Getting Help
If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:
NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.
NOTE: Dell’s Express Service Code system may not be available in all countries.
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder,
NOTE: Some of the services mentioned below are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
Technical Support and Customer Service
Dell’s support service is available to answer your questions about Dell hardware. Our support staff use
Online Services
You can learn about Dell products and services on the following websites:
•www.dell.com
•www.dell.com/ap (Asian/Pacific countries only)
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