Dell M1530 owner manual Keyboard Problems, External Keyboard problems

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C H E C K T H E K E Y B O A R D C A B L E

I F Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y D E L L

Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 160).

Ensure that the IEEE 1394 device is properly inserted into the connector.

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Fill out the "Diagnostics Checklist" on page 159 as you perform the various checks.

NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

External Keyboard problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

Shut down the computer, disconnect the

keyboard cable and check it for damage, and then firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

C H E C K T H E E X T E R N A L K E Y B O A R D

1Shut down the computer, wait 1 minute, and then turn it on again.

2Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

3From the Windows desktop, click Start All ProgramsAccessoriesNotepad.

4Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D

1Shut down the computer.

2Disconnect the external keyboard.

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Troubleshooting

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m November RU335 Contents Using the Keyboard and Touchpad Customizing the Touch PadConnecting Your Computer to a TV or Copying CD, DVD,Connecting a Network or Setting Up a NetworkChecking Your Wireless Network Card Contents Removing an ExpressCard or BlankSetting Up a New Wlan Using a Dell Technical Update ServiceMail, Modem, and Internet Problems External Keyboard problemsLockups and Software Problems Dell MediaDirect problemsReinstalling Drivers and Utilities 121 114115 123131 153 Using the System Setup Program Viewing the System Setup ScreenDefinition of Dell-Installed Software Computer, Keyboard, and DisplayFinding Information What Are You Looking For? Find It HereDrivers for my computer Device documentationWhat Are You Looking For? Find It Here Warranty information Diagram may varyMicrosoft Windows Product Key Updates appropriate for your Configuration SiteOther Dell customers Drivers & DownloadsHow to work with programs and files Click Start How to personalize my desktopGlass Click the topic that describes your Problem Computing environmentOperating System Media Finding Information Setting Up Your Computer Connecting to the InternetSetting Up Your Computer Setting Up Your Internet Connection Setting Up a Printer Transferring Information to a New ComputerPrinter Cable Connecting a USB Printer Power Protection Devices Surge ProtectorsLine Conditioners Uninterruptible Power Supplies About Your Computer Front ViewAbout Your Computer Dual digital microphones About Your Computer Device Status Lights Page About Your Computer AC adapter connector USB connector VGA connector Hdmi connector Ieee 1394a connectorLeft Side View Right Side View ExpressCard slotSecurity cable slot About Your Computer USB Connector Off No signal found Battery Air ventBack View About Your Computer Battery Battery release latch Battery charge/health gauge Bottom ViewAbout Your Computer About Your Computer Using the Keyboard and Touchpad Numeric KeypadKey Combinations Power Management Adjusting Keyboard SettingsAdvanced tab in the Power Options Microsoft Windows Logo Key FunctionsTouch Pad Touch padCustomizing the Touch Pad Using the Display Adjusting BrightnessSetting Display Resolution and Refresh Rate Using a Battery Battery PerformanceUsing a Battery Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Battery Meter Charge GaugeConserving Battery Power Low-Battery WarningConfiguring Power Management Settings Charging the Battery Using the Sleep Power StateReplacing the Battery BatteryStoring a Battery Using a Battery Using Multimedia Using MultimediaPlaying Media Drive openingPlaying Media Using Dell Travel Remote DVD player includes the following basic buttonsSkip Forward How to Copy a CD, DVD or BD Copying CD, DVD, and Blu-ray Disc BD MediaUsing Blank CD, DVD, and BD Media Media Type Read Write RewritableHelpful Tips Blu-ray DrivesAdjusting the Volume Volume iconMute icon Using Multimedia Adjusting the Picture Using Dell MediaDirectConnecting Your Computer to a TV or Audio Device Video TV-out connector Component video adapter ConnectorGreen component video-output Hdmi connector Using Multimedia HdmiAudio connector Video and Standard AudioAudio input connector Component Video and Standard AudioStandard audio cable Composite Video and Standard Audio Composite video cable Enabling the Display Settings for a TV Using Multimedia Using the Camera Accessing the Camera’s Help FileCamera indicator Using the CameraManually Adjusting the Camera Settings Creating a Picture or a VideoUsing ExpressCards Using ExpressCardsExpressCard Blanks ExpressCard/34Installing an ExpressCard Removing an ExpressCard or BlankUsing the Memory Card Reader Installing a Memory CardUsing the Memory Card Reader Memory Card BlanksRemoving a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem CableSetting Up and Using Networks Wireless Local Area Network Wlan Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Setting Up and Using Networks Setting Up and Using Networks Connecting to a Wlan Completing the Connection to the WlanMobile Broadband/Wireless Wide Area Network Wwan Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Dell Wi-Fi Catcher Network Locator Enabling/Disabling the Dell Mobile Broadband CardSetting Up and Using Networks Securing Your Computer Security Cable LockSecuring Your Computer Passwords Fingerprint ReaderComputer Tracking Software If Your Computer Is Lost or StolenSecuring Your Computer Troubleshooting Dell Technical Update ServiceDell Diagnostics TroubleshootingPress and hold the Fn key while powering the computer on During the assessment, answer any questions that appearInsert your Drivers and Utilities media Option Function Dell Support Center Tab FunctionDell Support Dell PC Tune-Up Dell PC CheckUpClick, or right-click the icon Dell Network Assistant DellConnectDrive Problems Optical drive problemsProblems writing to an optical drive Mail, Modem, and Internet Problems Hard drive problems100 101 Error Messages Do not use these characters in filenames 103104 105 Drive and try again ExpressCard Problems Ieee 1394 Device ProblemsContact the ExpressCard manufacturer 107Keyboard Problems External Keyboard problemsShut down the computer Disconnect the external keyboard 108 Lockups and Software Problems Unexpected charactersComputer does not start Computer stops respondingDell MediaDirect problems Menu to access Dell MediaDirect HelpProgram stops responding or crashes repeatedly Solid blue screen appearsOther software problems 111Memory Problems Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on 112Power Problems Mobile Broadband Wireless Wide Area Network Wwan113 114 Printer Problems Scanner Problems115 Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers Remote Control Problems No sound from headphones117 Touch Pad or Mouse Problems Video and Display ProblemsIf the display is blank If the display is difficult to readGlare, which can cause poor picture quality 119What Is a Driver? DriversIf only part of the display is readable Reinstalling Drivers and Utilities Identifying Drivers121 Using the Drivers and Utilities Media Manually Reinstalling Drivers 123Restoring Your Microsoft Windows Vista Operating System 124Using Windows Vista System Restore 125Troubleshooting Restoring the Computer to the Default Factory Configuration 127Using the Operating System Media Before You Begin129 130 Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Hard Drive 133Removing the Hard Drive Replacing the Hard Drive Returning a Hard Drive to Dell135 Center Control Cover and Hinge Covers Removing the Center Control Cover and Hinge Covers136 137 Keyboard Replacing the Center Control Cover and Hinge CoversCenter control cover Follow the procedures in Before You Begin on Removing the Keyboard139 Keyboard tabsMemory Replacing the KeyboardRemoving the Memory Module 140141 M2.5 x 5-mm screwReplacing the Memory Module Securing clips Memory module143 TabWireless Mini Cards Battery baySubscriber Identity Module Removing a Wlan Card 145Replacing a Wlan Card Removing a Mobile Broadband or Wwan Card 147Disconnect the two antenna cables from the Wwan card Flash Cache Module Replacing a Wwan CardRemoving the FCM 149Replacing the FCM Remove the M2 x 3-mm securing screw Remove the FCMFCM Card Internal Card With Bluetooth Wireless Technology Removing the Card151 Box CardReplacing the Card Traveling With Your Computer Identifying Your ComputerPacking the Computer Traveling With Your ComputerTravel Tips Traveling by Air154 Getting Help Obtaining Assistance155 Getting HelpTechnical Support and Customer Service DellConnect Online ServicesProblems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationReturning Items for Warranty Repair or Credit Before You Call158 Diagnostics Checklist 159Contacting Dell Specifications Specifications161 Processor162 163 164 165 HeightWidth DiagonalWeight 166Camera Depth167 Computer offOperating Storage168 Length65W 90W169 Environmental170 Using the System Setup Program Appendix171 AppendixViewing the System Setup Screen System Setup ScreenCommonly Used Options Performing a One-Time Boot 173Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad MouseMedia 175Dell Technical Support Policy U.S. Only 176Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BMacrovision Product Notice 178Affairs Glossary 179Glossary 180 181 182 Device driver See driverDocking device See APR 183 184 185 186 187 188 Module bay See media bayNIC See network adapter 189 190 191 192 193 Video resolution See resolution 194195 196 Index 197Index Index 199 Index 201 Index 203 204
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