ATO CMM 900-3W manual Troubleshooting

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7.TROUBLESHOOTING

1.If the unit draws too much power. Please ensure that the correct power supply is used and correctly wired.

2.If dialing out is repeatedly unsuccessful and the modem gives “NO DIAL TONE” message, please check that the mobile service is available.

3.If the unit never connects on dialing out, please ensure that the ESN (Electronic Serial Number) and the MIN numbers are correct.

4.Please check RSSI level. If it is low (< -95 dbm), positioning the antenna vertically should improve it.

5.If remote landline modem connection drops frequently, please have the calling party set S7=60 & S10 register to 200. This will make the modem more tolerant of the noise hits.

This can be done as follows: ATS0=1S7=60S10=200&W&W1<CR>

If for some reason, the CMM 900-3W unit is not responding, please try the command: AT&F&W&W1 <CR>

Whenever the command AT&F&W&W1 is issued, then you must do the following ATS0=1\N2+MS=11,1,1200,2400X3&W&W1 <CR> AT-SEC=1,15&W&W1 <CR>

If that also fails, power down the unit and power it up again. Also see next section on FAQ.

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Contents CMM 900-3W User Guide Table of Contents Frequently Asked Questions FAQProduct Overview Features∙ Requires 5 Volts DC @ 1500 ma Serial Port Pins RS 232 interface ApplicationsYour package includes Registering the Cellular Modem Unit SpecificationsModem Setup and Registration What you need to provideStarting and Configuring the Modem DIP Switch SettingsInitializing the Cellular Modem Activating the Cellular Modem Using the Cellular Modem to CommunicateTheory of Operation Command StatePage Result Codes On-line State Transitioning Online State à Command StateAT Commands common to all modes Supported AT CommandsNon-volatile memory of the cell-modem Troubleshooting What is the flow control method recommended? Yes