Dell E1911F, E1911C appendix Troubleshooting, Self-Test, Built-in Diagnostics

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Troubleshooting

Dell™ E1911 monitor

Self-Test

Common Problems

Product Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 15 minutes if left at this state.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

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Contents Dell E1911 monitor Users Guide About Your Monitor Package ContentsFront View Front Panel Controls Product FeaturesIdentifying Parts and Controls Front ViewLeft View Back ViewSide View Bottom ViewModel Dell E1911 monitor Monitor SpecificationsFlat Panel Specifications Bottom View Label DescriptionPreset Display Modes Resolution SpecificationsSupported Video Modes Physical Characteristics Electrical SpecificationsEnvironmental Characteristics Power Management Modes Appendix Help on PowerNap Installation Setting Up Your Monitor Click Change Display Settings Click Advanced Settings Front panel Key Description Power On the MonitorUsing the Front Panel Controls Operating the MonitorAccessing the Menu System Using the On-Screen Display OSD MenuMain Menu for Digital DVI-D Input Back Brightness Contrast Auto Adjust Back Input Color Format Color SettingsMode Selection Preset Mode Input SourceHue Saturation Reset Color Settings Displays Settings Page LCD Conditioning Factory Reset Personalize Menu Timer Menu LockOSD Warning Messages Setting the Maximum Resolution PowerNap SoftwareClick Change Display Settings Using the Tilt Using the Dell Soundbar OptionalTilt Setting the display resolution to 1440x900 Maximum Dell E1911 monitor Connecting Your Monitor Setting Up the MonitorAttaching the Stand Removing the Stand Base Connecting the Blue VGA Cable Connecting the white DVI cableAttaching the Dell Soundbar Removing the Stand for Vesa Wall MountBack to Contents Built-in Diagnostics TroubleshootingSelf-Test What You Experience Common ProblemsCommon Symptoms Possible SolutionsCommon Symptoms What You Experience Possible Solutions Product Specific ProblemsDell Soundbar Problems Specific Symptoms What You Experience Possible SolutionsPlayer
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