Dell N073F, PP25L setup guide Starting Dell Diagnostics From Your Hard Drive

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Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 28 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

See the System Setup section in the Service Manual to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

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Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 46.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELLlogo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

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Contents Inspiron Page SETUP GUIDE Model PP25L July N073F Contents Getting Help Restoring Your Operating SystemSetting Up Your Inspiron Laptop InspironCheck the Wireless Switch Using The Wireless SwitchConnect the AC Adapter Connect the Network Cable Press the Power Button Optional Windows Vista Setup Connect to the Internet OptionalSetting Up a Wired Internet Connection Setting Up a Wireless ConnectionClick Start → Connect To Setting Up Your Internet Connection Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Device Status LightsWiFi status light Turns on when Bluetooth status light Right Side Features Security cable slot Used to attach Left Side Features Front Side Features Computer Base and Keyboard Features Media Controls Display Features 3 4Removing and Replacing Battery Using the Optical Disc Drive Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the DesktopCustomizing Your Energy Settings Backing Up Your DataSolving Problems Network ProblemsWireless Connections If the network connection is lost Power Problems Wired ConnectionsMemory Problems If you receive an insufficient memory messageLockups and Software Problems If a program stops responding End the programClick Applications Solving Problems Solving Problems Using Support Tools Dell Support CenterSystem Messages Keyboard failure Keyboard failure or loose cableHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media System Restore Restoring Your Operating SystemStarting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Dell Factory Image Restore Dell Factory Image RestoreOperating System Reinstallation Before you BeginReinstalling Windows Vista Click Exit if the Install Windows message appearsGetting Help Service DellConnect Online ServicesSupport.dell.com AutoTech Service Automated Order-Status ServiceMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comGetting Help Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comGetting Help Finding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources Basic Specifications System ModelProcessor Express Card MemoryCommunications VideoAudio IDT STAC9228Display KeyboardBattery TouchpadAC Adapter Physical Computer EnvironmentRelative humidity maximum Index Index Network connection fixing Index Page Page Page Printed on recycled paper Page Page Page Page
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