Dell SC1435 owner manual Troubleshooting System Memory

Page 76

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

1Run the appropriate diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 85.

2Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3Open the system. See "Opening and Closing the System" on page 38.

4Locate the faulty fan module indicated by the diagnostic software. For the identification number of each fan, see "Removing and Installing a Cooling Fan Module" on page 41.

5Ensure that the faulty fan module’s power cable is firmly attached to the fan power connector on the system board. See "Cooling Fan Modules" on page 40.

6If the problem is not resolved, install a new fan module. See "Cooling Fan Modules" on page 40.

7Close the system. See "Opening and Closing the System" on page 38.

8Run the appropriate diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 85. If the replacement fan module does not operate, see "Getting Help" on page 95.

Troubleshooting System Memory

Problem

Faulty memory module.

Faulty system board.

Diagnostic indicator code indicates a problem with system memory.

Action

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

1If the system is operational, run the appropriate online diagnostic test. See "Using Dell PowerEdge Diagnostics" on page 85.

If diagnostics indicates a fault, follow the corrective action(s) provided by the diagnostic program. If the problem is not resolved or if the system is not operational, proceed to step 2.

2Turn off the system and attached peripherals, unplug the system from the power source and press the power button, and reconnect the system to power.

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Troubleshooting Your System

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Contents Dell PowerEdge SC1435 Systems W . d e l l . c o m s u p p o r t . d e l l . c o mAugust HJ362 Contents Memory Module Installation Guidelines Baseboard Management Controller ConfigurationRemoving and Replacing the Front Bezel Control Panel Assembly Service-Only Procedure Troubleshooting System Cooling Problems Troubleshooting a SAS RAID Controller CardReturning Items for Warranty Repair or Credit 121129 Dell Enterprise Training and CertificationContents Other Information You May Need About Your SystemAccessing System Features During Startup Front-Panel Features and Indicators Panel display error codes during system startup System can cause the indicator to flash blue toProblem USB connectorsPower Indicator Codes Back-Panel Features and IndicatorsConnecting External Devices NIC Indicator Codes Diagnostics Indicator CodesPower Button Indicators Indicator FunctionTroubleshooting a Hard Drive on Other failureSystem Messages System Setup program Correct the settings. See Using Cable. See Troubleshooting a USBInvalid memory configuration Retry Remote ConfigurationCarry out the command Specific information. Note Action to resolve the problemFaulty keyboard controller faulty See Getting Help on Manufacturing modeSystem Setup program, or no On page 23. If necessary, installFaulty system board See Getting Help on No operating system on diskette Use a bootable disketteAppropriate drives installed in your Or faultyFaulty diskette or hard drive Operating system cannot readIncorrect Time or Date settings Faulty system battery23. If the problem persists On the boot hard driveDiagnostics Messages Alert MessagesResponding to Error Messages Entering the System Setup ProgramUsing the System Setup Program Using the System Setup Program System Setup OptionsMain Screen CPU Information Screen on System Setup Program Options Description Boot Sequence Boot Sequence RetryTo boot after 30 seconds Using the Setup Password on page 32 for more informationMemory Information Screen CPU Information ScreenIntegrated Devices Screen System Security Screen System and Setup Password Features Using the System PasswordLast default RestoredUsing the System Setup Program Using the Setup Password Baseboard Management Controller Configuration Disabling a Forgotten PasswordSee Disabling a Forgotten Password on Entering the BMC Setup Module BMC Setup Module OptionsInstalling System Components Recommended ToolsInside the System Removing and Replacing the Front Bezel Removing the Bezel Key lockOpening and Closing the System Opening the SystemClosing the System Cooling ShroudRemoving the Cooling Shroud Replacing the Cooling Shroud Cooling Fan ModulesRemoving a Cooling Fan Module Replacing a Cooling Fan Module Cooling fan modulesPower Supply Removing the Power SupplyInstalling the Power Supply Removing and Installing a Power SupplyInstalling an Expansion Card Expansion CardsRemoving an Expansion Card Expansion card Expansion-card latchSample Memory Configurations Memory Module Installation GuidelinesSystem Memory Dual-Processor Memory Configurations Total Single-Processor Memory Configurations Total512 MB 12 GB 16 GB Installing System Components MemoryInstalling Memory Modules Non-Optimal Memory ConfigurationsEjectors Installing System Components Removing Memory Modules Processors Removing a ProcessorInstalling and Removing the Heat Sink Heat sink CoverInstalling a Processor Adding second processor Processor ZIF socket Socket keyInstalling System Components Optical Drive Installing the Optical Drive in the SystemRemoving the Optical Drive from the System Hard Drives Removing the Optical Drive from the Drive TrayInterposer board TabsOptional SAS RAID Controller Installing a Hard DriveBefore You Begin Configuring the Boot Device Hard drive bayExpansion-Card Riser Riser board alignment pins Installing System ComponentsRemoving an Expansion-Card Riser System Battery Installing an Expansion-CardRiserReplacing the System Battery System battery is a 3.0-volt V, coin-cell batteryConnector Control Panel Assembly Service-Only Procedure Removing the Control PanelInstalling the Control Panel System Board Service-Only Procedure Removing the System BoardInstalling a System Board System-board trayInstalling System Components Installing System Components Safety First-For You and Your System CD drive activity indicatorStart-Up Routine Lights on the system front panelTroubleshooting IRQ Assignment Conflicts Checking Basic Power ProblemsChecking the Equipment Troubleshooting External Connections Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Math coprocessorTroubleshooting the Keyboard Troubleshooting Basic I/O FunctionsTroubleshooting the Mouse Troubleshooting a Serial I/O Device Troubleshooting a USB DeviceTroubleshooting a NIC Troubleshooting a Wet SystemNIC cannot communicate with network Liquid spilled on the system Excessive humidityTroubleshooting a Damaged System System was dropped or damagedTroubleshooting the Power Supply Troubleshooting the System BatteryPower button indicator is off Troubleshooting System Cooling Problems Troubleshooting a FanTroubleshooting System Memory Troubleshooting Your System Troubleshooting a Hard Drive Troubleshooting an Optical DriveAction Troubleshooting Your System Troubleshooting a SAS RAID Controller Card Troubleshooting an Expansion Card Action Troubleshooting the Microprocessors Troubleshooting Your System Troubleshooting Your System System Diagnostics Features Using Dell PowerEdge DiagnosticsRunning the System Diagnostics Running the System Diagnostics When to Use the System DiagnosticsSystem Diagnostics Testing Options Using the Custom Test Options Selecting Devices for TestingSelecting Diagnostics Options Viewing Information and ResultsRunning the System Diagnostics System Board Jumpers Jumpers and Connectors System Board JumpersSystem Board Jumper Settings Jumper SettingDescription NvrmclrJumpers and Connectors System Board Connectors System Board Connectors Jumpers and ConnectorsSystem Board Connectors Description Riser board connectorMemory module connector, slot Microprocessor 2 connectorRiser Boards PCIe Riser BoardTechnical Assistance Online ServicesGetting Help AutoTech Service Automated Order-Status ServiceTechnical Support Service Electronic Quote ServiceGetting Help Before You Call Page Contacting Dell 100Mail la-techsupport@dell.com General Support Toll-free Mail la-techsupport@dell.com General SupportTechnical Support Services 101Technical Support Sales102 General Support Toll-free103 104 Mail la-techsupport@dell.com General Support 01-800-915-4755General Support calling from Guayaquil 1053355 106 Mail la-techsupport@dell.com General Support 800-6132107 108 109 110 111 Mail krsupport@dell.com112 113 114 Fax 21 424 01115 116 117 Technical Support OptiPlex, Latitude, InspironInternational Access Code Country Code City Code 118Mail delldirectsupport@dell.com Customer Care website Home and Small Business Fax 0870 907119 120 Amperes AC Alternating current BTU British thermal unitCelsius Glossary122 CPU Central processing unit. See processor DC Direct current123 FahrenheitFBD Fully buffered Dimm Kilo Kb Kilobits 1024 bits Glossary124 LVD Low voltage differential Meters MA Milliamperes125 126 TCP/IP Transmission Control Protocol/Internet Protocol127 Volts VAC Volts alternating current VDC Volts direct current128 Index IndexPower supply, 42 system battery, 59 system board 130131 132
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SC1435 specifications

The Dell SC1435 is a versatile and reliable 1U rack server designed specifically for enterprise applications, virtualization, and cloud computing environments. Targeted towards businesses that require high performance and scalability, the SC1435 is an ideal choice for organizations looking to maximize their data center efficiency while minimizing their physical footprint.

One of the main features of the Dell SC1435 is its powerful processing capabilities. It supports up to two AMD Opteron processors, which can provide up to 12 cores per CPU, enabling robust multi-threaded performance. This allows businesses to run multiple applications simultaneously without compromising on speed or efficiency. The server also supports a range of AMD processors, offering flexibility to meet various workload requirements.

The SC1435 is equipped with significant memory capacity, supporting up to 128GB of DDR2 RAM. This high memory capacity allows for improved data management and processing, making it suitable for memory-intensive applications such as database management and virtualization. The server features eight DIMM slots, providing businesses the ability to scale memory as their workloads grow.

Storage is another critical aspect of the Dell SC1435, offering a range of options that cater to different needs. The server can be equipped with up to four hot-swappable 3.5-inch SATA or SAS drives, providing enterprises with the flexibility to balance performance needs and cost-efficiency. Additionally, it features support for RAID configurations, which enhances data protection and availability.

The SC1435 also integrates advanced management technologies, including Dell's OpenManage, which simplifies server management and allows for remote monitoring. This toolset provides administrators with the ability to easily configure, update, and monitor the server's health and performance metrics.

One of the standout characteristics of the SC1435 is its energy-efficient design. It incorporates power management features that help lower overall energy consumption, contributing to reduced operating costs and a smaller carbon footprint. The server’s compact size allows it to fit into standard 19-inch racks, making it an excellent option for space-constrained environments.

In summary, the Dell SC1435 is a robust 1U rack server that combines powerful processing capabilities, extensive memory support, flexibility in storage options, and advanced management features. Its energy-efficient design further enhances its appeal in modern data centers, making it a smart choice for organizations seeking to optimize their IT infrastructure.