Dell Dimension 4300 Solving Problems, Accessing Help Files, Power Problems

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Solving Problems

Dell™ Dimension™ 4300

Accessing Help Files

Microsoft® Windows® Error Messages

Power Problems

General Program Problems

Start-Up Error Messages

Internet Connection Problems

Video and Monitor Problems

E-Mail Problems

Sound and Speaker Problems

Resolving Other Technical Problems

Printer Problems

Reinstalling Drivers

Scanner Problems

Resolving Software and Hardware Incompatibilities

Modem Problems

Using System Restore

Mouse Problems

Reinstalling Windows XP

Keyboard Problems

Reinstalling Windows Me

Drive Problems

Reinstalling Windows 2000

Network Problems

 

 

 

Accessing Help Files

To access the Tell Me How help file

Microsoft® Windows® XP

1.Click the Start button, and then click Help and Support.

2.Click User and system guides, and then click User's guides.

3.Click Tell Me How.

Windows Millennium Edition (Me) and Windows 2000

1.Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.

To access help in Windows XP

1.Click the Start button, and then click Help and Support.

2.Type a word or phrase that describes your problem, and then click the arrow icon.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows Me

1.Click the Start button, and then click Help.

2.Type a word or phrase that describes your problem in the Search box, and then click Go.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows 2000

1.Click the Start button, and then click Help.

2.Click the Search tab.

3.Type a word or phrase that describes your problem, and then click List Topics.

4.Click the topic that describes your problem, and then click Display.

5.Follow the instructions shown on the screen.

Power Problems

HINT: See the Tell Me How help file for information on the standby mode.

Check the power light— When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power.

Test the electrical outlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Check the power cable connection— Be sure that the power cable is firmly inserted into the electrical outlet and the computer power connector.

Connect the computer directly to an electrical outlet— Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

Swap the computer and monitor power cables— Swap the computer and monitor power cables to determine if the power cable is defective.

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Contents Hints, Notices, and Cautions Dell DimensionAbbreviations and Acronyms Diagnostic Code Definition Corrective Action Diagnostic CodesSystem Codes and Messages System Messages Post Beep CodesBeep Codes Possible Cause Corrective Action Message Possible Cause Corrective ActionPost Printed Documentation DocumentationOnline Documentation Downloading the Tell Me How Help File and Associated FilesWhen Using Your Computer Safety InstructionsWhen Working Inside Your Computer Adding PartsReattaching the Front Door and Hinge Arms Shutting Down the ComputerReattaching the Hinge Arms Opening the Computer Cover Open the computer cover Adding CardsClose the computer cover Removing CardsAdding Memory Replacing an AGP Card Adding a Second Hard Drive Inch Devices Adding Other DrivesShut down the computer Inch Devices Replacing the Microprocessor Page Installing the Microprocessor Removing the Power Supply Replacing the Power SupplyRemoving the Front I/O Panel Replacing the System Board Replacing the Power Supply Removing the System Board Replacing the System Board Closing the Computer CoverPage Accessing Help Files Solving ProblemsPower Problems Video and Monitor Problems Start-Up Error MessagesAdjust the Windows display settings If the screen is blankPrinter Problems Sound and Speaker ProblemsIf you cannot print to a parallel port printer If you cannot print to a USB printerModem Problems Scanner ProblemsVerify that the modem is communicating with Windows Control Panel, double-clickPhone and Modem OptionsKeyboard Problems Mouse ProblemsDrive Problems Check the mouse settingsUnder Error-checking, click Check Now If you have a hard drive problemIf you cannot play a DVD movie If the CD-RW drive stops writingMicrosoft Windows Error Messages Network ProblemsGeneral Program Problems Mail Problems Internet Connection ProblemsResolving Other Technical Problems Using the Windows XP Device Driver Rollback Reinstalling DriversAt the Welcome Dell System Owner screen, click Next Click PropertiesResolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemWindows Me WindowsCreating a Restore Point Using System RestoreClick Performance and Maintenance Click the System Restore tabUndoing the Last System Restore Reinstalling Windows XPClick Create a restore point Restoring the Computer to an Earlier Operating StateClick Next in the Welcome to Windows Me window Reinstalling Windows MeClick I accept the Agreement, and then click Next Reinstalling WindowsBack to Contents Specifications Technical SpecificationsAudio3 PowerVideo Controls and LightsPage Viewing Settings System Setup ProgramSystem Setup Program Screens OverviewOption Function PXE BIS Clearing Forgotten PasswordsTechnical Overview Internal View System Board Connectors and SocketsSocketed Microprocessor Power SupplyPin Number Signal name 18-AWG Wire DC Power ConnectorsDC Power Connectors P3, P5, P6, P8, and P9 DC Power Connector P2DC Power Connector P7 Placement of Dell-Installed Cards IDE Interface Cable Connections for Dell-Installed DrivesPin Number Signal Name 22-AWG Wire IDE Channel IDE Connector Location Dell Installed DriveFront View Controls and LightsWindows Label Back ViewSerial Connector Hints, Notices, and Cautions Abbreviations and Acronyms
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