Dell XFR Dell Technical Update Service, Video and Display Problems, Connect AN External Monitor

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Dell™ Latitude™ XT2 XFR Service Manual

RUN THE HARDWARE TROUBLESHOOTER — See Hardware Troubleshooter.

No Sound From Headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector. See the Setup and Features Information Guide for your computer at support.dell.com.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower- right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

6.2.8Video and Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

NOTICE: If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com.

CHECK THE DIAGNOSTIC LIGHTS — See Diagnostic Lights.

CHECK THE DISPLAY SETTINGS — See the Dell™ Technology Guide on your computer or at support.dell.com.

ADJUST THE WINDOWS DISPLAY SETTINGS —

Windows XP:

1.Click Start→ Control Panel→ Appearance and Themes.

2.Click the area you want to change or click the Display icon.

3.Try different settings for Color quality and Screen resolution.

Windows Vista:

1.Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings.

2.Adjust Resolution and Colors settings, as needed.

Only Part of the Display is Readable

CONNECT AN EXTERNAL MONITOR —

1.Shut down your computer and connect an external monitor to the computer.

2.Turn on the computer and the monitor and adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective. Contact Dell Support.

6.3 Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com.

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Version A00-01

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Contents Dell Latitude XT2 XFR Version A00-01 Table of Contents Specifications Dell Diagnostics System Bios XT2 XFR User Modes XT2 XFR FeaturesTablet Mode Scroll Buttons XT2 XFR ButtonsTablet Buttons Windows Vista XT2 XFR InterfaceWindows Vista/XP XT2 XFR Interface Comparison Go to Folder Options Table below describes how to use the penPage Pen Flicks Windows XPInstallation XT2 XFR SettingsTrig Applet Windows XP vs. Windows VistaDigitizer Options Tab Input Mode Selection Digitizer Self Test Result Codes Error Details Symptoms Interaction Options Tab About Tab Calibrating the Pen XT2 XFR PenTroubleshooting Operating System Microsoft Windows Vista Application MatrixBefore Working Inside Your XT2 XFR Windows Vista Recommended ToolsTurning Off Your XT2 XFR After Working Inside Your XT2 XFRScrew Chart LCD Assy Base to Palm rest Main BatteryRemoving the Battery from the Battery Door Removing the Main BatteryInstalling the Battery into the Battery Door Removing the Hinge Cover Hinge CoverRemoving the Keyboard KeyboardPage Page Removing the Memory and Mini-Card Cover Memory and Mini-Card CoverPage Removing a Memory Module MemoryRemoving the Hard Drive Hard DriveMini-Card Removing the Mini-Card Page Internal Card With Bluetooth Wireless Technology Page Removing the Palm Rest Palm RestPage Installing the Palm Rest Page Page Removing the Coin-Cell Battery Coin-Cell BatteryRemoving the USB Interface Board Installing the Coin-Cell BatteryUSB Interface Board Removing the Stylus Bay Stylus BaySpeaker Installing the Stylus BayRemoving the Speaker Wifi Sniffer Assembly Installation WiFi Sniffer AssemblyWiFi Sniffer Assembly Removal Installing the Wifi on/off switch Sniffer Button and Wifi SwitchInstalling the Wifi sniffer button Set flat scribe here Removing the System Board System BoardPage Installing the System Board Removing the Heat Sink and Fan Assembly Heat Sink and Fan AssemblyPage Display Assembly Removing the Display Assembly Installing the Display Assembly PCB Reference Wiring Color Page Removing the RF Passthru Board Installing the RF Passthru BoardRF Passthru Install the Rocker Switch Rocker SwitchRemoving the VGA/RJ45/USB Door DoorsRemoving the USB/1394 Door Removing the Audio/Card Socket Door Removing the Power DoorUSB Module Bay Cover Removing the USB Module Cover GPS Module OptionalRemoving the GPS Module Removing the Camera Module Camera Module OptionalWwan ODDWlan WpanStarting the Dell Diagnostics From Your Hard Drive When to Use the Dell DiagnosticsType 1 to Run the 32 Bit Dell Diagnostics Option Function Dell Diagnostics Main MenuTab Function Error MessagesClick Uninstall Operating System not Found Contact Dell Support Solving ProblemsBattery Problems Drive Problems Not Enough Memory or RESOURCES. Close Some Programs and TRYRUN Check Disk Adjust the Windows Volume ControlTest the Drive Check the Cable ConnectionsEND the Program Ieee 1394 Device ProblemsLockups and Software Problems Ensure That the Ieee 1394 Device is Recognized by WindowsIf YOU Receive AN Insufficient Memory Message Memory ProblemsRUN the Program Compatibility Wizard If YOU Experience Other Memory Problems Power ProblemsSound and Speaker Problems Connect AN External Monitor Dell Technical Update ServiceVideo and Display Problems Adjust the Windows Display SettingsDouble-Clicking the Dell Support Icon Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconClick on Device Manager GPS Hardware ConfigurationGPS Device Page Diagnostics Software ConfigurationCamera Camera Configuration VerificationDiagnostics Device Status LEDs FLASH-ON-ON FLASH-ON-FLASH OFF-FLASH-OFF LED Error CodesKeyboard Status LEDs ON-OFF-OFFOFF-FLASH-FLASH FLASH-FLASH-FLASH FLASH-FLASH-OFF OFF-ON-OFF ON-FLASH-ONNavigation Keystrokes Bios Screen Navigation KeystrokesEntering System Setup F12 Menu
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XT2 XFR, XFR, XT2 specifications

The Dell XT2 XFR is a rugged convertible tablet designed for users who require durability and versatility in demanding environments. As part of Dell's Latitude series, the XT2 XFR combines the functionality of a standard laptop with the portability of a tablet, making it ideal for fieldwork, outdoor use, and industries such as construction, military, and healthcare.

One of the standout features of the XT2 XFR is its robust construction. The device is built to withstand harsh conditions, boasting an IP65 rating for dust and water resistance. This means it can handle splashes, rain, and exposure to various environmental elements without compromising performance. Additionally, the rugged design includes reinforced corners and a sturdy chassis, ensuring it can endure drops and impacts.

The XT2 XFR features a 12.1-inch display with multi-touch technology, enabling users to interact with applications seamlessly. The screen is designed to be viewable in direct sunlight, making it suitable for outdoor operations. Furthermore, the display supports a stylus, allowing for precise input, which is particularly useful for professionals who need to take notes, sketch, or annotate documents.

Equipped with a powerful Intel processor, the XT2 XFR delivers responsive performance for multitasking and demanding applications. It supports various configurations, allowing users to choose the ideal combination of memory and storage to meet their specific requirements. The device incorporates solid-state drives (SSDs) for faster data access and improved reliability, which is essential for users in the field who need quick access to critical information.

In terms of connectivity, the XT2 XFR comes with a range of ports, including USB, HDMI, and a docking connector, facilitating easy integration with peripherals and other devices. Wireless options such as Wi-Fi and Bluetooth ensure that users stay connected, whether in the office or on the move. The inclusion of a smart card reader and optional TPM (Trusted Platform Module) enhances security, making it suitable for handling sensitive data.

Battery life is another key characteristic of the Dell XT2 XFR. The device is designed to provide extended usage in the field, with options for hot-swappable batteries that allow for continuous operation without downtime. This feature is particularly valuable for professionals who need uninterrupted access to their devices throughout the day.

In summary, the Dell XT2 XFR is a robust, versatile convertible tablet packed with features designed for durability and performance in challenging environments. With its rugged design, powerful specifications, and range of connectivity options, it stands out as an ideal solution for professionals who need a reliable computing device that can keep up with their demanding workloads.
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