Dell U2412M, 860-10161 Common Problems, Common Symptoms What You Experience Possible Solutions

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To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds. A gray screen appears.

4.Carefully inspect the screen for abnormalities.

5.Press Button 4 on the front panel again. The color of the screen changes to red.

6.Inspect the display for any abnormalities.

7.Repeat steps 5 and 6 to inspect the display in green, blue, black and white screens.

The test is complete when the white screen appears. To exit, press Button 4 again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

Common Problems

The following table contains general information about common monitor problems you might encounter and the possible solutions:

Common Symptoms

What You Experience

 

Possible Solutions

No Video/Power LED off

No picture

Ensure that the video cable connecting the monitor and the computer is properly

 

 

 

connected and secure.

 

 

Verify that the power outlet is functioning properly using any other electrical equipment.

 

 

Ensure that the power button is depressed fully.

 

 

Ensure that the correct input source is selected via the Input Source Select button.

 

 

 

 

No Video/Power LED on

No picture or no brightness

Increase brightness & contrast controls via OSD.

 

 

Perform monitor self-test feature check.

 

 

Check for bent or broken pins in the video cable connector.

 

 

Run the built-in diagnostics.

 

 

Ensure that the correct input source is selected via the Input Source Select button.

 

 

 

 

Poor Focus

Picture is fuzzy, blurry, or

Perform Auto Adjust via OSD.

 

ghosting

Adjust the Phase and Pixel Clock controls via OSD.

 

 

Eliminate video extension cables.

 

 

Reset the monitor to Factory Settings.

 

 

Change the video resolution to the correct aspect ratio (16:10).

 

 

 

 

Shaky/Jittery Video

Wavy picture or fine movement

Perform Auto Adjust via OSD.

 

 

Adjust the Phase and Pixel Clock controls via OSD.

 

 

Reset the monitor to Factory Settings.

 

 

Check environmental factors.

 

 

Relocate the monitor and test in another room.

 

 

 

 

Missing Pixels

LCD screen has spots

Cycle power on-off.

 

 

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

 

support.dell.com.

 

 

 

 

Stuck-on Pixels

LCD screen has bright spots

Cycle power on-off.

 

 

Pixel that is permanently off is a natural defect that can occur in LCD technology.

 

 

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:

 

 

 

support.dell.com.

 

 

 

 

Brightness Problems

Picture too dim or too bright

Reset the monitor to Factory Settings.

 

 

Auto Adjust via OSD.

 

 

Adjust brightness & contrast controls via OSD.

 

 

 

 

Geometric Distortion

Screen not centered correctly

Reset the monitor to Factory Settings.

 

 

Auto Adjust via OSD.

 

 

Adjust horizontal & vertical controls via OSD.

 

 

 

 

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Contents Dell U2412M Monitor Users Guide Package Contents About Your MonitorIdentifying Parts and Controls Product FeaturesFront View Back View Back view Back view with monitor stand Label Description UseBottom View Side ViewLeft view Right view Monitor Specifications Flat Panel SpecificationsResolution Specifications Preset Display ModesPhysical Characteristics Electrical SpecificationsEnvironmental Characteristics Power Management Modes Pin AssignmentsDVI Connector Plug and Play Capability Transfer Speed Data Rate Power ConsumptionUniversal Serial Bus USB Interface Maintenance Guidelines Cleaning Your MonitorPin Number 4-pin Side of the Connector Pin Number Pin Side of the Signal CableAppendix Help on PowerNap Installation Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Using the Front Panel Front Panel Button Shortcut Key Preset Modes DescriptionOperating the Monitor Shortcut key Brightness/ContrastAccessing the Menu System Using the On-Screen Display OSD MenuExit Use the Power button to turn the monitor on and off Main Menu for display DP input Auto Adjust ContrastColor Settings Input SourceAuto Select DisplayPortGamma Hue SaturationDisplay Settings Page Page Page Page Page Page Page Page Setting the display resolution to 1920 x 1200 maximum Click Change Display SettingsDell U2412M Monitor Model U2412Mb July 2011 Rev. A00Connecting Your Monitor Setting Up the MonitorAttaching the Stand Page Attaching the Soundbar Optional Organizing Your CablesRemoving the Stand Wall Mounting Optional Page Built-in Diagnostics TroubleshootingSelf-Test Common Symptoms What You Experience Possible Solutions Common ProblemsSupport.dell.com Universal Serial Bus USB Specific Problems Product Specific ProblemsSpecific Symptoms What You Experience Possible Solutions Dell Soundbar Problems
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860-10161, U2412Mb, U2412M specifications

The Dell U2412Mb and U2412M monitors, denoted by the model number 860-10161, are prominent representatives of Dell's UltraSharp series, designed for professionals who prioritize high-quality visual performance. These displays are particularly well-suited for graphic design, photography, and video editing, thanks to their impressive specifications and advanced features.

One of the standout characteristics of the U2412Mb and U2412M is the 24-inch IPS (In-Plane Switching) panel. This technology provides a wide viewing angle of 178 degrees both horizontally and vertically, ensuring that colors and contrast remain consistent, regardless of the viewer's position. With a resolution of 1920 x 1200 pixels, these monitors offer a bright and detailed picture, which is essential for precise visual work.

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In summary, the Dell U2412Mb and U2412M, identified by the model number 860-10161, stand out in the market for their exceptional display quality, color accuracy, and user-centric design. These monitors are an excellent investment for anyone seeking reliable performance for professional applications, blending advanced technology with practical features to meet the demands of today’s visual work.