B120/B130Abbreviations and Acronyms Contents Using the Display Using CDs, DVDs, and Other Multimedia Solving Problems Adding and Replacing Parts 127 Dell Product Information Guide Finding InformationDell Support Website support.dell.com Front View Tour of Your ComputerY B O a R D S T a T U S L I G H T S V I C E S T a T U S L I G H T S Left Side View Connects an external VGA-compatible monitor Right Side View Back View AC adapter connector 2 air ventBottom View Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Transferring Information to a New Computer Click Finish Setting Up a Printer Printer Cable Connecting a USB PrinterUninterruptible Power Supplies Power Protection DevicesSurge Protectors Line ConditionersSwitching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution Numeric Keypad Using the Keyboard and Touch PadKey Combinations Microsoft Windows Logo Key Functions Speaker FunctionsCustomizing the Touch Pad Touch PadBattery Performance Using a BatteryConserving Battery Power Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power MeterHibernate Mode Power Management ModesStandby Mode Power Management Wizard Configuring Power Management SettingsSelecting a Power Scheme Power Options Properties Charging the Battery Replacing the Battery Storing a Battery Using a Battery Playing a CD or DVD Using CDs, DVDs, and Other MultimediaAdjusting the Volume Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD DVD-Writable Drives Using Blank CDs and DVDsHelpful Tips Using CDs, DVDs, and Other Multimedia Installing an ExpressCard Using ExpressCardsExpressCard Types ExpressCard BlanksRemoving an ExpressCard or Blank Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Determining Your Network Type Connecting to a Wireless Local Area NetworkConnecting to a Wireless Network in Microsoft Windows XP Setting Up a Home and Office Network Setting Up a Home and Office Network Clicking the QuickSet Icon Dell QuickSet FeaturesDouble-Clicking the QuickSet Icon Right-Clicking the QuickSet IconDell QuickSet Features Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function CD and DVD drive problems Drive ProblemsProblems writing to a CD/DVD-RW drive See the help files for your CD or DVD creation softwareHard drive problems Mail, Modem, and Internet ProblemsError Messages Characters in filenames DiagnosticsSystem Setup Program Solving Problems Unexpected characters Keyboard ProblemsExternal Keyboard problems Computer does not start up Lockups and Software ProblemsComputer stops responding Program stops responding or crashes repeatedlyOther software problems Memory ProblemsPower Problems Network ProblemsExpressCard Problems Ensuring Sufficient Power for Your Computer Printer ProblemsNo sound from integrated speakers Scanner ProblemsSound and Speaker Problems No sound from external speakers Touch Pad or Mouse ProblemsIf the display is blank Video and Display ProblemsIf the display is difficult to read Picture qualityDrivers What Is a Driver?If only part of the display is readable Identifying DriversUsing Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD Restoring Your Operating System Resolving Software and Hardware IncompatibilitiesUsing Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Solving Problems Before You Begin Using the Operating System CDSolving Problems Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerBattery-bay latch release lock Hard Drive Adding and Replacing Parts Returning a Hard Drive to Dell CD/DVD DriveMemory Captive screws Memory module Memory slot notch Wireless Mini PCI Card Antenna cable Mini PCI card Mini PCI card Hinge Cover Keyboard Keyboard Appendix SpecificationsSodimm DDR-2 Wxga 100 101 102 Viewing the System Setup Screen Using the System Setup ProgramSystem Setup Screen OverviewPerforming a One-Time Boot Identifying Your Computer Travelling With Your ComputerPacking the Computer Travel TipsIf Your Computer Is Lost or Stolen Travelling by AirComputer, Keyboard, and Display Cleaning Your ComputerTouch Pad CDs and DVDs108 FCC Notices U.S. OnlyFCC Class B Macrovision Product Notice Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals110 Contacting Dell111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Glossary128 Docking device See APR 129130 131 132 133 134 135 136 Video resolution See resolution137 Index138 139 140 141 142
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1300 specifications

The Dell 1300 series is a versatile line of multifunction printers that cater to the demanding needs of small to medium-sized businesses. Renowned for its reliability and performance, the Dell 1300 series combines advanced printing technology with user-friendly features, making it a preferred choice for office environments.

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Overall, the Dell 1300 series stands out due to its combination of speed, quality, connectivity, and user-friendly features. It is an excellent choice for businesses looking for a reliable and efficient printing solution that can cater to diverse document needs while maintaining high standards of performance and sustainability.