Dell P41G002 owner manual Troubleshooting, Enhanced Pre-Boot System Assessment ePSA Diagnostics

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Troubleshooting

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:

Run tests automatically or in an interactive mode

Repeat tests

Display or save test results

Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

View status messages that inform you if tests are completed successfully

View error messages that inform you of problems encountered during testing

CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid results or error messages.

NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal when the diagnostic tests are performed.

1.Power-on the computer.

2.As the computer boots, press the <F12> key as the Dell logo appears.

3.On the boot menu screen, select the Diagnostics option.

The Enhanced Pre-boot System Assessment window is displayed, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.

4.If you wish to run a diagnostic test on a specific device, press <Esc> and click Yes to stop the diagnostic test.

5.Select the device from the left pane and click Run Tests.

6.If there are any issues, error codes are displayed. Note the error code and contact Dell.

Battery Status Lights

Table 6. Battery LED Behavior

Battery Charge LED

Off/Hibernate

Standby

 

 

 

 

AC mode

Full charge

Off

Off

 

Charging

Solid White

Solid White

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Contents Dell Vostro Page Contents Specifications Before Working Inside Your Computer Working on Your ComputerTurning Off Your Computer After Working Inside Your Computer Recommended Tools Removing and Installing ComponentsSystem Overview Removing the Base Cover Pry the base cover along the edges to loosen it Lift and remove the base cover from the computer Removing the Battery Installing the Base CoverPage Base cover Battery Installing the BatteryRemoving the Hard Disk Drive Removing the Coin-Cell Battery Installing the Hard DriveBattery Base cover Installing the Wlan Card Installing the Coin-Cell BatteryRemoving the Wlan Card Removing the System Fan Page Lift and remove the right system fan from the computer Base cover Battery System fan Installing the System FanRemoving the Heatsink System fan Battery Base cover Installing the HeatsinkBase cover Battery System fan Heatsink Removing the Memory ModuleHeatsink System fan Battery Base cover Installing the MemoryBase cover Battery System fan Heatsink Memory Removing the System BoardPage Removing the Display Assembly Installing the System BoardPage Detach the base panel from the display assembly Base cover Battery Display assembly Installing the Display AssemblyRemoving the Display Bezel Page Pry along the inner edges of the display bezel and remove it Battery Base cover Display assembly Installing the Display BezelBase cover Battery Display assembly Display bezel Removing the Display PanelBattery Base cover Display assembly Display bezel Installing the Display PanelRemoving the Camera Installing the Camera System Setup Overview System SetupBoot Sequence Navigation KeysUpdating the Bios CPU ID System Setup OptionsSet Asset Tag This field displays your systems asset tag. If Enhanced Pre-Boot System Assessment ePSA Diagnostics TroubleshootingBattery Status Lights Device Status Lights LED Error CodesCode Technical Specification SpecificationsUMA/DIS Feature Description Number of keys AC Adapter Page Contacting Dell Contacting Dell