Dell 2500 manual Troubleshooting a CD-ROM Drive, Troubleshooting an External Scsi Tape Drive

Page 45

1.Enter the system setup program, and verify that the system is configured correctly. See "Using the System Setup Program" in the User's Guide for instructions.

2.Run the diskette drive tests in the Dell Diagnostics to see whether the diskette drive now works correctly.

3.Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

4.Verify that the diskette/CD-ROM drive interface cable is securely connected between the interposer board on the diskette/CD-ROM drive assembly and the system board.

5.Connect the system to its electrical outlet and turn on the system, including any attached peripherals.

6.Run the diskette drive tests in the Dell Diagnostics to determine whether the diskette drive works correctly.

7.If the drive still does not work, remove all expansion cards.

8.Run the diskette drive tests in the Dell Diagnostics to determine whether the diskette drive now works correctly.

If the test ran successfully, an expansion card may be conflicting with the diskette drive logic, or you may have a faulty expansion card. Continue to step 9. If the test failed, see "Getting Help," for instructions on obtaining technical assistance.

9.Reinstall one of the expansion cards you removed in step 7.

10.Retest and run the diskette drives test in the Dell Diagnostics to determine whether the diskette drive subsystem now works correctly.

11.Repeat steps 9 and 10 until all expansion cards have been reinstalled or until one of the expansion cards prevents the system from booting from the diagnostics diskette.

If the problem is not resolved, see "Getting Help," for instructions on obtaining technical assistance.

Troubleshooting a CD-ROM Drive

Problem

•System cannot read data from CD

•CD-ROM indicator fails to flash during boot

Action

1.Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.

2.Open the front bezel.

See "Removing the Front Bezel."

3.Remove the system cover.

4.Verify that the diskette/CD-ROM drive interface cable is securely connected between the interposer board on the diskette/CD-ROM drive assembly and the system board.

5.Connect the system to its electrical outlet and turn on the system, including any attached peripherals.

6.Run the IDE devices tests in the Dell Diagnostics to determine whether the CD-ROM drive now works correctly.

If the problem is not resolved, see "Getting Help," for instructions on obtaining technical assistance.

Troubleshooting an External SCSI Tape Drive

Problem

•Defective tape drive

•Defective tape cartridge

•Software or device driver

•Defective SCSI host adapter

Page 44 Page 46
Image 45
Page 44 Page 46
Contents Initial release January Jumpers-A General Explanation Jumpers and ConnectorsSystem Board Jumpers JumpersSystem Board Connectors Scsi Backplane Board ConnectorsJumper Setting Description Disabling a Forgotten Password Interposer Board ConnectorsBack to Contents Abbreviations and Acronyms Celsius Adjusted decibels Direct currentCold cathode fluorescent tube Compact disc Compact disc read-only memoryDynamic random-access memory Direct memory accessError checking and correction Expanded Memory SpecificationEnhanced small-device interface Electrostatic dischargeEmbedded server management Fahrenheit File allocation tableIntegrated drive electronics IdentificationInterrupt request Industry-Standard ArchitectureLow voltage differential Meters Milliamperes Master boot recordMilliampere-hours Megabytes Megabits Megabits per secondPower-on self-test Nonvolatile random-access memoryPower-supply distribution board Nickel-metal hydrideRandom-access memory digital-to-analog converter Random-access memoryResource Configuration Utility Synchronous dynamic random-access memorySystem setup utility Static random-access memoryUninterruptible power supply Universal Service Ordering Code VoltsWatt-hours EXtended Memory SpecificationExtended memory manager Zero insertion forceIntroduction Safety, Regulatory, and Warranty InformationOther Documents You May Need Getting HelpBack to Contents Indicators, Messages, and Codes Bezel IndicatorsFront-Panel Indicators and Features Scsi Hard-Disk Drive Indicator Codes Back-Panel FeaturesCondition Indicator Code Redundant Power Supply FeaturesAll three drive status indicators are off Drive failedIndicator Indicator Code System MessagesMessage Cause Corrective Action Diskette drive From a bootable diskette Nvramclr jumper is Nonbootable diskette is preventing the system from bootingInstalled Using the System Setup Program, in the Users Guide forKeyboard cable connector loose or FaultyFaulty application Restart the application Faulty diskette, diskette/CD-ROMTroubleshooting Your System Faulty diskette or hard-disk driveDefective battery or faulty chip Incorrect Time or Date settings orCode Cause Corrective Action System Beep CodesAlert Log Messages From the Dell OpenManage Server Agent Diagnostics MessagesPage Finding Software Solutions Installing and Configuring SoftwareUsing Software IRQ Line Used By/Available Avoiding Interrupt Assignment ConflictsFeatures of the Dell Diagnostics Running the Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell DiagnosticsHow to Use the Device Groups Menu How to Use the Dell DiagnosticsDevice Groups Menu Options Run TestsError Messages ConfigSelect Safety First-For You and Your System Troubleshooting Your SystemChecking Specific System Problems External ConnectionsSystem Orientation Start-Up RoutineRemoving and Replacing the Front Bezel Look/Listen for ActionRemoving the Front Bezel Removing and Replacing the System CoverReplacing the Front Bezel Removing the System CoverTroubleshooting the Keyboard Troubleshooting the Video SubsystemChecking the Equipment Replacing the System CoverTroubleshooting the Basic I/O Functions Troubleshooting a Serial I/O DeviceDevice connected to one of the serial ports is not working Troubleshooting a USB Device Troubleshooting a Parallel PrinterTroubleshooting the Integrated NIC Parallel printer is not workingNIC cannot communicate with net Inside the SystemTroubleshooting a Damaged System Troubleshooting a Wet SystemResponding to a Dell OpenManage Server Agent Alert Message Liquid spills Splashes Excessive humidityTroubleshooting the System Battery Troubleshooting Redundant Power SuppliesTroubleshooting a Cooling Fan Removing a Cooling Fan Troubleshooting Expansion CardsFaulty memory module Faulty system board Troubleshooting System MemoryTroubleshooting the System Board Troubleshooting the Video SubsystemTroubleshooting the Diskette Drive Error message indicating a system board problemTroubleshooting an External Scsi Tape Drive Troubleshooting a CD-ROM Drive¡ Hard drive failure indicator on the control panel lights Troubleshooting Hard-Disk DrivesTroubleshooting a RAID Controller Card Troubleshooting an Integrated RAID ControllerBack to Contents Connector or Socket Description Installing System Board OptionsRAID battery connector System battery connectorRemoving the Front Fan Assembly Replacing the Front Fan AssemblyRemoving and Replacing Fan Assemblies Removing the Back Fan Assembly Replacing the Back Fan AssemblyRemoving and Replacing Individual Fans Expansion Cards Installing an Expansion CardRemoving and Installing the Cooling Shroud Removing an Expansion CardRemoving the Cooling Shroud Installing the Cooling Shroud Removing and Installing a Power SupplyMemory Upgrade Kits Memory Module Installation GuidelinesAdding Memory Performing a Memory Upgrade Total Desired Memory128 MB 64 MB None 256 MB 512 MB Removing Memory Modules Installing Memory ModulesAdding or Replacing a Microprocessor Microprocessor UpgradesUnpack the new microprocessor Maintain proper thermal conditions14. Pin-1 Identification 17. Installing the VRM Activating the Integrated RAID Controller 18. Installing the RAID Controller Memory ModuleRemoving the RAID Battery Installing the RAID BatteryReplacing the System Battery 21. Installing the Battery Installing Drives Installing the Peripheral BayRemoving the Peripheral Bay Interface Cables Scsi Configuration InformationScsi ID Numbers Device TerminationInstalling a Tape Drive That Uses a Controller Card Installing Scsi Hard-Disk Drives Connecting an External Scsi Tape DriveInstalling the Tape Drive Before You BeginRemoving a Scsi Hard-Disk Drive Installing a Scsi Hard-Disk DriveInstalling a Scsi Backplane Daughter Card Installing a Dell Host Adapter CardInstalling a Scsi Backplane Board Daughter Card Configuring the Boot DeviceHelp Overview Getting HelpTechnical Assistance Help ToolsAutoTech Service Problems With Your OrderBefore You Call Dell Contact NumbersAustria Vienna Country Code City Code Australia SydneyWebsite http//support.euro.dell.com Belgium BrusselsChina Xiamen Chile SantiagoDenmark Horsholm 009Hong Kong Germany LangenIreland Cherrywood Italy Milan Home and Small BusinessLatin America Website http//support.jp.dell.com Korea SeoulLuxembourg MacauNorway Lysaker New ZealandPoland Warsaw PortugalSwitzerland Geneva Sweden Upplands VasbyTaiwan ThailandBack to Contents Back to Contents Figures Tables

2500 specifications

The Dell 2500 is a remarkable embodiment of innovation in the world of computing. Renowned for its robust performance and versatility, the Dell 2500 caters to a wide array of users, from businesses to educational institutions, and even casual home users. Equipped with cutting-edge features and technologies, it stands out in the competitive market of laptops and desktops.

At the core of the Dell 2500 is its powerful processor options. Users can choose from various Intel Core i5 and i7 configurations, ensuring that they have the computing power required for demanding applications, multitasking, and intensive workloads. The speed and reliability of these processors are complemented by ample RAM, which ranges between 8GB and 16GB, optimizing performance during intense usage scenarios such as gaming, video editing, or data analysis.

One of the key characteristics of the Dell 2500 is its stunning display. Featuring a Full HD (1920 x 1080) resolution, the laptop or desktop’s screen delivers vivid colors and sharp images. This visual clarity is further enhanced by LED backlighting, which not only brightens the display but also improves energy efficiency, making the device suitable for both work and entertainment.

Another noteworthy aspect of the Dell 2500 is its storage solutions. Equipped with high-speed SSDs, users enjoy quick boot times, faster data access, and improved overall system responsiveness. The Dell 2500 offers different storage capacities, allowing users to choose a configuration that meets their needs without sacrificing performance.

In terms of connectivity, the Dell 2500 features a wide array of ports, including USB Type-C, USB 3.0, HDMI, and Ethernet, ensuring that users can connect to versatile peripherals and networks seamlessly. Additionally, the laptop offers Wi-Fi 6 capabilities, providing lightning-fast wireless connectivity, which is crucial for users who rely on cloud-based applications and streaming services.

Security features on the Dell 2500 include biometric options such as a fingerprint reader, alongside traditional password protection to safeguard user data. With diverse customization options, users can tailor the device to their specific use cases, ensuring a personalized experience.

In summary, the Dell 2500 combines powerful performance, stunning visuals, ample storage, extensive connectivity options, and robust security measures to cater to a diverse range of users. Its thoughtful design and innovative technologies make it a top contender in today’s computing landscape, ensuring that it meets the demands of modern work and play.
Top Page Image Contents