程序停止响应或反复崩溃

注 : 软件通常会在其说明文件或者在软盘或 CD 中包括安装说明。

结束该程序 —

1同时按 <Ctrl><Shift><Esc> 组合键。

2单击 Task Manager （任务管理器）。

3单击不再响应的程序。

4单击 End Task （结束任务）。

检查软件说明文件 — 如果有必要，请卸载该程序，然后再重新安装该程序。

程序设计用于较早的 Microsoft® Windows® 操作系统

运行程序兼容性向导 — “程序兼容性向导”将配置一个程序，使其在类似于非 WindowsXP 操作系统环境中运行。

1单击 Start （开始）→ All Programs （所有程序）→ Accessories （附件）→ Program Compatibility Wizard （程序兼容性向导）→ Next （下一步）。

2遵循屏幕上的说明操作。

出现蓝屏

关闭计算机 — 如果您在按键盘上的键或移动鼠标时无法获得响应，请按住电源按钮至少 8 至 10 秒钟直到计算机关闭。然后重新启动计算机。

其它软件问题

检查软件说明文件或联系软件制造商以获取故障排除信息 —

•确保程序与您计算机上所安装的操作系统兼容。

•确保您的计算机满足运行该软件所需的最低硬件要求。有关信息，请参阅软件说明文件。

•确保程序安装和配置正确。

•确认设备驱动程序与程序不冲突。

•如有必要，请卸载该程序，然后重新安装该程序。

立即备份文件。

使用病毒扫描程序来检查硬盘驱动器、软盘或 CD 。

保存并关闭任何打开的文件或程序，然后通过 Start （开始）菜单关闭计算机。

在计算机中扫描间谍软件 — 如果您的计算机性能缓慢、频繁地接收弹出式广告或者在与 Internet 连接时出现问题，则表明您的计算机可能受到间谍软件的干扰。请使用包含反间谍软件保护的抗病毒程序（您的程序可能需要升级）来扫描计算机并移除间谍软件。有关详细信息，请转至 support.dell.com 并搜索关键字 spyware （间谍软件）。

运行 D E L L 诊断程序 — 请参阅 “Dell 诊断程序”，在第 39。如果所有测试成功运行，则错误状态与软件问题有关。

快速参考指南

D631, XP140 specifications

The Dell XP140 and D631 are notable components in Dell's lineup of digital solutions, each renowned for their unique features and robust performance tailored to meet various user needs. The XP140 is primarily recognized for its seamless integration of powerful processing capabilities and user-friendly design. This device is equipped with an advanced chipset that enhances computing performance, making it ideal for multitasking and resource-intensive applications.

One of the standout features of the XP140 is its high-resolution display, which offers vibrant colors and sharp images, catering to both professional and recreational users. The incorporation of Wide Color Gamut technology boosts color accuracy, making it a highly sought-after choice for graphic designers, photographers, and videographers. Moreover, this laptop supports enhanced connectivity options, including USB-C, HDMI, and Thunderbolt ports, allowing users to connect multiple devices and peripherals effortlessly.

In terms of security, the XP140 offers advanced biometric authentication features, including fingerprint recognition and facial recognition technology, ensuring that user data remains secure. Its robust design also includes a spill-resistant keyboard, making it a reliable option for those who often work in dynamic environments.

Transitioning to the D631, this device is engineered with a focus on versatility and efficiency. The D631's strong build quality is complemented by an ergonomic design that enhances user comfort during extended usage periods. Its Intel processors provide efficient performance, allowing users to run demanding applications without encountering lag.

The D631 also features a long-lasting battery life, designed to support users throughout a full workday without the need for constant recharging. This is particularly useful for professionals who are frequently on the move and require a reliable device for presentations or critical tasks while traveling.

Connectivity on the D631 is diverse, supporting Wi-Fi 6 technology that enhances internet speed and reliability, as well as Bluetooth capabilities for seamless pairing with various devices. Additionally, the device includes extensive port options to facilitate easy connections to external monitors and storage devices.

In summary, the Dell XP140 and D631 are tailored for users who demand performance, security, and convenience in their computing devices. With advanced technologies and features designed to enhance productivity, both models stand out in the competitive landscape of laptops and portable computers, catering to the needs of professionals and casual users alike.