Dell 5100C specifications Beep Codes, Code Cause

Page 4

 

A possible graphics card failure has occurred.

If the computer has a graphics card, remove the card, reinstall it and then restart

 

 

the computer.

 

 

If the problem still exists, install a graphics card that you know works and restart

 

 

the computer.

 

 

If the problem persists or the computer has integrated graphics, contact Dell (see

 

 

your computer Owner's Manual for information about contacting Dell).

 

 

 

 

A possible floppy or hard drive failure has

Reseat all power and data cables and restart the computer.

 

occurred.

 

 

 

 

 

A possible USB failure has occurred.

Reinstall all USB devices, check cable connections, and then restart the computer.

 

 

 

 

No memory modules are detected.

If you have two or more memory modules installed, remove the modules, reinstall

 

 

one module, and then restart the computer. If the computer starts normally, reinstall

 

 

an additional module. Continue until you have identified a faulty module or reinstalled

 

 

all modules without error.

 

 

If available, install properly working memory of the same type into your computer.

 

 

If the problem persists, contact Dell (see your computer Owner's Manual for

 

 

information about contacting Dell).

 

 

 

 

Memory modules are detected, but a

Ensure that no special memory module/memory connector placement requirements

 

memory configuration or compatibility error

exist (see "Memory").

 

exists.

Verify that the memory modules that you are installing are compatible with your

 

 

computer (see "Memory").

 

 

If the problem persists, contact Dell (see your computer Owner's Manual for

 

 

information about contacting Dell).

 

 

 

 

A possible expansion card failure has

1. Determine if a conflict exists by removing a card (not a graphics card) (see "Cards")

 

occurred.

and restarting the computer.

 

 

2. If the problem persists, reinstall the card that you removed, remove a different card,

 

 

and then restart the computer.

 

 

3. Repeat this process for each card. If the computer starts normally, troubleshoot the

 

 

last card removed from the computer for resource conflicts (see "Resolving Software

 

 

and Hardware Incompatibilities" in your computer Owner's Manual).

 

 

4. If the problem persists, contact Dell (see your computer Owner's Manual for

 

 

information about contacting Dell).

 

 

 

 

Another failure has occurred.

Ensure that the cables are properly connected to the system board from the hard

 

 

drive, CD drive, and DVD drive.

 

 

If there is an error message on your screen identifying a problem with a device (such

 

 

as the floppy drive or hard drive), check the device to make sure it is functioning

 

 

properly.

 

 

The operating system is attempting to boot from a device (such as the floppy drive

 

 

or hard drive); check system setup to ensure that the boot sequence is correct for

 

 

the devices installed on your computer.

 

 

If the problem persists, contact Dell (see your computer Owner's Manual for

 

 

information about contacting Dell).

 

 

 

 

The computer is in a normal operating

None.

 

condition after POST.

 

 

NOTE: The diagnostic lights are not lit after

 

 

the system successfully boots to the

 

 

operating system.

 

 

 

 

 

 

 

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

Code

Cause

 

 

1-1-2

Microprocessor register failure

 

 

1-1-3

NVRAM read/write failure

 

 

1-1-4

ROM BIOS checksum failure

 

 

1-2-1

Programmable interval timer failure

 

 

1-2-2

DMA initialization failure

 

 

1-2-3

DMA page register read/write failure

1-3

Video Memory Test failure

 

 

1-3-1 through 2-4-4

Memory not being properly identified or used

 

 

3-1-1

Slave DMA register failure

 

 

3-1-2

Master DMA register failure

 

 

3-1-3

Master interrupt mask register failure

 

 

Image 4
Contents April Rev. A00 Troubleshooting Tools Dell DiagnosticsWhen to Use the Dell Diagnostics Dell Diagnostics Main MenuDiagnostic Lights Power Light Problem Description Suggested ResolutionLight Pattern Problem Description Suggested Resolution System LightsBeep Codes Code CauseBack to Contents Before You Begin Getting StartedRecommended Tools Turning Off Your ComputerOpen the computer cover Back to Contents Replacing the Computer Cover Removing the Computer Cover Memory Removing and Installing PartsDDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing MemoryRemove the computer cover Replace the computer coverCards Installing a PCI Express CardRemoving Memory Page Hard Drive Removing a PCI Express CardInstalling a Hard Drive Removing a Hard DriveCD/DVD Drive Removing a CD/DVD DriveInstalling a CD/DVD Drive Floppy Drive Optional Removing a Floppy DriveInstalling a Floppy Drive Media Card Reader Removing a Media Card ReaderInstalling a Media Card Reader Heat-Sink Assembly Fan Assembly Remove the heat-sink assemblyInstalling the Processor Open the computer cover Remove the heat-sink assemblyProcessor Removing the ProcessorModem Install the heat-sink assemblyReplacing the Modem Replacing the External Modem Connector Removing the Power Supply Power SupplyOpen the computer cover System Board Replacing the Power SupplyRemoving the System Board Replacing the System Board Battery Front I/O PanelReplacing the Battery Specifications Drives ConnectorsControls and Lights Physical PowerEnvironmental System Setup Entering System SetupSystem Setup Options System Setup ScreensProcessor has 64-bit Technology DrivesOption Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten PasswordsEnter system setup Clearing Cmos Settings Technical Overview Front ViewBack View Page Jumper Settings Jumper Setting DescriptionPassword features are enabled Inside View of Your Computer System Board ComponentsDC Power Connector P1 Power Supply DC Connector Pin AssignmentsSignal Name AWG Wire DC Power Connector P3 DC Power Connector P2Pin Number Signal Name 18-AWG Wire April Rev. A00
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