A. State Laws, RMA Process | Chip PC CDC01927 manual

Chip PC CDC01927 manual A. State Laws, RMA Process

Jack PC Hardware User Manual - Training Department

Version 0506

CHIP PC SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY.

U.S.A. State Laws

Some states do not allow limitations on how long an implied warranty lasts, or allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

RMA Process:

The goal of the RMA Process is to determine whether a damaged unit can be fixed at the customer/channel site or it has to be shipped to Chip PC Service Center labs for testing & repairing.

§RMA Certificate Request: Chip PC offers its customers and channels a 24/7 online service of submitting an RMA request through the MyChipPC portal to be accessed from Chip PC website.

§RMA Certificate Approval: Chip PC technical expert will decide whether the problem can be resolved remotely; If yes, Chip PC technical expert will guide the customer/channel how to do so. If the problem cannot be resolved remotely, an RMA certificate will be issued including RMA #, date of expiration and address of the nearest Chip PC Service Center.

§Shipping RMA Unit: the RMA Device must be shipped to Chip PC Service Center appropriately packaged as not to be damaged during shipment and including printed copies of the RMA Certificate and the product Proof of Purchase. Chip PC reserves the right to file charges additional to repairing and testing on units that arrive not according to above specified criteria.

§RMA Unit Status: Chip PC technical expert will test the RMA Device and decide on one of the following actions:

o Send replacement unit to customer o Repair device and send to customer.

oNFF – No Fault found, unit returned to customer.

RMA Pricing guidelines for the above will be pending on Warranty status and will be specified in the following section “RMA Types & Related Pricing”.

§RMA Pricing: In case warranty is void for any reason (out-of-warranty-period, mishandling, NFF), and RMA handling is to be charged, Chip PC will issue a price quotation and continue only after receiving customer approval. Minimal fees for handling and initial testing might be charged in any case even when not repairing the device.

CDC01927 specifications

The Chip PC CDC01927 is a versatile thin client device designed for efficient computing in enterprise environments. This model is known for its energy efficiency, compact design, and powerful performance, making it an ideal choice for businesses looking to optimize their IT infrastructure.

One of the key features of the CDC01927 is its robust processing capabilities. It is powered by an Intel CPU, which ensures smooth performance even when running resource-intensive applications. The device supports multiple operating systems, including Windows and Linux-based environments, providing flexibility based on the user’s requirements.

In terms of connectivity, the Chip PC CDC01927 comes equipped with an array of ports including USB 3.0, HDMI, and Ethernet. This enables users to connect multiple peripherals seamlessly, facilitating a productive workspace. The inclusion of Wi-Fi and Bluetooth support also allows for wireless connectivity options, making it easier to integrate with existing networks and devices.

Security is a critical consideration for any endpoint device in a corporate setting, and the CDC01927 does not compromise in this area. It features advanced encryption technologies and secure boot options that help protect sensitive data from unauthorized access. The thin client supports a wide range of security protocols, ensuring compliance with industry standards.

Another standout aspect of the CDC01927 is its ability to deliver centralized management capabilities. Administrators can easily deploy, monitor, and maintain multiple units from a single location. This significantly reduces IT overhead and improves operational efficiency, as updates and configurations can be done remotely.

The CDC01927 is also designed with energy efficiency in mind, consuming less power compared to traditional desktop computers. This not only lowers operational costs but also contributes to a reduced carbon footprint, aligning with sustainability goals.

In conclusion, the Chip PC CDC01927 is an excellent choice for businesses seeking a reliable, secure, and energy-efficient thin client solution. With its powerful processing capabilities, extensive connectivity options, and centralized management features, it stands out as a significant player in the thin client market. Whether for virtual desktop infrastructure (VDI) or cloud computing environments, the CDC01927 meets the diverse needs of modern enterprise environments.