Dell PP41L If a program stops responding End the program, Click Applications, Click End Task

Page 35

Lockups and Software Problems

If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet.

If a program stops responding — End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click Applications.

3.Click the program that is no longer responding

4.Click End Task.

If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.

NOTE: Most software includesinstallation instructions in its documentation or on CD.

Solving Problems

If the computer stops responding or a solid blue screen appears —

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1.Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

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Contents Inspiron Page SETUP GUIDE January 2009 P/N F123H Rev. A01 Contents Contents Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Enable or Disable Wireless Connect to the Internet Optional Windows Vista SetupSetting Up a Wired Internet Connection Click Start → Connect To Setting Up a Wireless ConnectionSetting Up Your Internet Connection Setting Up Your Inspiron Laptop Setting Up Your Inspiron Laptop Right Side Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left Side Features Hard drive Stores software and data 234 Front Side FeaturesUsing Your Inspiron Laptop In-1 Media Card Reader Provides Using Your Inspiron Laptop Computer Base and Keyboard Features Using Your Inspiron Laptop Media Controls Display Features Removing and Replacing the Battery Solving ProblemsCustomizing the Desktop Software FeaturesProductivity and Communication Entertainment and MultimediaBacking Up Your Data Customizing Your Energy SettingsWireless Connections Network Problems Power Problems Solving Problems If you experience other memory problems Memory ProblemsClick End Task If a program stops responding End the programClick Applications Welcome screen, click Next Dell Support Center Using Support ToolsSystem Messages Same error. See Contacting Dell on page 53 for assistanceUsing Support Tools Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter Insert the Drivers and Utilities disc Type 1 to start the CD menu and press Enter to proceed Restoring Your Operating System Starting System Restore System RestoreClick Undo my last restoration and click Next Undoing the Last System RestoreDell Factory Image Restore Dell Factory Image RestoreBefore you Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help Support.dell.com ServiceDellConnect Online Services Ftp.dell.com Automated Order-Status ServiceMobilesupport@us.dell.com Support@us.dell.com Getting Help Getting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellAt support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Processor SpecificationsSystem model Memory ExpressCardVideo Computer informationCommunications Audio ConnectorsCamera optional Display DimensionsTouch pad KeyboardAC adapter BatteryOutput current Computer environment PhysicalIndex Index Index Network cable, connecting 7 wireless network connection Page 0F123HA01

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