Dell E1713S, E2313H, E2213H, E2013H manual Poor Focus

Page 44

Poor Focus

Picture is fuzzy, blurry, or

 

ghosting

Perform Auto Adjust via OSD.

Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables.

Reset the monitor to Factory Settings.

Change the video resolution to the correct aspect ratio (16:9).

Shaky/Jittery Video

Wavy picture or fine

Perform Auto Adjust via OSD.

 

movement

Adjust the Phase and Pixel Clock controls via OSD.

 

 

Reset the monitor to Factory Settings.

 

 

Check environmental factors.

 

 

Relocate the monitor and test in another room.

Missing Pixels

LCD screen has spots

Cycle power On-Off.

 

 

Pixel that is permanently Off is a natural defect that can occur in LCD technology.

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

www.dell.com/support/monitors.

Stuck-on Pixels

LCD screen has bright spots

Cycle power On-Off.

 

 

Pixel that is permanently Off is a natural defect that can occur in LCD technology.

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

www.dell.com/support/monitors.

Brightness Problems

Picture too dim or too bright

Reset the monitor to Factory Settings.

 

 

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

Geometric Distortion

Screen not centered correctly

Reset the monitor to Factory Settings.

 

 

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

 

 

NOTE: When using 'DVI-D', the positioning adjustments are not available.

Horizontal/Vertical Lines

Screen has one or more lines

Reset the monitor to Factory Settings.

 

 

Perform Auto Adjust via OSD.

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor self-test feature check and determine if these lines are also in self-test

 

 

mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.

Synchronization Problems

Screen is scrambled or

Reset the monitor to Factory Settings.

 

appears torn

Perform Auto Adjust via OSD.

 

 

Adjust Phase and Pixel Clock controls via OSD.

 

 

Perform monitor self-test feature check to determine if the scrambled screen appears in

 

 

self-test mode.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Restart the computer in the safe mode.

Safety-Related Issues

Visible signs of smoke or

Do not perform any troubleshooting steps.

 

sparks

Contact Dell immediately.

Intermittent Problems

Monitor malfunctions On &

Ensure that the video cable connecting the monitor to the computer is connected properly

 

Off

and is secure.

 

 

Reset the monitor to Factory Settings.

 

 

Perform monitor self-test feature check to determine if the intermittent problem occurs in

 

 

self-test mode.

Missing Color

Picture missing color

Perform monitor self-test feature check.

Image 44
Contents Dell E1713S/E2013H/E2213H/E2313H Monitor Dell E1713S/E2013H/E2213H/E2313H Monitor Users Guide About Your Monitor Product Features Front ViewBack View Side ViewPower Management Modes Bottom ViewPin Assignments E2313HDVI Connector Resolution Specifications Electrical SpecificationsPreset Display Modes Horizontal/VerticalPhysical Characteristics Environmental CharacteristicsLCD Monitor Quality & Pixel Policy Caring for Your MonitorSetting Up the Monitor Removing the Monitor Stand for Vesa Wall Mount Connecting Your Monitor Attaching Dell Soundbar AX510PA optional Back to Contents Operating the Monitor Preset modes Front panel button DescriptionBrightness / Contrast MenuDown BackMain Menu Page Contrast Auto AdjustBrightness Page Auto Select Color SettingsInput Source for Input Color Format Preset Modes Display Settings Aspect Ratio Phase Reset Display SettingsOther Settings Horizontal PositionLanguage Menu Transparency Menu Timer Menu Lock DDC/CIPersonalize Factory ResetLCD Conditioning Shortcut Key Shortcut Key Reset Personalize E1713S E2013H E2213H/E2313HPage Page Setting the Maximum Resolution Using the Dell Soundbar Back to Contents Troubleshooting Built-in Diagnostics Common Problems Poor Focus Product Specific Problems Distorted Sound Appendix Visit support.dell.com Setting Up Your Monitor Setting Up Your Monitor Dell E1713S/E2013H/E2213H/E2313H monitor
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