Dell 1720 owner manual Troubleshooting

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Restoring the Computer to the Default Factory Configuration

The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as when you first ordered it from Dell. This option appears on Dell computers that were originally pre-installed with Windows Vista™ and does not include computers purchased through the Express Upgrade promotion or computers that were upgraded to Windows Vista from another version of Windows.

NOTICE: When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.

1Restart the computer. To do this, click Start Restart.

2As the computer restarts, press <F8> until the Advanced Boot Options menu appears on the screen.

NOTE: You must press the <F8> key before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3Press <Down Arrow> to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4Specify the language settings that you want, and then click Next.

5Log in as a user who has administrative credentials, and then click OK.

6Click Dell Factory Image Restore.

7In the Dell Factory Image Restore window, click Next.

8Select the Yes, reformat hard drive and restore system software to factory condition checkbox.

9Click Next. The computer is restored to the default factory configuration.

10When the restore operation is completed, click Finish to restart the computer.

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Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m August 2009 P/N DT549 Contents Using the Keyboard and Touch Pad Using a Battery Battery Performance Using the Memory Card Reader Securing Your Computer External keyboard problems 121 Adding and Replacing Parts 137Dell QuickSet Features Traveling With Your Computer Technical Support and Customer Service Glossary Contents Finding Information Drivers and Utilities MediaSetup Diagram Site Dell Support Utility Operating System Media Finding Information Determining Your Computer’s Configuration About Your ComputerFront View Keyboard status lights V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View Right Side View Eject button Optical drive Audio connectors Memory Stick Memory Stick PRO Hi Speed-SD Hi Density-SD USB connector Back ViewD E M C O N N E C T O R RJ Bottom View Air vents Hard drive About Your ComputerAbout Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Transferring Information to a New Computer Setting Up a PrinterWindows Easy Transfer Connecting a USB Printer Printer CablePower Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersNumeric Keypad Using the Keyboard and Touch PadKey Combinations Power Management Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Dell QuickSet Key CombinationsTouch Pad Customizing the Touch Pad Adjusting Brightness Using the DisplaySetting Display Resolution and Refresh Rate Using the Display Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Battery Meter Charge GaugeLow-Battery Warning Conserving Battery PowerConfiguring Power Management Settings Charging the Battery Using the Sleep Power StateReplacing the Battery To remove the batteryStoring a Battery Using a Battery Using Multimedia Playing MediaCD player includes the following basic buttons DVD player includes the following basic buttonsPlaying Media Using Dell Travel Remote How to Copy a CD, DVD, or BD Copying CD, DVD, and Blu-ray Disc BD MediaUsing Blank CD, DVD, and BD Media To copy the CD, DVD, or BDHelpful Tips DVD-Writable DrivesAdjusting the Volume Adjusting the Picture Using Dell MediaDirectConnecting Your Computer to a TV or Audio Device Connector Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Component video cable Enabling the Display Settings for a TV Using ExpressCards ExpressCard BlanksInstalling an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Installing a Memory Card Using the Memory Card ReaderMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem CableSetting Up a Network Wireless Local Area NetworkChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up and Using Networks Connecting to a Wlan Page Mobile Broadband or Wireless Wide Area Network Connecting to a Mobile Broadband Network Checking Your Dell Mobile Broadband CardEnabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Securing Your Computer PasswordsSecurity Cable Lock Securing Your Computer If Your Computer is Lost or Stolen Securing Your Computer Dell Technical Update Service TroubleshootingDell Diagnostics Press and hold the Fn key while powering the computer on During the assessment, answer any questions that appear101 102 103 Dell Support Center Dell SupportDellConnect 105Network Assistant PC TuneUpPC CheckUp 106Drive Problems Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW, DVD+/-RW, or BD-RE driveHard drive problems Mail, Modem, and Internet Problems 109Error Messages 110Do not use these characters in filenames 111112 113 114 ExpressCard Problems Drive and try againContact the ExpressCard manufacturer 115Keyboard Problems Ieee 1394 Device ProblemsExternal keyboard problems Unexpected characters 117Lockups and Software Problems Computer does not startComputer stops responding Program stops responding or crashes repeatedlyDell MediaDirect problems Menu to access Dell MediaDirect HelpSolid blue screen appears 119Memory Problems Other software problemsRun the Dell Diagnostics see Dell Diagnostics on Network Problems121 Power Problems Mobile Broadband Wireless Wide Area Network Wwan123 Scanner Problems Printer Problems124 No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers Touch Pad or Mouse Problems No sound from headphonesIf the display is blank Video and Display Problems127 If the display is difficult to read Glare, which can cause poor picture qualityWhat is a Driver? DriversIf only part of the display is readable 129Identifying Drivers Reinstalling Drivers and Utilities130 131 Manually Reinstalling Drivers Restoring Your Operating System You can restore your operating system in the following ways133 Using Windows Vista System Restore 135 Troubleshooting Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Hard Drive 139Removing the Hard Drive 140Replacing the Hard Drive 141Returning a Hard Drive to Dell Optical DriveRemoving the Optical Drive Replacing the Optical Drive Hinge Cover143 Removing the Hinge Cover Replacing the Hinge CoverKeyboard Removing the KeyboardLift and remove the keyboard 145Replacing the Keyboard 146Replace the four screws on the top of the keyboard Memory147 Removing the Dimm a Memory Module Replacing the Dimm a Memory Module 149Removing the Dimm B Memory Module 150151 Replacing the Dimm B Memory Module Subscriber Identity Module 153Wireless Mini Cards Removing a Wlan Card 155Disconnect the antenna cables from the Wlan card Replacing a Wlan Card 157Removing a Mobile Broadband or Wwan Card Disconnect the two antenna cables from the Wwan card 159Replacing a Wwan Card Removing a Wpan Card 161Replacing a Wpan Card Flash Cache ModuleRemoving the FCM Replacing the FCM 163Internal Card With Bluetooth Wireless Technology Removing the CardReplacing the Card Coin-Cell Battery165 Replacing the Coin-Cell Battery Removing the Coin-Cell BatterySlide the battery out of the mylar sleeve Dell QuickSet Features 167168 Traveling With Your Computer Identifying Your ComputerPacking the Computer 169Traveling by Air Travel Tips170 Obtaining Assistance Getting Help171 Technical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service AutoTech Service173 Problems With Your Order Before You Call 175176 Contacting Dell 177178 Specifications 179180 181 USB182 Lvds183 WXGA+184 185 186 Appendix Using the System Setup Program187 Viewing the System Setup Screen System Setup ScreenCommonly Used Options Diskette Drive Internal HDD 188USB Storage Device CD/DVD/CD-RW drive Modular bay HDD 189Cleaning Your Computer Computer, Keyboard, and DisplayMouse Touch Pad191 Media Dell Technical Support Policy U.S. Only192 Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BMacrovision Product Notice 194Glossary 195196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 Index 213Index End User License Agreement Icons Ergonomics information 215Index 217 Index 219 220
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1720 specifications

The Dell 1720 and 1520 printers represent a significant milestone in the world of printing technology, catering primarily to small businesses and office settings. Both models are monochrome laser printers, renowned for their ability to deliver high-quality prints with exceptional speed and efficiency.

The Dell 1720 is designed with performance in mind, boasting a print speed of up to 33 pages per minute, making it ideal for high-volume printing environments. Equipped with a 400 MHz processor and 64 MB of memory, it ensures fast processing of complex documents, thereby reducing wait times for users. Its maximum print resolution of 1200 x 1200 dpi guarantees crisp, clear text and sharp graphics, suitable for professional presentations and reports.

On the other hand, the Dell 1520, while slightly less powerful, still offers impressive capabilities. It provides a print speed of up to 30 pages per minute and features a similar print resolution of 1200 x 1200 dpi. The compact design of the 1520 makes it a great option for businesses with limited space, while still maintaining robust performance standards.

Both printers utilize Dell's proprietary Toner Management System, which helps monitor toner levels and notifies users when it's time to order replacements. This technology aids in minimizing downtime and ensures continued productivity. The printers are compatible with a variety of operating systems including Windows and Mac OS, making them versatile solutions for diverse office environments.

Another important feature of the Dell 1720 and 1520 is their energy efficiency, thanks to Energy Star certification. This ensures that both models consume less power compared to traditional printers, making them eco-friendly choices for businesses looking to reduce their carbon footprint.

In terms of connectivity, both models come equipped with USB 2.0 ports for straightforward connections to computers. Additionally, the Dell 1720 offers optional networking capabilities with an Ethernet port, allowing for sharing across multiple users in a networked environment.

With a range of features including reliable performance, energy efficiency, and robust print quality, the Dell 1720 and 1520 remain popular choices among small to medium-sized businesses seeking dependable monochrome printing solutions.