Technical Support, Frequently Asked Questions

TECHNICAL SUPPORT

Frequently Asked Questions

Problem & Question

Power LED Is Not ON

No Plug & Play

Picture Is Fuzzy & Has

Ghosting Shadowing

Problem

Picture Bounces, Flickers

Or Wave Pattern Is

Present In The Picture

Monitor Is Stuck In Active Off-Mode"

Missing one of the primary colors (RED, GREEN, or BLUE)

Screen image is not centered or sized properly

Possible Solutions

Make sure the power button is ON and the Power Cord is properly connected to a grounded power outlet and to the monitor.

In order for the Plug & Play feature of the monitor to work, you need a Plug & Play compatible computer & video card. Check with your computer manufacturer. Also check the monitor's video cable and make sure none of the pins are bent.

Make sure the AOC Monitor Drivers are installed (AOC Monitor Drivers are available at : http://www.aoc.com)

Adjust the Contrast and Brightness Controls.

Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back of your computer.

Move electrical devices that may cause electrical interference as far away from the monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution your are using.

The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly seated in its slot.

Make sure the monitor's video cable is properly connected to the computer.

Inspect the monitor's video cable and make sure none of the pins are bent.

Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or OFF after hitting the CAPS LOCK key.

Inspect the monitor's video cable and make sure that none of the pins arebent.

Make sure the monitor's video cable is properly connected to the computer.

Adjust H-Position and V-Position or press hot-key (AUTO).

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931SN specifications

The AOC 931SN is a versatile and efficient display solution designed to meet the needs of both professional and everyday users. This monitor stands out in the crowded market for its impressive combination of performance, design, and advanced technology.

At the heart of the AOC 931SN is its 19-inch screen, featuring a resolution of 1280x1024 pixels. This native resolution provides sharp and clear visuals, making it particularly suitable for detailed graphic work, document editing, and multimedia consumption. The display utilizes a 4:3 aspect ratio, which is often favored in business applications and helps in optimizing productivity by providing ample vertical space for various tasks.

One of the standout characteristics of the AOC 931SN is its excellent color performance. It features a 1000:1 contrast ratio and a brightness of 250 cd/m². This means that images and text appear vibrant and clearly defined, providing an enjoyable viewing experience for long periods. The monitor is equipped with a fast response time, reducing ghosting and motion blur, which is especially beneficial for fast-paced video content and gaming.

In terms of ergonomics, the AOC 931SN doesn't disappoint. It comes with adjustable tilt functionality, allowing users to find their optimal viewing angle to reduce neck and eye strain. Moreover, its compact design makes it suitable for desks of all sizes, while also being compatible with wall mounting via VESA mounting options.

Connectivity is another strong point of the AOC 931SN. It includes multiple input options such as VGA and DVI-D ports, enabling easy connection to a variety of devices. This ensures compatibility with older hardware and modern systems alike, providing versatility in usage.

Energy efficiency is also a priority, with the monitor featuring a low power consumption rating. This makes it an environmentally friendly choice, as well as cost-effective over time due to reduced electricity usage.

In summary, the AOC 931SN is a well-rounded monitor that excels in delivering high-quality visuals, ergonomic support, and energy efficiency. Its features make it an ideal choice for both home and office environments, appealing to users who value performance and reliability in their display technology. Whether for professional use or casual entertainment, the AOC 931SN stands as a compelling option in today's market.