Dell P03T setup guide Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

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Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 61).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This will invoke the Pre-Boot System Assessment (PSA) in some computers.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA will start running the tests.

b.If the PSA completes successfully, the following message is displayed: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Contents Inspiron Page SETUP GUIDE August 2009 P/N V0K33 Rev. A00 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your ComputerConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Install the SIM Optional Battery baySetting Up Your Inspiron Laptop Enable or Disable Wireless Optional To enable wireless Ensure that your computer is turned on Setting Up a Wired Connection Connect to the Internet OptionalSetting Up a Wireless Connection Click Start → Connect ToSetting Up Your Internet Connection Click Start → Control PanelConnect to the Internet window appears Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right Side FeaturesUsing Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base Features Indicator light status Battery charge levelBattery AC AdapterTouch Pad Gestures ScrollCustomizing the Touch Pad Settings Setting the Touch Pad SensitivityClick Start → Control Panel→ Multi-finger System Setup Bios Utility Media ControlsFunction Key Behavior, select Multimedia or Function Using Your Inspiron Laptop Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery release latches Software Features Productivity and CommunicationEntertainment and Multimedia Customizing Your Energy Settings Customizing the DesktopClick Set up backup Transferring Information to a New ComputerBacking Up Your Data If the User Account Control window appears, click ContinueDell Dock Add a CategoryAdd an Icon Remove a Category or IconSolving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections If the wireless network connection is lostPower Problems Solving Problems Memory Problems If you receive an insufficient memory messageIf a program stops responding Click ApplicationsWindows Vista If you have other software problems Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemSystem Messages Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive If PSA is invokedInsert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System RestoreDell Factory Image Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Restoring Your Operating System Operating System Reinstallation Before You BeginClick Next. The Confirm Data Deletion screen appears Reinstalling Microsoft Windows Click Exit if the Install Windows message appearsGetting Help Technical Support and Customer Service DellConnectOnline Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product InformationReturning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comFinding More Information and Resources If you need to SeeIf you need to SeeBasic Specifications System ModelProcessor Computer InformationConnectors CommunicationsCamera Battery DisplayAC Adapter PhysicalComputer Environment Relative humidity maximumBasic Specifications Appendix Macrovision Product NoticeImporter Index Index Wired network connection 7 wireless network connection Page 0V0K33A00

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