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Finding Information and Assistance
The following table lists the resources that Dell provides as support tools. Additional resources may be shipped with your computer.
Contents | Using the Resource | |
|
| |
Drivers and Utilities CD | See the main menu on the Drivers and Utilities CD that | |
• Dell Diagnostics | came with your computer. Use the | |
• Drivers | make selections appropriate for your computer. | |
| ||
• Utilities | Documentation and drivers are already installed on your | |
• Computer and device | computer when shipped from Dell. You can use this CD to | |
access documentation or reinstall drivers. You can also use | ||
documentation | ||
the CD to run diagnostic tools if you are unable to run the | ||
| ||
| diagnostics located on your hard drive. | |
| For more information, see your online Tell Me How. | |
|
| |
Service and Registration Labels | The Express Service Code and Service Tag are unique | |
• Express Service Code and | identifiers for your Dell™ computer. | |
Service Tag | You will need the Product Key (or Product ID) number | |
• Product Key (also called the | to complete the operating system setup. | |
Product ID or Certificate of |
| |
Authenticity [COA]) |
| |
|
| |
Operating System CD | To reinstall your operating system, use the Operating | |
| System CD that came with your computer. | |
| NOTE: The Operating System CD may not include all | |
| the latest drivers for your computer. If you reinstall your | |
| operating system, use the Drivers and Utilities CD to | |
| reinstall drivers for the devices shipped with your | |
| computer. Alternatively, you can go to support.dell.com | |
| to obtain the latest drivers. | |
| For more information about installing your operating | |
| system, see the | |
| Setup Guide that came with your computer. | |
|
| |
• How to use the Microsoft | 1 Click the Start button and click Help and Support. | |
Windows XP operating system | 2 Type a word or phrase that describes your problem | |
• Documentation for my computer | and click the arrow icon. | |
• Documentation for devices | 3 Click the topic that describes your problem. | |
(such as a modem) | 4 Follow the instructions shown on the screen. |
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System Information Guide