Delkin Devices 15 manual Troubleshooting Windows, Symptom Cause Solution

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USB SD/MultiMediaCard Reader

DDREADER-15

 

 

Troubleshooting

This is a very basic troubleshooting list. If your problem isn’t solved by those listed, Please visit our web site http://www.delkin.com for FAQs and current information on compatibility issues as well as the latest software drivers. Or see the back page for contacting Tech Support.

Windows

SYMPTOM

CAUSE

SOLUTION

 

 

 

The “Removable Disk” icon

The driver software may not

Reinstall from CD or update

does not appear in the “My

have been properly installed

driver software in Device

Computer” window.

(Win98).

Manager - specifying the

 

 

Reader-15 folder on drive C:\

 

The reader is not connected

Unplug the reader and plug it

 

properly.

back in.

 

The MultiMediaCard is not fully

Remove and reinsert the card.

 

inserted.

 

 

This OS version does not

Upgrade to a newer OS

 

support USB.

version.

 

 

 

The reader doesn’t appear to

Loose or improper cable

Check all cable connections

be powered.

connections.

and power cords.

 

Insufficient power from the

Connect the reader directly

 

computer.

into the computer’s USB

 

 

socket.

 

 

 

I’ve just received the dreaded

The card has been removed

Recover if possible. But more

Windows “Blue Screen”.

while a file is still open on the

than likely you’ll need to restart

 

card.

Windows.

 

The card was removed during

Wait 5 to 10 seconds after any

 

a read/write operation.

activity before removing the

 

 

card. To avoid problems, you

 

 

can copy the data to the hard

 

 

drive before accessing it.

 

Some OEM versions of

Download and install the latest

 

Windows 2000 experience

service pack from the Microsoft

 

conflicts with USB devices.

website.

 

 

 

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Delkin Devices User’s Manual

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Contents EFilm Reader-15 Delkin Part No. DDREADER-15Table of Contents USB SD/MultiMediaCard Reader IntroductionIncluded Components System RequirementsDriver Software Installation for Apple Macintosh Hardware InstallationRemoving a MultiMediaCard Inserting a MultiMediaCardBasic Operations Compatibility Note Formatting a MultiMediaCardOperational Notes Windows Uninstalling DriversWindows ME Troubleshooting Windows Symptom Cause SolutionApple Macintosh Test Drive Your EquipmentSpecifications SpecificationsFive Year Product Warranty Disclaimer