Citizen Systems PD-22 user manual Troubleshooting, Problem Cause Solution

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Troubleshooting

No malfunction may be indicated in the following situations. Check these points before considering malfunction as the cause of your problem.

Problem

Cause

Solution

Printer not operating

• Printer is not turned on.

• Press the POWER button ( ).

 

• Battery “+” and “–” terminals are

• Install the batteries so that they

 

reversed.

are in the proper direction.

 

• Batteries are running low.

• Replace all batteries with fresh

 

 

batteries.

 

 

• If using rechargeable batteries,

 

 

fully charge the batteries.

 

• Rechargeable batteries are not

• Change the batteries again.

 

sufficiently charged.

 

 

 

 

Paper cannot feed

• A foreign object is caught on the

• Remove the foreign object.

 

gear.

 

 

 

 

Error results when

• Printer is not properly connected

• Make sure the printer and the

 

executing print

to other device with cable.

device issuing print commands are

 

command

 

connected correctly with the RS-

 

 

 

 

232C cable, then turn on the

 

 

power to the printer.

 

• Printer is not turned on.

• Turn on the power.

 

• Paper is jammed in the printer.

• Open the paper roll cover and

 

 

remove the jammed paper or

 

 

other obstruction.

 

 

 

Cannot print using

• Devices are either too close

• Adjust the distance between the

infrared transmission

together or too far apart.

two devices so that they are in the

 

 

range given in the specifications

 

 

(p. 21).

 

• Infrared ports are not on axis.

• Align both ports so that they are

 

 

directly facing each other.

 

 

 

Note: The service life of AA alkaline batteries may be reduced according to the environ- ment or the way they are used. In such cases, use AA rechargeable NiMH batteries or AA rechargeable NiCd batteries.

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Contents PD-22 United States, Canada, South America Europe, Middle East & AfricaAsia Contents FCC Declaration of Conformity Declaration of Conformity EMI Compliance Statement for Canadian Users Compliance StatementsFCC Compliance Statement for American Users CE Declaration for European UsersSafety Instructions SymbolsMeaning of symbols Precautions to be followed when handling the printer PrecautionPrecautions to be followed when operating the printer Safety InstructionsPrecautions when using rechargeable batteries Precautions when using the specialized RS-232C cable Precautions when using thermal paper printing paper Precautions when installing the printing paper Accessories Included AccessoriesOptional Accessories Power LED Power Green Error LED Error RedExternal Appearance and Part Descriptions Optical Receiver Power ButtonFeed Button Paper Feed/Clear Error Serial PortInside the Printer About the Power Source Slide the battery cover up again to Close.3Loading the Batteries Precautions when using batteries About Battery ChargersUse These Batteries Turning the Power On and Off About the Auto Power Off FunctionConnecting the Printer Data Reception MethodsConnecting with the Serial Port Cable Precautions When Using the Connector CableTurn on the printer Loading the PaperLoading Roll Paper Firmly close the cover with both HandsWhen Printing is Finished If the Paper is Not Loaded StraightFeeding Single Sheets Cutsheets Turn the printer onPrinting Test Self-Print FunctionPress the Feed button to begin the self- print test Hex Dump Function Internal Menu Settings List Print Function Care and Maintenance Turn off the printerTroubleshooting Problem Cause SolutionInstalling the Battery Adaptor Optional AC Adaptor KitSpecifications Category SpecificationUPC-A, UPC-E, JAN13EAN, JAN8EAN, ITF, Codabar Specifications Page Citizen America Corporation

PD-22 specifications

The Citizen Systems PD-22 is a versatile and compact thermal printer designed for high-quality printing in a wide range of applications. Its exceptional portability and robust performance make it a popular choice among businesses in sectors such as retail, healthcare, logistics, and hospitality. One of the standout features of the PD-22 is its ability to produce clear and legible receipts and labels at speeds up to 150 millimeters per second, significantly enhancing operational efficiency.

Equipped with an intuitive user interface, the PD-22 incorporates a user-friendly LCD panel that provides real-time status updates and easy access to various settings. This design minimizes the learning curve for new users, making the printer suitable for both experienced and novice operators. The printer supports multiple connectivity options, including USB, Bluetooth, and Ethernet, ensuring seamless integration into existing systems and enabling easy communication with a variety of devices.

Another key characteristic of the PD-22 is its advanced thermal print technology, which reduces the need for ink or toner replacements, making it a cost-effective solution in the long run. The printer also boasts an impressive print resolution of up to 203 DPI, guaranteeing crisp graphics and text, regardless of the complexity of the print job. Additionally, the PD-22 is designed with durability in mind, featuring a rugged casing that can withstand the rigors of daily use, making it ideal for busy environments.

The printer's compact size ensures that it can fit into tight spaces, making it perfect for point-of-sale applications or mobile printing scenarios. The PD-22's thermal paper support allows for a wide array of printing formats, catering to various business needs such as barcodes, QR codes, and detailed product labels.

Moreover, the PD-22 is designed to be energy efficient, consuming minimal power during operation. This feature not only helps reduce operating costs but also aligns with the growing emphasis on sustainability in modern business practices.

In summary, the Citizen Systems PD-22 thermal printer stands out for its combination of speed, quality, and versatility. Its user-friendly design, multiple connectivity options, and durable build make it an ideal choice for businesses looking to enhance their printing capabilities. With the PD-22, organizations can expect reliable performance that meets the demands of today’s fast-paced work environments.
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