Dell 1464, YXKVH, P09G001 If a program stops responding, Click Applications, Click End Task

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Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet.

If a program stops responding —

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Software usually includes installation instructions in its documentation or on the CD.

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If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

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Contents Inspiron Page SETUP GUIDE March 2010 P/N Yxkvh Rev. A00 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional SIM card SIM card slot Battery bay Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToClick Start → Control Panel Setting Up Your Internet Connection Connect to the Internet window appearsSetting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View FeaturesUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Battery Computer Base and Keyboard Features Power button Turns the computer on or off when pressed Touch Pad Gestures ScrollZoom System Setup Bios Utility Multimedia Control KeysWindows Mobility Center Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Dell Extended Battery Life Removing and Replacing the BatteryExtended Battery Life pop-up appears Click Show Settings Click What is Dell Extended Battery Life?Using Your Inspiron Laptop Software Features Productivity and CommunicationEntertainment and Multimedia Dell Dock Add a CategoryAdd an Icon Remove a Category or IconDell DataSafe Online Backup Solving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections Power Problems Solving Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message If a program stops responding Click ApplicationsClick End Task To run the Program Compatibility Wizard Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemMy Dell Downloads System MessagesUsing Support Tools Hardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option UseSystem Restore Restoring Your Operating SystemDell DataSafe Local Backup Click Undo my last restoration and click NextDell DataSafe Local Backup Basic System Recovery Media Upgrading to Dell DataSafe Local Backup ProfessionalClick Upgrade Now Dell Factory Image Restore Performing Dell Factory Image Restore Confirm Data Deletion screen appears Getting Help Technical Support Customer Service DellConnectOnline Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You CallDiagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELLFinding More Information and Resources If you need to SeeIf you need to Dell Support Center. To launch the DellBasic Specifications Computer ModelComputer Information MemoryConnectors CommunicationsCamera Battery DisplayAC Adapter PhysicalComputer Environment Appendix Macrovision Product NoticeImporter Index Index Index Index Page 0YXKVHA00

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