Dell 4300 manual Total Satisfaction Return Policy U.S. and Canada Only, Appendix 141

Page 141

2H930bk1.book Page 141 Tuesday, November 20, 2001 5:02 PM

"Total Satisfaction" Return Policy (U.S. and Canada Only)

If you are an end-user customer who bought new products directly from a Dell company, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must contact Dell Customer Service to receive a Credit Return Authorization Number. See "Contacting Dell" on page 100 to find the appropriate contact information for obtaining customer assistance. To expedite the processing of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either applications software or an operating system that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

This "Total Satisfaction" Return Policy does not apply to Dell Software & Peripherals products, which may be returned under Dell Software & Peripherals's then-current return policy. In addition, reconditioned parts purchased through Dell Spare Parts Sales in Canada are nonreturnable.

Appendix

141

Image 141
Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Solutions GuideAbbreviations and Acronyms Hints, Notices, and CautionsContents Program error causes the system to lock up Microsoft Windows Error MessagesIf you have a problem with your Internet connection Resolving Other Technical Problems ContentsRestoring the Computer to an Earlier Operating State Undoing the Last System Restore100 Returning Items for Warranty Repair or Credit 114115 116141 Three-Year Limited Warranty Canada Only 137142 1442H930bk1.book Page 8 Tuesday, November 20, 2001 502 PM When Using Your Computer Safety InstructionsErgonomic Computing Habits 2H930bk1.book Page 11 Tuesday, November 20, 2001 502 PM Monitor screen at or below eye level When Working Inside Your ComputerProtecting Against Electrostatic Discharge 2H930bk1.book Page 14 Tuesday, November 20, 2001 502 PM Setting Up Screws Parallel connector On computer Connecting a PrinterParallel printer Clips Cable Notches Setting Up Parallel PrinterUSB printer cable USB PrinterTransferring Information to a New Computer Windows XP Only Installing the Printer DriverClick checklist for creating a network Setting Up a Home and Office Network Windows XP OnlyTurning Off the Computer Windows XPWindows Me and Windows Solving Problems Solving Problems Finding SolutionsSee Windows Millennium Edition Me and Windows Accessing Help FilesStart-Up Error Messages Power ProblemsIf the screen is blank Video and Monitor ProblemsSunlight glare, which can cause poor picture quality If the screen is difficult to readClick Appearance and Themes Sound and Speaker ProblemsIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem Problems Double-clickPhone and Modems Windows MeMouse Problems Keyboard Problems Drive ProblemsIf you cannot save a file to a floppy disk Back of floppy disk Write-protected Not write- protected If you cannot play a music CD or install a program from a CDIf the CD-RW drive stops writing If you cannot play a DVD movieNetwork Problems If you have a hard drive problemUnder Error-checking, click Check Now Click Start Microsoft Windows Error Messages Program crashes General Program ProblemsProgram stops responding Click Control Panel Click Add or Remove ProgramsProgram error causes the system to lock up Solid blue screen appearsProgram is designed for an earlier Windows operating system If you have a problem with your Internet connection Internet Connection ProblemsModems Properties window, click Dialing Properties Close the Modems Properties window Close the Control PanelResolving Other Technical Problems Mail ProblemsAt the Welcome Dell System Owner screen, click Next Reinstalling DriversClick Properties Using the Windows XP Device Driver RollbackResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemClick the Device Manager tab Windows MeWindows Using System Restore Windows Me Windows XPUsing the XP System Restore Wizard Creating a Restore PointManually Creating the Restore Points Restoring the Computer to an Earlier Operating StateUndoing the Last System Restore Reinstalling Windows XP 2H930bk1.book Page 54 Tuesday, November 20, 2001 502 PM Click Next in the Welcome to Windows Me window Reinstalling Windows MeClick I accept the Agreement, and then click Next Reinstalling Windows Computer automatically restarts Adding Parts CD volume control dial Front and Back View of the ComputerJack Line-in jack Dell Confidential Preliminary 11/20/01Reattaching the Front Door and Hinge Arms Reattaching the Front DoorFront-door clips Hinge arms Front door Adding Parts Front-panel insert Use fingers to pull here Reattaching the Hinge ArmsT . d e l l . c o m Opening the Computer Cover Arrow Release button Back of computer Adding Parts Looking Inside Your Computer System Board Adding Cards Insert the card into the connector Bracket within slot Back of computer Not fully seated Fully seatedRemoving Cards 2H930bk1.book Page 73 Tuesday, November 20, 2001 502 PM Adding Memory 2H930bk1.book Page 75 Tuesday, November 20, 2001 502 PM Replacing the AGP Card AGP card Card clip lever AGP card clip Slot connectorAdding a Second Hard Drive 2H930bk1.book Page 78 Tuesday, November 20, 2001 502 PM First hard drive in lower bay Hard drive cage Rail tabsFirst hard-drive cable primary boot drive Power cableInch Devices Adding Other DrivesRemove front panel insert through here Rail tabs Drive Drive bay Power cable Drive cable2H930bk1.book Page 84 Tuesday, November 20, 2001 502 PM Drive-bay cover panel Front panel insert Securing tabs2H930bk1.book Page 86 Tuesday, November 20, 2001 502 PM Closing the Computer Cover 2H930bk1.book Page 88 Tuesday, November 20, 2001 502 PM P e n d i Microprocessor SpecificationsSystem Information Expansion BusPorts and Connectors MemoryDrives Audio3 PowerVideo Controls and LightsEnvironmental PhysicalStandard Settings Clearing Forgotten Passwords Viewing SettingsSystem Setup Program Screens 2H930bk1.book Page 96 Tuesday, November 20, 2001 502 PM Battery Battery socket Battery Replacing the BatteryDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contact Numbers and Addresses Contacting DellAntigua and Barbuda Argentina Buenos AiresWebsite support.euro.dell.com Austria ViennaBarbados Belgium BrusselsCayman Islands Canada North York, OntarioChile Santiago China XiamenDenmark Horsholm Czech Republic PragueDominican Republic El SalvadorWebsite support.euro.dell.com Corporate Home and Small BusinessWebsite support.euro.dell.com Germany Langen GuatemalaIndia Hong KongIreland Cherrywood Italy Milan Home and Small BusinessJapan Kawasaki JamaicaWebsite support.jp.dell.com Korea Seoul 106 AppendixLuxembourg Latin AmericaMacau Malaysia PenangNetherlands Antilles MexicoNetherlands Amsterdam New ZealandPanama Norway LysakerPeru Poland WarsawSouth Africa Johannesburg Singapore Singapore09/091 Southeast Asian and PacificSwitzerland Geneva Sweden Upplands VasbyTaiwan ThailandTrinidad/Tobago Bracknell112 Appendix US Virgin Islands A. Austin, TexasVenezuela Appendix 113114 Appendix Returning Items for Warranty Repair or CreditAppendix 115 Regulatory Information116 Appendix FCC Notices U.S. OnlyAppendix 117 Class a Class BBattery Disposal NOM Information Mexico Only118 Appendix Limited Warranties and Return Policy Información para NOM únicamente para MéxicoAppendix 119 120 Appendix One-Year Limited Warranty U.S. OnlyAppendix 121 122 Appendix Two-Year Limited Warranty U.S. OnlyAppendix 123 Limited Warranty Coverage During Year One124 Appendix Limited Warranty Coverage During Year TwoAppendix 125 General Provisions126 Appendix Three-Year Limited Warranty U.S. OnlyAppendix 127 Limited Warranty Coverage During Years Two and Three128 Appendix Appendix 129 Four-Year Limited Warranty U.S. Only130 Appendix Limited Warranty Coverage During Years Two, Three, and FourAppendix 131 132 Appendix One-Year Limited Warranty Canada OnlyAppendix 133 134 Appendix Two-Year Limited Warranty Canada OnlyAppendix 135 Coverage During Year One136 Appendix Coverage During Year TwoAppendix 137 Three-Year Limited Warranty Canada Only138 Appendix Appendix 139 Coverage During Years Two and Three140 Appendix Appendix 141 Total Satisfaction Return Policy U.S. and Canada OnlyExclusions GuaranteeMaking a Claim 142 AppendixAppendix 143 Limitation and Statutory Rights144 Appendix Index 145 D exIndex Index 147 148 Dell Information Development Localization Supplier
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The Dell 4300 Series, renowned for its reliability and versatility, stands out as a solid choice for both personal and professional users. This series has garnered attention for its combination of performance, design, and advanced features, making it a well-rounded option in the world of desktop computing.

One of the primary characteristics of the Dell 4300 is its robust performance capabilities. Equipped with Intel processors, this desktop series ensures smooth multitasking and efficient handling of demanding applications. The models within this series typically support a range of Intel processor options, allowing users to choose a configuration that best suits their needs, whether for everyday tasks or more intensive workloads.

In terms of design, the Dell 4300 showcases a compact and sleek profile, making it a perfect fit for various office environments and home setups. The efficient use of space enhances portability without compromising on performance, making it ideal for users who may need to relocate their workstations frequently.

The Dell 4300 incorporates advanced technologies that enhance overall functionality. With memory options often reaching up to 8GB or higher, users can experience improved speed and responsiveness, whether running applications, browsing, or gaming. Additionally, the series features a variety of storage options, including traditional hard disk drives (HDD) and solid-state drives (SSD), ensuring ample space for files and quick access times.

Connectivity is another strong point of the Dell 4300. Equipped with multiple USB ports, HDMI, and Ethernet options, users can easily connect a wide variety of peripherals and access the internet with ease. This connectivity allows for adaptability to different work scenarios and setups.

Moreover, Dell has prioritized energy efficiency in the design of the 4300 series. Many models come with ENERGY STAR certification, ensuring that not only do they minimize power consumption, but they also promote environmental responsibility.

The Dell 4300 series also benefits from Dell's reliable customer support and warranty options. Users can rest easy knowing that they have access to comprehensive service options should any issues arise.

In conclusion, the Dell 4300 stands as a prime choice for users seeking a dependable, feature-rich desktop. With its blend of performance, thoughtful design, advanced technologies, and strong customer support, it remains a compelling option for anyone in need of a capable computing solution.