Dell IN1920, IN1720 appendix Troubleshooting, Self-Test, Built-in Diagnostics

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Troubleshooting

Dell™ IN1720/IN1920 Flat Panel Monitor

Self-Test

Common Problems

Product Specific Problems

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure a proper Self-Test operation, remove the Analog (blue connector) cable from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, the dialog shown below will continuously scroll through the screen.

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

NOTE: Self-test feature check is not available for S-Video, Composite, and Component video modes.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Contents Dell IN1720/IN1920 Flat Panel Monitor Users Guide About Your Monitor Package ContentsIdentifying Parts and Controls Product FeaturesFront View Back ViewBottom View Side ViewLabel Description Use Left Side Right SidePower Management Modes Monitor SpecificationsPin Number Monitor Side of the 15-pin Side Signal Cable Pin AssignmentsResolution Specifications Flat Panel SpecificationsElectrical Specifications Plug and Play CapabilityPhysical Characteristics Preset Display ModesIN1720 Display Mode Horizontal Frequency Vertical Frequency Pixel Clock MHz KHzEnvironmental Characteristics Maintenance GuidelinesLCD Monitor Quality & Pixel Policy Caring for Your MonitorBack to Contents Contacting Dell AppendixFCC Notices U.S. Only and Other Regulatory Information Setting Up Your Monitor Setting Up Your Monitor Operating the Monitor Power On the MonitorUsing the Front Panel Controls Accessing the Menu System Using the On-Screen Display OSD MenuExit DownIcon Menu and Submenus Description Back Brightness Contrast Auto AdjustBack Input Color Format Mode Selection Preset Mode Color SettingsHue Saturation Demo Mode Reset Color Settings Display Settings LCD Conditioning Back Language Menu Transparency Menu Timer Menu LockIN1720 IN1920 Factory Reset PersonalizeOSD Messages Using the Dell Soundbar for IN1920 only Setting the Maximum ResolutionTilt Using the TiltSetting Up Your Monitor Dell IN1720/IN1920 Flat Panel Monitor Connecting Your Monitor Setting Up the MonitorConnecting the Blue VGA Cable Attaching the StandRemoving the Stand Base Attaching the Dell Soundbarfor IN1920 only Removing the Stand for Vesa Wall MountBack to Contents Self-Test TroubleshootingBuilt-in Diagnostics Common Symptoms What You Experience Possible Solutions Common ProblemsSpecific Symptoms What You Experience Possible Solutions Product Specific Problems
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IN1720, IN1920 specifications

The Dell IN1920 series monitors, comprising the IN1920, IN1920F, and IN1920B, represent an excellent choice for both home and office environments. These monitors are designed to deliver brilliant visual experiences while keeping the user’s needs in mind. Each model shares a range of core features, making them suitable for various applications, from everyday computing tasks to multimedia consumption.

One of the prominent features across all three models is the 18.5-inch display size, which offers a perfect blend of screen real estate without overwhelming desk space. The resolution of 1366 x 768 pixels ensures sharp and clear images, making it suitable for watching videos, browsing the web, and working on documents. The LED backlighting technology enhances brightness while reducing power consumption, contributing to an eco-friendly design. It also aids in delivering vivid colors and impressive contrast, resulting in an overall enhanced viewing experience.

Ergonomics is another significant aspect of the Dell IN1920 monitor series. They come equipped with tilt functionality, allowing users to adjust the screen’s angle for optimal comfort. This is particularly beneficial for extended viewing sessions, reducing strain on the neck and eyes. The slim profile and modern design add a touch of sophistication to any workspace.

Connectivity options are plentiful in the IN1920 series. Each model typically features VGA ports, making them compatible with most computers and laptops. This straightforward connectivity is particularly useful for users who may not have advanced technical skills, ensuring a hassle-free setup.

In addition, these models include built-in energy-saving technologies that adhere to Energy Star guidelines, making them a responsible choice for conscious consumers. The monitors are designed with a low power consumption rating, helping to reduce overall energy costs without sacrificing performance.

The Dell IN1920 series monitors are backed by Dell's renowned reliability and customer support, ensuring users can trust in the quality and longevity of their investment. Whether you are a student, a professional, or someone who simply enjoys digital media, the IN1920, IN1920F, and IN1920B models provide a well-rounded set of features designed to enhance your computing experience while prioritizing user comfort and environmental sustainability.